CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.

10.0

really awful
Crashes / Fires:
10 / 8
Injuries / Deaths:
9 / 0
Average Mileage:
42,306 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey electrical problems

electrical problem

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2009 Dodge Journey Owner Comments (Page 14 of 32)

« Read the previous 20 complaints

problem #365

Nov 152014

Journey

  • 50,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact stated that the key failed to turn in order to start the vehicle. The contact had to make several attempts to get the vehicle to start. The contact waited for nine months for the part for NHTSA campaign number: 14V373000 (electrical system) to become available. The dealer was not able to determine when the part would become available. The vehicle was taken to an independent mechanic who replaced the battery and the starter but the failure persisted. The contact disconnected the automatic start feature as a precaution due to the failure progressing. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.

- Chicago, IL, USA

problem #364

May 162015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Las Vegas, NV, USA

problem #363

Jun 262014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Pennsville, NJ, USA

problem #362

Jun 012010

Journey

  • 10,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. When the key was turned to the on position, the engine failed to start. The contact was able to start the engine after multiple attempts. The vehicle was serviced under NHTSA campaign number: 14V373000 (air bags, electrical system); however, the failure persisted. The vehicle was taken to the dealer, but could not be diagnosed. The manufacturer was made aware of the issue. The approximate failure mileage was 10,000.

- Warren, MI, USA

problem #361

Mar 112014

Journey 6-cyl

  • Automatic transmission
  • 85,000 miles
The contact owns a 2009 Dodge Journey. While driving at approximately 35 mph over a bump in the road, the vehicle stalled. The vehicle was able to restart when shifted into neutral. The failure recurred multiple times. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the parts were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 85,000. MA 09/03/15 the consumer stated the vehicle shut down 3 times while driving due to the recalled condition. Updated 12/10/15

- Hillsborough, NJ, USA

problem #360

Jun 292015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part was not available to perform the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Perryville , AR, USA

problem #359

May 182015

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Barnheart, MO, USA

problem #358

Nov 162011

Journey

  • 52,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the engine failed to start. The contact was able to start the vehicle after multiple attempts. The vehicle was taken to an independent mechanic. The transmission was repaired and the key fobs were replaced, but the failure persisted. In addition, the contact stated that while driving 20 mph, another vehicle crashed into the front driver side of the contact's vehicle and the air bags failed to deploy. A police report was filed. The contact sustained knee and lower back injuries that did not require medical attention. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system). The contact mentioned that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 52,000.

- Jasper, AL, USA

problem #357

Jun 262014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number 14V373000: (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Elm City, NC, USA

problem #356

Jun 262014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Lancaster, PA, USA

problem #355

Jun 252015

Journey 4-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. MA 09/22

- Green Valley , IL, USA

problem #354

Dec 012014

Journey

  • 55,000 miles
The contact owns a 2009 Dodge Journey. When the ignition was turned to the on position, the vehicle did not start. The contact stated that the vehicle had to be parked for awhile in order for it to restart. The failure recurred numerous times. The dealer was unable to duplicate the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.

- Indianapolis, IN, USA

problem #353

Jun 202014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) and stated that the part needed was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The dealer scheduled an appointment, the contact waited for two hours and then they indicated that the part was on back order and that they ordered the part. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.

- Summerville, SC, USA

problem #352

Dec 312014

Journey

  • 70,000 miles
The contact owns a 2009 Dodge Journey. While driving at 40 mph, the engine stalled. The vehicle was not diagnosed or repaired. The contact received a notice for NHTSA campaign number: 14V373000 (air bags, electrical system) and believed the failure was related to the recall. The manufacturer was notified of the failure. The approximate failure mileage was 70,000. Updated 09/03/15

- Frederick, OK, USA

problem #351

Jun 262014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the vehicle stalled numerous times. The vehicle was able to be restarted. The failure mileage was unavailable.

- Rockford, IL, USA

problem #350

Apr 132015

Journey

  • 74,000 miles
Attempted to used the remote to unlock the doors but it would not work. Changed the battery still did not work. Had to use the key to unlock the driver door manually. Once in the door locks buttons would not unlock the other doors. Had to open front passenger door manually from insidchre the car. Pull up the door locks on both rear doors in order for the to be opened. Once the car was on we noticed the rear wiper blade does not work nor does the trunk open. There is no manual way to open the trunk at all. I've checked the manual and it never described this issue. Googled it and a lot of others has described this happening to their car but no one can pin point the issue. We changed the fuse this now allowed the driver door only to unlock using the remote, but we still have to manually unlock the rear doors to open them and pull the handle on the front passenger door to open it, as it can't be opened at all from the outside. Changing the fuse did not have an affect on the rear wiper or the trunk. I've never seen a vehicle where the trunk has no other way to be opened. This made it very hard to get to the handle for the spare tire. Received call from customer service after a facebook complaint and they advised we needed to bring it in to the dealer so they can figure it out. We are skeptical because a few months prior to that we took it to the dealer to fix a very bad drag. When you make a left hand turn the car drags and goes really slow and takes a few seconds to get back to normal speed. The dealer charged us close to $500 and did not fix the problem. They fixed something that did not need fixing and told us if was fixed we had to turn around not even a minute after pulling off the lot with it to advise them it was not fixed. They wanted to keep charging us for different things because they could not figure out what it was. We declined because no money for guesses.

- Rochester , NY, USA

problem #349

Jun 192015

Journey

  • 116,000 miles
The dealer can not seem to get the parts to fix the recall L25. I have a car that is dieing while traveling at speeds of 70 mph. The wireless ignition node is the problem, and the dealer not being able to get the parts is sad. I hope I dont have a wreck and get killed cause of a recall, and me not being able to get it fixed due to the failure of Chrysler not providing my dealer with the parts to fix my car.

- Benton, KY, USA

problem #348

Aug 012014

Journey

  • 59,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that NHTSA campaign number: 14V373000 (air bags, electrical system) exceeded a reasonable amount of time for the recall repair. The dealer stated that the parts were not available. The manufacturer was not made aware of the failure. The vehicle was not repaired. The contact mentioned that due to a malfunction with the key fobs, the vehicle experienced difficulty starting. The failure mileage was approximately 59,000.

- Westland, MI, USA

problem #347

Jun 162015

Journey

  • 120,000 miles
Had the wim replaced per recall and when I went to pick it up was informed the esp light was on and the car would not shift out of park. They replaced the stop lamp switch and the car still will not shift out of park. I was then told that it is because a faulty tipm control module. Is this because of what Dodge did to replace the wim?

- Colorado Springs, CO, USA

problem #346

Jun 202014

Journey

  • 70,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the ignition key failed to go into the on position. The vehicle was taken an independent mechanic. The technician diagnosed that key fobik needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 70,000.

- St. Louis, MO, USA

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