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CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.

10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
22,263 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey brakes problems

brakes problem

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2009 Dodge Journey Owner Comments (Page 5 of 10)

« Read the previous 20 complaints

problem #107

Sep 012010

Journey

  • 15,000 miles

A D V E R T I S E M E N T S

Brake rotor and pad wear failure at 15K miles. Brakes had to be replaced front and rear as the rotors had warped on a 2009 Dodge Journey with 15K miles of mostly highway driving ($1100). Fault was noticed due to vibrations during braking. Dodge refused to accept any liability for this issue and blamed poor braking. When replacing the rotors with new dealer supplied parts they are visibly thicker than the originals and I was advised by the dealership that these were more suited to the vehicle. Should this not be the case when manufactured? check additional site for similar cases - www.carcomplaints.com/Dodge/Journey/2009/brakes/premature_brake_and_rotor_wear.shtml. there are 104 reported cases on this site alone.

- San Carlos, CA, USA

problem #106

Jan 222011

Journey

  • 34,000 miles
The contact owns a 2009 Dodge Journey SE. While driving approximately 30-35 mph, the contact stated that the brakes exhibited an unusual squealing noise that would become louder when the brakes were applied. In addition, the vehicle would exhibit an abnormal rubbing noise when attempting a turn. The contact was able to secure an appointment with the dealer for diagnosis and possible repairs. The VIN was not available. The approximate failure mileage was 34,000 and the current mileage was 34,100.

- Warrenton, VA, USA

problem #105

Aug 022010

Journey

  • 9,728 miles
Front and rear brakes and rotors excessive wear. Again on 29 Dec 2010 brakes and rotors excessively worn at 15312 miles.

- San Antonio, TX, USA

problem #104

Jan 032011

Journey

  • 19,000 miles

A D V E R T I S E M E N T S

I have a 2009 Dodge Journey stx I recently had to replace the brakes on my car- they were not stopping and made a terrible rubbing noise. My major concerns are these: Since I purchased the car- new if you stop suddenly the whole car bucks forward and skids. The other concern is the very early wear of the brakes.. upon further research I found that many other Dodge Journey consumers have had early brake wear. I have never replaced brakes in any other vehicle before 40,000 miles. I drive mostly highway short distances it is very scary not knowing when the brakes are going to wear. It is not a covered warranty item. It is very costly and time consuming. There are class action suits on the this same issue in 2 separate states.

- Southbury, CT, USA

problem #103

Nov 112010

Journey 6-cyl

  • 34,000 miles
Pre-mature rear brake failure.

- Auburn, KS, USA

problem #102

Jan 132010

Journey

  • 2,000 miles
At 2000 miles on my 2009 Dodge Journey I started having problems with my front passenger window sticking, and brakes squeaking. Also car not shifting when taking off and when you slow down and try to speed back up. I took it in. They told me maybe sap in window and brakes fine. Three days later window acting up again. Took it in. Same reason. Cleaned and greased. This is the eight time I've taken it in. They have replaced motors, switches, tracks, seals and now wont roll up or down. The brakes have been an issue since the start. At 21000 miles the dealer tells me I need new pad and rotors. Take it to brake shop and they tell me all I need is pad. Brakes working fine right now but still squeak every now and then. They have replaced electrical harnesses that may catch on fire. The squeaking noise now has turned into other parts that are having to be replaced. My computer chip has been reset 4 times and cheap plastic mirrors on visors and sunglass holder and light on inside roof. The springs on my back doors have popped out leaving the door stuck open. Went to eat with 23000 miles on the car and after leaving the car would not start. Called dealer and they called a tow truck and wanted me to pay for that also. My car has been in two different dealerships on 10-15 different occasions for repairs. They still have not got these issues fixed. What can I do?

- Temple, TX, USA

problem #101

Jul 242010

Journey

  • 15,000 miles

A D V E R T I S E M E N T S

Brake failure brakes and rotors worn to a dangerous condition premature without and warning or panel light.

- Franklin Square, NY, USA

problem #100

Dec 172010

Journey 4-cyl

  • miles
Brakes and rotors fail prematurely on Dodge Journey. I've had to replace the brakes and rotors three times now in the past 12 months. The rotors warp causing the vehicle to shake. I don't think that the brake system that Dodge put in these cars functions correctly.

- Lutz, FL, USA

problem #99

Dec 152010

Journey

  • 17,000 miles
At 17,000 miles, brakes are completely worn already.

- Elmira, NY, USA

problem #98

Nov 302010

Journey

  • 21,400 miles
Purchased a 2009 Dodge Journey SXT in 02/09; took car in to dealership 11/30/10 for routine oil change/maintenance and was told the front brakes were shot even though the car has less than 21,000 miles on it and vehicle has had stringent maintenance. Was told by the service dept that Journeys "are just hard on brakes". then contacted several local brake shops and was told this was way too early for brakes to be failing. No warning light on dash; only indication brakes were bad was a little grabbing or mushy feeling upon braking, occasional slight squealing noises but this was infrequent. Upon checking the internet I found hundreds of complaints from other Dodge Journey owners of premature wear on brakes. Contacted Dodge corporate office; spoke with service rep and explained the problem. She agreed front brakes should not be wearing out this early; she contacted the local dealership where I bought the car (which I had already done). She called me back and said they had worked out that I needed to take the car in and replace the front brake parts and upgrade to heavier duty parts. Kicker is that I was supposed to pay for everything; I pointed out that the factory parts originally issued on the car were obviously not heavy duty for a 3800 pound car and that the brakes were a design defect. She stated that it was considered to be normal wear and that Dodge would not replace parts; dealership stated the same. Asked if it would take someone dying in a crash from brake failure to get Dodge to recall vehicles and no answer was given. Took car in to local brake shop and mechanic said front brakes were totally gone and were cutting into the rotor. This is a hazard issue. I take the car in every 3000 miles for maintenance and had never previously been told brakes were going bad---- which they shouldn't be at barely 20,000 miles! these cars should be recalled due to defective parts and have the company to replace brakes.

- Sulphur Springs, TX, USA

problem #97

Feb 052010

Journey 6-cyl

  • 8,800 miles

A D V E R T I S E M E N T S

2009 Dodge Journey: Pre-mature brake and rotor wear causing steering shake at 8,800 miles and again 10 months later at 15,000 miles.

- Phoenix, AZ, USA

problem #96

Nov 052010

Journey 6-cyl

  • 31,000 miles
The contact owns a 2009 Dodge Journey.the contact stated that while driving approximately 25 mph, he heard a grinding noise while attempting to slow down. The vehicle was taken to an authorized dealer where both the rear and front suspension were replaced. The failure mileage was approximately 31,000. Updated 01/26/11 the front brakes and rotors were replaced. Updated 04/20/11

- Sterling Heights, MI, USA

problem #95

Jun 152010

Journey

  • 22,700 miles
Bad brakes on 2009 Dodge Journey SXT. Had to replace front brakes at 22,700 miles and then replace the back brakes at 30,200 miles. That includes pads and rotors. Total cost $700.

- Yorkville, IL, USA

problem #94

Aug 012010

Journey

  • 31,000 miles
At 31,000 miles my 2009 Dodge Journey began shaking when brakes applied. Had to replace both front and back brakes and rotors at a cost of $450. Currently a shake exist in the chassis of the vehicle when I reach speeds of 50 mph or greater. Tires where balance 3 times and final diagnosis by dealership is that I have one "egg shaped" kumho tire that kumho will not take responsibility for and would cost me $267 to change as there is only one manufacture of this tire.

- Curtice, OH, USA

problem #93

Nov 032009

Journey

  • 27,000 miles
The contact owns a 2009 Dodge Journey rt. The front brake pads and rotors were worn and had to be replaced approximately four times. When the brake were depressed the vehicle was shaking excessively. The vehicle was taken to the dealer who stated that was normal wear and tear on the brakes. Each time the vehicle was taken in for repairs she had to pay the cost since there were no warranties or recalls on the brakes. The manufacturer was contacted and informed her she would be responsible for parts and that they would pay for the labor. No other assistance was offered. The failure mileage was 27,000.

- Pasadena, MD, USA

problem #92

Feb 152010

Journey 6-cyl

  • 11,000 miles
At 11K miles I had to have front brakes replaced. Shortly after that my back brakes had to be replaced and my back rotors were warped. The dealer told me I had exceeded the 12K manufacturer warranty and had to pay for repair. After researching consumer reviews and having read of numerous complaints on brakes / rotors I sent a letter to Chrysler along with complaints. I did not receive any letter, not a phone call, just a check for repayment of brake work. Since then I have had my censor light come on twice for the tires and up until now, after reading from this website was I unaware this vehicle appears to have problems with tires as well. My vehicle is currently in the shop. I had taken in twice for a noise that was coming from the front passenger side. The first time I was told they could not find anything. The 2nd I was told it was a computer chip that needed adjusting and it would be "fine". it wasn't fine. The noise got worse. My power locks on driver door and my remote key would not work. I took my vehicle in for both the noise and the power locks/key not working. I have been without a vehicle since Monday (it is Friday) and it is due to having to replace a wiring system and alternator. An alternator? my vehicle has 25K miles!! please help.....there are almost 200 complaints for all the same problems I am having. This is not right.

- Chula Vista, CA, USA

problem #91

Oct 202010

Journey 4WD 4-cyl

  • 18,780 miles
Front brake pad failure @ 19,000 miles. Had to be replaced. Vehicle now has 26,000 miles and back brakes now have to be replaced. Front brakes are @ 95%. this shows that the original brake pads were defective or cheap.

- Vista, CA, USA

problem #90

Sep 022010

Journey

  • 20,000 miles
The contact owns a 2009 Dodge Journey. While traveling at various speeds the contact noticed that when the brakes were applied he heard a grinding noise in the front end of the vehicle. The vehicle was taken to the dealer where the contact was informed that the front rotors and brake pads needed to be replaced. There were no prior warnings. The current mileage was 23000 and the failure mileage was 20000.

- Marlton, NJ, USA

problem #89

Feb 202010

Journey 6-cyl

  • 12,000 miles
The contact owns a 2009 Dodge Journey. The contact was braking from approximately 40 mph when the brake pedal began pulsating abnormally. The steering wheel also began to shake and vibrate. The vehicle was taken to an authorized dealer for diagnosis. The front brake pads were replaced and the front and rear rotors were resurfaced. The identical failure recurred after the repair. The vehicle was taken back to the dealer where the front rotors were being replaced. The failure mileage was approximately 12,000. Updated 2/28/11 the brakes and rotors were replaced twice. Updated 04/29/11

- Bremerton, WA, USA

problem #88

May 152010

Journey

  • 24,566 miles
I own a 2009 Dodge Journey, which I just loved up until this spring! I had begun to hear alot of dragging noises in the tire area and upon taking it for a tire rotation, I was told I needed to brakes. The car was barely a year old and yes, it did have about 25,000 miles on it. But, I had owned other cars in the past and didn't have to replace the brakes for atleast 3-4 years! I had to replace the pads & rotors at a fee of $500. It's been about 4 months later and again, the noises have returned! I can't afford to replace these items again. It's crazy! I now have to live with the concerns of will my car stop, will I cause an accident because the brakes go out not to mention the constant noise.

- Manteca, CA, USA

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