This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
December 21, 2021 - Crank, no start was the first issued. Had the battery tested and was told that it was dead and the battery was replaced. Random lights on the dashboard started coming on - (lightning bolt symbol and check engine light). Crank no start continued - throttle body and gasket needed to be cleaned/replaced. All spark plugs needed to be replaced (full tune-up). The thermostat blew and had to be replaced. The accelerator sensor intermittently failed then the whole gas pedal assembly had to be replaced. Crank, no start still occurred. Every few times could get the car to start but then stalled randomly - while driving even. The battery was drained completely during the day while the car was parked and all lights were off. Freezing temperatures outside with a car that couldn't start, or get jumped (with a battery that was only 2 weeks old). The van was then inspected again by a service center. Was told by the center that the TIPM was bad and causing all of these electrical failures/problems. TIPM is now being replaced. Now without a car in the winter (with 2 kids) for 3 weeks while trying to diagnose and wait for parts/repairs, and down over $2600 in repairs.
2013 Dodge Grand Caravan SE vehicle shuts of with out any warning this has been an ongoing problem for over a year now and there are a lot of other dodge caravan owners who are also having the same issue Recently the vehicle shut of on Oct 21,2021 after making a right turn and again on Nov 17,2021 while traveling on a highway at highway speed without any warning the vehicle just shut off fortunately my wife was able to get the vehicle to the side of the road This is the first time this has happened while traveling on a highway and this is becoming extremely dangerous and it is time for Dodge to fix this problem they know about and have been sued in the past for the same issue I have had this vehicle into the dodge dealership and they claim they can not determine the problem although it is a continuing problem documented on several vehicle complaint websites I reported this before on another complaint 11322557 nhtsa investigation #DP140-04 Go to carproblemzoo.com and you will find complaints for this issue as well if you type the problem in a search engine you will see other websites reporting this issue as well I am very concerned about this happening and resulting in a serious accident
Driver side sliding door will not unlock/open. Unable to move the lock. Just stopped working. No warning. Now the electric door lock system makes a squealing sound when the door lock system is used.
Placed vehicle in park and the transmission showed it was in reverse. Tried shifting to another gear and vehicle remained in reverse. Placed in park vehicle started revving up. Turned off vehicle. Vehicle started once after three hours and you could drive it, but as soon as you placed it in park the vehicle revved up to 1500 RPMS. Had to turn off and could never start vehicle again. Two weeks and certified dealers can't find problems. Escalated to FCA for assistance.
- Galloway, NJ, USA
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My vehicles automatic locks are malfunctioing. Passenger back sliding door does not lock at all. Drivers side sliding back door does not open because its stuck in loxked position. Drivers side window geys stuck open.
This vehicle has the same problem regarding the wireless ignition module (wim) problems as the 2008 - 2012 of same models. My wife was driving this car with all four of our children while we are here in germany (active duty us air force) 2017 and the engine died with no warning/indicators. I was not in the vehicle so I though maybe she hit the ignition and it cut out. At that point we swapped vehicles and I have been using this car as my primary vehicle for driving back and forth to work 2017 - 2021. I am a aircraft mechanic with over 23 years of maintenance experience on multiple different airframes. I have personally witnessed the engine cutting out while driving no less than 20 times since (4/25/2021). I have been able to put the van in neutral and immediately restart the engine (while I am driving and this happens). This happens at slow speeds (residential area with children playing in streets, high speeds (while on the autobahn), during turns (driving on hilly curved roads luckily I haven't exited the roadway yet!), braking (at stop lights), while parallel parking; power brakes stop operating, power steering stops operating, gas pedal stops responding to input - all due to the engine that stops operating. What I believe now due to the wireless ignition module going from on position to accy a malfunction with in the wim. It's like someone just killed the engine, but all lights, radio, everything else electrical still operates perfectly. Mileage 135,000 miles there are no indicators that the engine has ceased to operate except that the rpms are at 0 (even at idle rpms should be around 1,000 rpms). No other indicator light illuminates. Connected obd2, no codes, I even drive with a blue driver attached and when it has happened there are no codes recorded. These cars are hazards on the roads and it is shameful Dodge will not admit their mistake!
My drivers side rear sliding door will not unlocked manually or with the key fob or with the unlock button in the van. So this door will not open at all. It's stuck shut. Also when I press the unlock button inside the van and on the fob it makes a loud buzzing noise. This happened last evening after I had loaded my kids in the car to go home and parked in the driveway. I was unable to get my 1 year old out of her car seat from the rear drivers side sliding door. This is definitely a safety hazzard. What if that was the only way out of the vehicle due to an accident. We would be trapped.
The vehicle has been regularly maintained. There's a huge electrical issue, has been ever sense I've owned it. The transmission is going on it, and I'm just over 100K miles.
Since I bought the vehicle from a previous owner, the car all of a sudden stalls on the highway, a total shut down occurs while driving on highway or local roads. It is really a scary situation. When I looked into product recall on this vehicle, nothing shows up, except several complaints of the same matter. I found out from the web it is a failure of totally integrated fuel system failure and also related to a fuel pump relay failure. So far, no recalls from Chrysler/Dodge manufacturers.no government actions either.
The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle stalled without warning. Additionally, the vehicle failed to shut-off, causing the battery to become drained. There was an abnormal humming noise detected while the vehicle was idling. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 166,160.
I can be driving at 40- 50 miles an hour and it just shuts down. The power steering goes out and brake light sometimes comes on. I can't steer it. Once I was in a curve on a narrow road when this happened and I almost ran off the road. At times when I'm going about 30 miles an hour and it just stops on me. It will start right back up. It has happened at least 3 times. Sometimes it will start up and immediately die. At other times it will start and run fine.
Our 2013 Dodge Grand Caravan would start fine and idle fine. Once on the road driving around locally nothing more than 10 -15 miles from the house with average speed of 35-45 mph the engine would just die! no warning lights or sounds it would just die. You would have to pull to the side of the road and restart the engine. You then would continue on with your drive and at the next stop sign or traffic light it would do it again, the engine would just die. You would have to repeat the steps all over again and restart the engine. Another time my wife (luckily none of my 3 children in the van at the time) took a left hand turn and midway through the turn the engine died and lost all control of the van! no steering or brakes! almost sent the van off into the ditch and almost rolled over. Now the engine will just die even when idling in the driveway. Once again no warning. No mil identification light comes on and no codes thrown. Van has in the past 6 months had the battery, fuel pump, injectors and coil packs replace. None of which solved the problem. Dodge has no recalls for this VIN in regards to random engine dying even though hundreds and hundreds of consumers have expressed their concerns of the same issues. This van is very unsafe and does not belong on the roads let alone having a family of 5 travel in it. We feel Dodge is literally dodging the issue and this is unsafe consumer practice.
1st time June 2020: While driving on highway, suddenly warning lights started going on and off and on, van lost electrical power, shutting down all lights, windows, etc. Engine would not switch gears. Luckily, made it off the highway before the engine died. Towed to mechanic, could not find an issue after it was jump started. They tested it for 5 straight days. Could not drive the vehicle at a highway speed once this started happening, it would not accelerate or switch gears, top speed was 35 mph. Not sure of precise date off the top of my head, but it was July 2020. Exact date can be verified from mechanic and aaa towing info.
1st time June 2020: While driving on highway, suddenly warning lights started going on and off and on, van lost electrical power, shutting down all lights, windows, etc. Engine would not switch gears. Luckily, made it off the highway before the engine died. Towed to mechanic, could not find an issue after it was jump started. They tested it for 5 straight days. 2nd time October 2020 pulled van out of garage to driveway, turned it off to load and put grandchildren in car seats. Van would not restart, towed, replaced battery. 3rd time 11/7/2020 while driving on Suburban busy road at night, suddenly various warning lights came on and off and on, wipers turned on by themselves, then all electrical power went out. I guided van into the nearest parking lot as the engine died and would not restart. Aaa came again, jumped the car, and while we discussed what to do, the car shut itself off again. Towed, mechanic replaced alternator. I have been very lucky not to be hit by another vehicle in two of these three instances. Current mileage: 102,201 I can provide repair shop bills and proof of the 3 times vehicle was towed in last 6 months!
A few weeks ago my 2013 Dodge Grand Caravan would have a hard time starting up. A few days after this happened the check engine light came on while I was driving and I took it in and had the battery replaced. This past week the same issue started happening. It would crank up, but not turn over. This happened 3 times before the car actually started. I also noticed that the passenger side door would lock and unlock when it felt like it (when the car was on) and the alarm lights would work intermittently (when trying to arm the car). Yesterday it cranked up and it took 3 times to turn over. When I got out of work it would crank, but didn't turn over at all. I had to get a jump and was able to drive it to an auto shop. They kept it overnight, called, and said I had to take it to the dealer because they concluded it was a bad tipm module.
When driving vehicle down a city street, vehicle died as there was no power available. The vehicle finally started after multiple attempts and was driven to the residence. Another trip was taken which created the same issue in a parking lot but was started by jumping the vehicle after not starting. Vehicle was towed to dealer where the vehicle was purchased and was diagnosed as having the total intergrated power module (tipm) failing. Vehicle has approximately 111,000 miles with no previous repair history for this issue.
A D V E R T I S E M E N T S
- Lancaster, CA, USA