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10.0

really awful
Crashes / Fires:
10 / 8
Injuries / Deaths:
9 / 0
Average Mileage:
42,306 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey electrical problems

electrical problem

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2009 Dodge Journey Owner Comments (Page 13 of 32)

« Read the previous 20 complaints

problem #385

Jul 152009

Journey

  • 800 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact stated that when the key was inserted in the ignition switch, it failed to turn. The contact was able to start the engine after multiple attempts. The vehicle was taken to the dealer, but the failure could not be duplicated. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to repair the recall was unavailable. The manufacturer was not made aware of the issue. The approximate failure mileage was 800.

- Ortonvile, MI, USA

problem #384

Jun 082015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) and stated that the part needed was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure.

- Gaffney, SC, USA

problem #383

May 122015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- New Windsor, NY, USA

problem #382

Jul 082015

Journey

  • 32,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. While driving approximately 45 mph, there was excessive hesitation and the brake pedal was depressed. The engine and air bag warning indicators illuminated. The vehicle was taken to an independent mechanic who diagnosed that the electronic control module and sensor would need to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 32,000.

- New York, NY, USA

problem #381

May 162015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received a notification for NHTSA campaign number: 14V37300 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Butte, MT, USA

problem #380

Dec 162014

Journey

  • 75,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start. The contact charged the battery and was able to restart the vehicle. The failure recurred multiple times intermittently. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the parts needed were not available to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the failure. The approximate failure mileage was 75,000.

- South Hampton , NY, USA

problem #379

Dec 032014

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part needed to do the repairs was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure.

- Yuma, AZ, USA

problem #378

Jun 242015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Olympia, WA, USA

problem #377

Jul 082015

Journey 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the parts were unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 09/01/2015 updated 10/14/2015

- Pine Grove , WV, USA

problem #376

Jun 262014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Reading, PA, USA

problem #375

May 132015

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Urbandale, IA, USA

problem #374

May 152015

Journey

  • 68,000 miles
I own the vehicle in question and have on several ocasions contacted the dealership neilson Dodge in East hanover, NJ where I purchased the vehicle from to fix the systems involvled in this recall, but to no avail. They have told me they do not have the parts to complete the repairs. My car has failed to start several different times and has shut off while I was driving once. There have also been a few times when the vehicle has started, but no electrical systems have worked execpt for the engine. I drive 60 miles to work per day on roads with speeds of 45-50 mph which creates a dangerous situation if the electrical system were to shut down. I am at a loss as to how to proceed and how that NHTSA can be of assistance to me.

- Whippany, NJ, USA

problem #373

Nov 072014

Journey

  • 41,740 miles
The contact owns a 2009 Dodge Journey. The contact stated that while driving various speeds, the engine stalled without warning, however, would restart independently. On another occasion, the vehicle would not start and the anti-lock warning light illuminated. The vehicle was taken to the dealer where the vehicle was repaired under NHTSA campaign number: 14V373000(air bags, electrical system),however, the failures persisted. The vehicle was taken back to the dealer; however, the failure was unable to be determined. The manufacturer was notified of the failure. The approximate failure mileage was 41,740.

- Waterberry , CT, USA

problem #372

Jun 112015

Journey

  • 95,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that while parked, several attempts had to be made in order to start up the vehicle. The vehicle was serviced under NHTSA campaign number: 14V373000 (air bags, electrical system); however, the remedy failed to repair the vehicle. The contact stated that the failure recurred intermittently after the recall repair. The manufacturer was made aware of the failure. The failure mileage was 95,000.

- Bethlehem, GA, USA

problem #371

Jul 062015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received a notification for NHTSA campaign number: 14V373000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The VIN was unknown. The contact had not experienced a failure.

- Mifflintown, PA, USA

problem #370

Oct 012014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received a notification of NHTSA campaign number: 14V373000(air bags, electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Lake Charles , LA, USA

problem #369

May 262015

Journey

  • 125,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start. The vehicle was able to start on numerous attempts. The contact received notification of NHTSA campaign number: 14V373000 (electrical system)however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 125,000.

- Owego, NY, USA

problem #368

Jun 082015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact stated that the key was difficult to turn over in order to start the vehicle. The contact mentioned that the key fobik was replaced twice. The contact received notification of NHTSA campaign id number: 14V373000 (electrical system) and stated that the part needed was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The failure mileage was not available.

- Winston Salem, NC, USA

problem #367

Oct 132014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received a notification for NHTSA campaign number: 14V373000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Toms River, NJ, USA

problem #366

Oct 152014

Journey

  • 74,000 miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part needed was not available within a reasonable timeframe to schedule the recall repair. The dealer was unable to provide a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. In addition, the vehicle failed to start after the key was turned in the ignition switch. The approximate failure mileage was 74,000. Updated 09/18/15

- Paterson, NJ, USA

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