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3.0

hardly worth mentioning
Crashes / Fires:
0 / 11
Injuries / Deaths:
0 / 0
Average Mileage:
47,576 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Chrysler 300 electrical problems

electrical problem

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2012 Chrysler 300 Owner Comments (Page 5 of 5)

« Read the previous 20 complaints

problem #8

Mar 012014

300 6-cyl

  • 45,000 miles

A D V E R T I S E M E N T S

The uconnect radio system has malfunctioned and will not allow the bluetooth function to work anymore, nor will the voice commands work. When you click on the phone button on the touch screen, it goes to the phone screen but it is stuck in a handsfree system loading screen and never actually loads. When you go to settings you can't enter the phone portion of the settings at all. Nothing happens when you hit the voice command button either, which has nothing to do with the connection of a phone, it is just a function of the radio system.

- Gardendale, AL, USA

problem #7

Aug 142014

300 6-cyl

  • 42,300 miles
On August 14th 2014 I was driving my Chrysler 300S through town at 31mph when my traction and antilock brake lights came on my dashboard. My "battery save mode" info also illuminated on the dashboard. I then heard a whining sound coming from outside the car from under the hood. We immediately pull over into a gas station and opened the hood and the alternator was on fire melting and burning. We immediately shut the car off and the car is completely broke down. Nothing works on the car now. We had the car towed home. I have 42300 miles on the car only 6000 out of warranty and this car is catching fire. If I would not have pulled over right away I hate to think about how my children and I could have been seriously injured or even death.

- Alvin, TX, USA

problem #6

Jul 222014

300 6-cyl

  • 40,528 miles
Engine light came on, radio went off, and other lights on dash came on and car started smelling like rubber. Wipers came on and other lights were up on dash. Car shut off in middle of street and wouldn't start back up. After sitting for approximately 15-20 minutes in the street car cooled off and we were able to drive car to dealership service department. Took to dealership service department they said there was a radio software that needed updated. Concerned that the radio shut the entire car off and they couldn't explain to me what was the software. After several inquiries to the Chrysler service contract department they final;Y gave me software update being tsb-08-030-12-rev. Not satisfied with the resolution provided by Chrysler. Would like this issue to be looked before it occur to someone else or cause an accident.

- Woodbridge, VA, USA

problem #5

Jul 312013

300 6-cyl

  • 30,000 miles

A D V E R T I S E M E N T S

I purchased a "certified pre-owned" Chrysler 300S on 02/14/14. From the beginning I had to go to the dealer in numerous occasions due to too many electrical issues, including air bag light, seat belt alarm that will go off when nothing or nobody will be on the passenger seat. I had to take a video with my phone while driving for them to see that I was not lying and that there was an issue with the air bag light. Finally they changed something there and at the same time disconnected the alarm for the seat belt so it wouldn't go off. We asked several times if this may be a safety issue and they told us it was not. The car also has a rear shade that has to be repaired already once during warranty, and a second time when I had to pay for its repair. It is not working again since more than a month ago. The hands free system is also not working, and it has not worked right from the beginning. I had complained to them that my phone was not connecting all the time and they kept saying it was the satellite, the phone, etc. Now of course it doesn't work at all and I will have to pay $100 just for diagnostic. I called their 800 number for the certified preowned customer service and they said it is the hands-free module that needs to be replaced. This is also a very important safety feature I need working. I commute more than 53 miles every day and have conference calls while on the road. The rear view camera is also not working right. It works intermittently and again, this was an issue we mentioned to the dealer while the car was under warranty and they always had an excuse why that was happening. This again is also a safety feature important for the safety of the car. This car has too many problems that should not be happening to a car that was certified by the company to be in excellent conditions and that a year and 5 months later is in worst shape than my 8 year old magnum.

- Lancaster, PA, USA

problem #4

Dec 182013

300

  • miles
The contact owns a 2012 Chrysler 300. The contact received NHTSA campaign number: 13V118000 (air bags) and NHTSA campaign number: 12V197000 (electrical system, service brakes, air). The contact stated that both recalls had exceeded a reasonable amount of time for the repairs. The dealer stated that parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- El Paso , TX, USA

problem #3

Feb 232014

300 6-cyl

  • miles
On 2/23/2014 my leased 2012 Chrysler 300 vehicle was parked in a store parking, out of no where- white smoke appeared from car's vents and center console. I turned my vehicle completely off, and approximately 3 to 5 minutes later entire cab begin to fill with thick white smoke...then flames appeared from console...scary..isn't the word!!. my children and I quickly removed ourselves from the car. A passerby in shopping parking lot noticed the electrical burning smell and ran back into store to retrieve a small fire extinguisher.. luckily, he was able to control the fire, prior to the fire brigade arriving on the scene.the front passenger seat and center console were burned considerably, as well as contents sprayed from fire extinguisher remain throughout the car.. not to mention the stench of the horrific electrical burn smell is still embedded in the interior..thank god we are all alive!!!.I have contacted Chrysler customer service # numerous times to provide all essential info(VIN #, chain of events....etc.as of this date (3/1/2014), still no response to as when the car will be inspected...again smh... sad but true!!!..Chrysler displayed no empathy regarding the possible loss what so ever...and continue to drag their feet by not scheduling an inspection of the vehicle by one of their fire specialist!!!!.(knowing that it is a possibility the electrical malfunction is Chrysler's liability- opposed to mine!!) I will proceed legally if I must!!,,again sad...but very true!!!!

- Mount Laurel, NJ, USA

problem #2

Apr 302013

300 6-cyl

  • 17,614 miles
The contact owns a 2012 Chrysler 300. The contact stated that while driving approximate 20 mph, the vehicle stalled without warning. Also, the contact stated that the RPM increased excessively and the instrument panel lights. The vehicle was towed to the dealer where it was diagnosed that the digital console and the alternator needed to be replaced. The manufacturer was made aware of the failure. The vehicle was repaired but the failure recurred. The approximate failure mileage was 17,614 and the current mileage was 19,081.

- Chattanooga, TN, USA

problem #1

Nov 282011

300 8-cyl

  • Automatic transmission
  • 6,938 miles
The contact owns a 2012 Chrysler 300C. The vehicle was taken to the dealer for routine maintenance where the technician advised the contact that the software would have to be updated under a voluntary manufacturer's recall. After the update, the contact stated that the warning chime that would warn him when a vehicle was in close proximity would no longer function and had been disabled after the update. The manufacturer was not made aware of the failure and the vehicle was not repaired. The approximate failure mileage was 6,938.

- Albany, GA, USA

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