This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The Dodge Grand Caravan 2013 has 147,631 miles on it, and when starting the vehicle for 2 weeks it occasionally took 3-7 seconds to start the engine. Then the fuse/relay shorted out for the fuel pump because of the faulty electrical fuse box, causing the fuel pump to burn out. A new fuel pump was installed into the gas tank, and a Dodge factory part called an external wire kit was hard-wired into the wires for the fuel pump so that it could bypass the permanently burnt-out fuel pump fuse/relay part of the fuse box.
Within 500 miles of owning this brand new, it started having trouble starting. Long story short, we were told it was a defective fuel pump. Fast forward to approximately 105,000 miles it's having the same symptoms but won't start at all now. Chrysler has issued recall V62 for durango's and Cherokee's with the same tipm and engine as a Grand Caravan but didn't include it in the recall. Approximate cost of repair is $1350 and the part is on back order for at least 3 weeks. Leading me to believe there is a serious problem with the part!!!
The contact owns a 2013 Dodge Grand Caravan. The contact stated that rear ac evaporator was blowing hot air. The vehicle was taken to an independent mechanic and was diagnosed that the evaporator rear ac expansion valve and the rear ac line needed to be replaced. The contact stated that the ac evaporator valve and expansion valve was replaced. The rear ac line was not replaced. The vehicle was not taken to a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,244.
I was driving on city street at approximately 40 mph. The engine unexpectedly shut down and I lost power steering and power brakes, nearly losing control of the vehicle. The road was flat and straight, clear weather conditions. I am concerned that this is related to the recall R03 (formerly L25): Ignition switch may turn off safety problem on other Chrysler/Dodge models. This is extremely dangerous and needs to be addressed immediately.
- Park Falls, WI, USA
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The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving on a bumpy road, the ignition was jarred and shifted to the off position causing the vehicle to turn off. Darcars Chrysler Dodge Jeep Ram of rockville (755 rockville pike, rockville, md 20852, (301)424-1700) was contacted and informed of the failure. The contact was informed that the vehicle was not subjected to a recall. The manufacturer was notified of the failure. The approximate failure mileage was 200,000.
For the last few years the van just turns off while we are driving it. Completely turns off- we could be driving on a side street or going 75 mph on a highway. It's terrifying. We've tried to have it checked and fixed but it doesn't show up in the codes when the mechanic checks it. This is a terrible safety hazard.
The contact owns a 2013 Dodge Grand Caravan. The contact stated that the fuel pump relay failed while driving and the vehicle stalled. The contact restarted the vehicle. The contact stated that the following day the vehicle failed to start. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the fuel pump relay failed and needed to be replaced. The vehicle was not repaired. A dealer was not made aware of the failure. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was approximately 115,000.
The driver side rear sliding door cannot be opened manually or electrically. The door will not unlock electrically or manually, so the interior and exterior opening handles cannot be operated. Using the key fob or interior buttons to open the door cause a message to display on the dash information area saying "unlock door to operate." This poses a risk if there is an accident and my children need to exit or be removed from the vehicle, especially if other doors are blocked or damaged due to an accident. The vehicle has been stationary. I have not tried to open the door while in motion.
The vehicle will stop while driving. It cuts off after starting and sometimes takes up to 10 minutes just to start it. The battery is dying daily and has to be jumped or disconnected just to start in the morning. Have read several complaints and all end up having to bypass or change the tipm fuse box. It was defective on 2011 and 2012 models. The issue still exists on the 2013 model.
While driving on the interstate with cruise control on, the car shut off entirely after hitting a bump. The RPM went down to 0 and the gas pedal did not work. Everything seemed fine as we were driving. We did not have any warning lights or check engine lights. The car simply shut off at 80 mph. Attempts to turn the car back on did not work. This has now happened on two separate occasions. Thankfully we were able to pull to the side of the road safely each time. We aren't sure if this is an electrical problem, since cruise control was on when the car shut off.
The lock/unlock button on driver side door stopped working, rear gate is closed tight but indicator says it's open and all interior lights stay on while driving
I started to have a problem starting my van I called my mechanic and he asked me what happened I told him that I tried to start the van it doesn't start immediately I have to try several times and after a while the battery will be dead in the morning and I started to disconnect my battery terminal he said he seen this problem before it's very common in Dodge Grand Caravan it's the tipm ( the fuse box ) the fuel pump relay is welded into the fuse box and can not be replaced and if it goes bad it will cost 1200 $ to replace that is crazy if this was Toyota the cost of fuel pump relay is no more than 20 to 30 dollars it's a bad design and Dodge should pay for
The contact owns a 2013 Dodge Grand Caravan. While driving various speeds, the vehicle jerked and stalled without warning. The contact also stated that the vehicle would not start without warning. After multiple incorrect diagnostics, the contact took the vehicle to an independent mechanic where the vehicle was diagnosed with a faulty totally integrated power module and estimated the repair to cost $1,500. The contact spoke with Honda of the avenues (11333 philips hwy, jacksonville, fl 32256, (904) 370-1300) and was referred to jacksonville Chrysler Dodge Jeep Ram arlington (9600 atlantic blvd, jacksonville, fl 32225, (877) 677-5782). The contact was informed that she would have to pay for diagnostic testing. The manufacturer was not notified of the failure. The vehicle had not been repaired. The failure mileage was 130,000.
About a month ago the driver's side sliding door stopped working in my wife's 2013 Dodge Grand Caravan SXT. The lock will not actuate to either lock or unlock and so the door is stuck effectively locked and will not open. This is the only door that has this particular issue but a few times I have ridden with my wife I have noticed that the other door locks do not automatically trigger and auto-lock as they should when the vehicle is initially put into drive for about 10min after the vehicle has been in motion. The locked sliding door creates a safety hazard in my opinion since the door cannot be opened electronically or manually. The delayed activation of the auto-lock could also indicate a larger issue with either the door lock mechanisms in general or the electrical system that controls them. After searching online I have found that there is an abundance of issues like these concerning various years and models of Dodge minivans. Enough to possibly constitute a recall.
I turned off my 2013 Grand Caravan and noticed a sound like a fan buzzing coming from the rear tire area. In a few hrs I came back out and tried to start it and the battery was dead. Research tells me it's the fuel pump relay.
The contact owns a 2013 Dodge Grand Caravan. While operating the vehicle, an electrical burning odor was present coming from the vents. Also, the vehicle would not immediately start when the ignition switch was turned. The vehicle was taken to an independent mechanic who diagnosed that the tipm was faulty and needed to be replaced. The vehicle was not repaired. An unknown dealer was notified of the failures. The manufacturer was not notified. The failure mileage was 32,000.
The contact owns a 2013 Dodge Grand Caravan SE vehicle stalled the vehicle did not start again tipm relay (according to contact, not diagnosed byt dealer) the contact stated that while attempting to make a turn the vehicle stalled in the middle of the road. No warning indicators illuminated. The vehicle was pushed to the side of the road. The vehicle was not diagnosed by a dealer. The contact diagnosed and repaired the vehicle himself. The manufacturer was notified of the failure. The approximate failure mileage was 89,000.
Vie owned the van for a year now. And then without being involved in any kind of a bump or accident. No damage shown on the of any.the air bag light stated blaring on the dash.im very concerned that if I was involved in a future accident. They would fail.
Defective window regulators. I work for a federal fleet and we have have several thousand window regulators on Dodge Grand Caravan fail and be replaced, and even some of the replacements have failed. The manufacturer is well aware of this and has reimbursed my Agency for some of the costs. The fact that they haven't opened a recall or extended warranty for the general public is complete bs and a total customer service failure on their part.
A D V E R T I S E M E N T S
- Minneapolis, MN, USA