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CarComplaints.com Notes: A prime example of why you should never buy the first model year of a new vehicle.

10.0

really awful
Crashes / Fires:
10 / 8
Injuries / Deaths:
9 / 0
Average Mileage:
42,013 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Dodge Journey electrical problems

electrical problem

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2009 Dodge Journey Owner Comments (Page 15 of 32)

« Read the previous 20 complaints

problem #341

Jun 032014

Journey

  • 90,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. While driving at various speeds, the vehicle suddenly shut off. After restarting the engine, the vehicle operated as normal. In April of 2015, while driving approximately 45 mph, the instrument panel warning sensors and gauges suddenly illuminated before the driver lost control of the vehicle and crashed into the woods. No injuries were reported and a police report was filed. The vehicle was destroyed. The failure mileage was 90,000.

- Odesa, TX, USA

problem #340

Jun 132015

Journey 6-cyl

  • Automatic transmission
  • 100,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the driver side door controls failed. The door had to be opened manually. The contact stated that Chrysler recalled certain model year 2009 Dodge Journey vehicles, but the contact's VIN was excluded. The NHTSA campaign number was unknown. The approximate failure mileage was 100,000. Updated 8/10/15

- Wharton, NJ, USA

problem #339

Oct 302014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Devils Lake, ND, USA

problem #338

May 012015

Journey

  • 88,000 miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact stated that the ignition key failed to turn into the on position. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system). The manufacturer was notified of the failure. The failure mileage was 88,000.

- Lake Villa, IL, USA

problem #337

Sep 252014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact stated that the key was difficult to turn over to start the vehicle. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) and stated that the part was not available for an extended period of time. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The failure mileage was not available.

- Aberdeen, MS, USA

problem #336

Mar 012014

Journey

  • 50,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle would not start until after several attempts. The failure recurred on one other occasion. The vehicle was taken to the dealer, but the failure was unable to be determined. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 50,000.

- St Petersburg, FL, USA

problem #335

Apr 302014

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Sacramento, CA, USA

problem #334

Jun 102015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notice of NHTSA campaign number: 14V373000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

- Cooksville, TN, USA

problem #333

May 162015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Jacksonville, FL, USA

problem #332

Jun 262014

Journey 6-cyl

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 8/21/15 the consumer stated the recall was completed. Updated 08/27/15

- Tyler, TX, USA

problem #331

Jun 052014

Journey

  • miles

A D V E R T I S E M E N T S

The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Washington, DC, USA

problem #330

May 212014

Journey

  • 80,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start. The contact mentioned that once the vehicle was shut off, the windshield wipers continued to operate. The failure recurred multiple times. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part needed were unavailable to perform the repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.

- Mastic , NY, USA

problem #329

Sep 092014

Journey

  • 80,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the key failed to start the vehicle. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 80,000.

- Fayetteville, WV, USA

problem #328

Jun 022015

Journey 6-cyl

  • 104,000 miles
The contact owns a 2009 Dodge Journey. While the vehicle was parked, it failed to start. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 104,000. Updated 02/03/16.

- Saginaw, MI, USA

problem #327

Apr 012015

Journey 4-cyl

  • miles
The contact owns a 2009 Dodge Journey. The contact stated that NHTSA campaign number: 14V373000 (air bags, electrical system) exceeded a reasonable amount of time for repair. The dealer stated the parts were not available for the repair. The manufacturer was not made aware of the issue. The vehicle was not repaired. The contact had not experienced a failure. Updated 8/21/15

- New Smyrna Beach , FL, USA

problem #326

Feb 132015

Journey

  • 116,000 miles
The contact owns a 2009 Dodge Journey. The contact stated that the ignition key failed to turn into the on position. As a result, the contact stated that the vehicle failed to start. The vehicle was taken to the dealer where it was serviced under NHTSA campaign number: 14V373000 (air bags, electrical system). The failure recurred. The manufacturer was not notified of the failure. The failure mileage was 116,000.

- Garden Grove, CA, USA

problem #325

Jun 262014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Spokane, WA, USA

problem #324

Jun 302014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle failed to start and had periods of power loss. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer not notified. The failure mileage was unavailable.

- Chapin, SC, USA

problem #323

Jun 052015

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) and stated that the part was not available to schedule a recall repair within a reasonable timeframe. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.

- Panama City, FL, USA

problem #322

Dec 232014

Journey

  • miles
The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Indianapolis, IN, USA

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