This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
TL-the contact owns a 2011 Dodge Charger. The contact stated while driving approximately 50 mph the headlight were activated, the suddenly the passenger's side low beam headlights failed to illuminate. The vehicle was taken to an authorized dealer who informed that the headlight wiring harness overheated and would need to be replaced. There was a recall associated with NHTSA campaign id number 12V042000 (electrical system, exterior lighting, service brakes, hydraulic) and the VIN was not included. The vehicle had not been repaired. The manufacturer was notified of the problem. The approximate failure mileage was 64,000.
Passenger side low beam headlight keeps going out/fails to light. The halogen lamp after being replaced fails the same way. If wires are jiggled, the light often will go back on, but then fails again. This has happened repeatedly. My wife contacted Chrysler 1 800 853 1403 and they told her that the car was not covered under a recall. The recall involved police versions of the same car. The same problem appears to be happening in civilian versions as well. Our local dealership is pleading "ignorance" and wants to charge us to repair what is obviously as design/engineering defect. What is scary is the defect in police cars also notes a tie-in to a fuse box and control panels that could result in a crash. This vehicle only has between 12,000 to 13,000 miles on it as of today's date. My wife is absolutely afraid to drive the car at night. The 2011 Dodge Charger poses a dangerous problem to public safety, not only for the driver and passengers, but also to other people and property that might get hit in a crash. Why do people have to die before things like this get serious attention? Chrysler llc should be ashamed of itself for not stepping up.
Got pulled over by police for having right front headlight out. Did some research and found that this was a common problem with the wiring harness. Sure enough, when I wiggled the wire, the light came on, so the bulb is good but the wiring is bad. Seems this is a common problem, Dodge should be taking care of this.
My low beam headlights have went out over 5 times this year. I replaced the light at my expense every time. I took my car to a car shop to have the headlights replaced only to find out the bulb harnesses were burnt up. I took my car to the dealer to have the burnt up bulb harnesses replaced because that's what the remedy is and I was told my car could not be fixed with out payment. They stated that the recall was for a different car. My VIN # only showed the ABS/ESC, door handle, and airbag harness needed to be replaced. From the look of it other people are having this same issue. Chrysler needs to be held accountable to correct this issue. The issue occurred due to the ABS/ESC system which was recalled.
Right low beam has gone out three times over the past three months. After further review of the wiring connector that holds the bulb, the connector is melted and will no longer illuminate a bulb. After calling Chrysler's recall to inquire as to if they will fix the issue, because there is a similar recall for the police only models, I was told no. I will have to pay out of pocket to have the entire harness and wiring replaced. This is a design defect that Chrysler/Dodge will not take responsibility for. Due to the headlight being out, I can barely drive my car. I am unable to drive my car at night for fear of having no visibility or a collision. The recall that was sent was M01, however Chrysler states that this recall is only applicable to 2011-2012 police vehicles.
- Oakley, CA, USA
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My driver side headlight went out so I replaced both bulbs with hid lights and the next day the same light went out then the other one flickered then turned off. I ended up driving home using my high beams.
The contact owns a 2011 Dodge Charger. The contact stated that while driving approximately 55 mph, the passenger's side headlight failed. The contact stated that while changing the light bulb, she noticed that the passenger's side head light harness was melted. The contacted replaced the light bulb but the repair did not remedy the defect. The contact called the local dealer and was informed that there were no recalls for the vehicle. The contact did not contact the manufacturer. The vehicle was not repaired. The failure mileage was 57,617.
Multiple incidents of headlamp burning out in rapid succession. Replaced each time with new only to happen again. Wires on harness for headlamp are melting, causing burnout. Dealer wants to charge to replace "headlamp assembly" (pn 57010411ae/ac/ad), but there is a recall on police models for this exact issue under Chrysler M01 recall/NHTSA recall 12V042000. Chrysler says recall complete and refuses to fix for free, but obviously those previously recalled vehicles weren't the only ones affected as evidenced by other complaints here. I should not have to spend nearly $500 to repair a known issue on a two year old vehicle.
Low beam headlight went out. Changed it and the very next day went out again. Looked to see the harness was burnt. High beams work fine. Checked to see if it had a recall, Chrysler said no. Will be contacting my lawyer since I've noticed everyone has been having the same issue. I think every Dodge Charger will have this problem and there are too many for them to recall, so they are going to get a gang of $ off of repairs.
Driving home from school when I smelled hot what seemed to be wire coating melting. The passenger light went out, so I found a parts store and purchased a new light put it in saw that the wiring connector to the light was black and crispy, took note, one day later the bulb went out again, this time I opened the hood looked at the light and it was burned to a crisp, took the bulb out and the wire connection was melted beyond repair and the light casing was completely burned out. The wire connection had bare wire melted outer insulation was melted right off of the wire. I took the bulb out and started looking at why. I am not happy to see the issue, I have had my new to me car for only a month, will this be an expensive fix or will Dodge help fix it ?
The contact owns a 2011 Dodge Charger. The contact stated that the passenger's side headlight stopped illuminating. The contact replaced the bulb but the failure recurred. The driver's side headlight also stopped illuminating. The failure recurred three times. The vehicle was taken to a local mechanic for diagnosis. The mechanic stated that the bulb harness connector was melted. There was a recall under NHTSA campaign number: 12V042000 (electrical system, exterior lighting, service brakes, hydraulic) however, the manufacturer advised that the VIN was not included in the recall. The vehicle was not repaired. The approximate failure mileage was 46,000.
Backing out of the driveway and noticed driver side low beam was out. Took it to the dealership and they told me to replace the bulb. Bought the bulb and approx. 4 days later low beam was out again along with the A/C going in and out. Took it back and was told this time that it was faulty wiring in the harness and needed to be replaced because it had melted, which is the same issue that was repaired in June 2012 due to the recall. Replaced the harness and on the same day of payment and retrieving the car, the passenger side fog light was out. Obviously by this point I was extremely disappointed with this problem as this was the 4th visit. Took it back a 5th time for the fog light. They replaced the bulb and after 2 days the other fog light shorted out. Absolutely fed up with the problem I decided to take the car to a different Dodge dealership. Upon diagnostic I'm told that my power distribution center is melted and fuses are cracked hence the problem with the A/C and fog lights shorting out. I've researched the problems I'm having with the car only to find out that it is a common theme amongst the same year model of my car and was even told by the dealership that the problems were only recalled in police vehicles under code M01. I was also told that if the problem isn't fixed it could lead to the vehicle being completely unable to start. After dealing with headquarters and 2 dealerships I'm being told that I'm out of warranty at 55,000 miles and the repair is $984. The dealer came back with a goodwill offer of $500 that is only valid for 30 days. To me this is an admission of guilt yet they still do not want to repair and I'm left driving in an unsafe vehicle. Corporate Chrysler told me that the problems I'm having do fit the parameters of recall M01 but since my vehicle is not on the list, I cannot be helped. What does that tell you?
The contact owns a 2011 Dodge Charger. The contact stated that the low beam head lights suddenly failed while driving 65 mph. The contact took the vehicle to a local mechanic to have the light bulb replaced however, the bulbs failed weeks later. The low beams bulbs also failed. The contact took the vehicle to a dealer, who stated that the low beam harness was defective and needed to be replaced. The contact did not have the low beam harness replaced. The failure mileage was 57,000.
The passenger side headlight wiring harness has melted causing the light to not work. This has happened twice now. I noticed there is a recall but only on the police cars. Why only police cars? the people who have paid for these vehicles with their hard earned money deserve the same treatment. This is a known issue with these vehicles. The recall needs to be expanded to all Chargers in that year not just police cars. Dodge needs to consider all of their customers in this issue.
Driving at dusk. Noticed passenger side low beam headlight was out. Checked it the next day and found wiring jumper had gotten hot and began to melt. Same exact problem I had with the drivers side low beam headlight 4 months prior. Had to have wiring harness replaced.
Bad driver side low beam harness. Bulb needs to be replaced every few weeks because of it. This model should be recalled for fix. I have over 36000 miles now and it is not covered under the warranty.
I have replaced the passenger headlight bulb 6 times in the year I have owned the car. Obviously it is not the bulbs, nor is it a fuse. Factory warranty just ran out on the car. Before when I would replace a bulb the light would work fine. But as the light would go out sooner and sooner everytime it seems after I would replace it. This last time I replaced it, it worked but was out byt he time I got home from the auto parts store. I did notice it coming on and going off while driving on the high way. However 95% of the time the passenger side low beam light does not come on.
A D V E R T I S E M E N T S
- Lenior, NC, USA