pretty bad
Typical Repair Cost:
Average Mileage:
82,878 miles
Total Complaints:
589 complaints

Most Common Solutions:

  1. Dodge should issue a recall (374 reports)
  2. replace dash (116 reports)
  3. not sure (80 reports)
  4. bought a dash cover (8 reports)
  5. glue it back together (5 reports)
  6. dodge needs to pay for 1/2 or all the cost of parts/repair (2 reports)
2001 Dodge Ram 1500 accessories - interior problems

accessories - interior problem

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2001 Dodge Ram 1500 Owner Comments (Page 11 of 30)

« Read the previous 20 complaints

problem #389

Sep 072006

Ram 1500 Larime 5.9L

  • Automatic transmission
  • 170,000 miles


I have a 2001 Dodge Ram1500 4x4 as well as alot of people on here do. I have the exact same problem....cracked dash all over,holes everywhere with chunks fallen through to I guess inside the dash. My main issue with this is you spend all the money to take care of an investment, your truck. And 5yrs or whatever later it was all for nothing bc you have a dash that has completely fallen apart and made your investment decrease to the amount of absolutely nothing. You cant sale it bc nobody else wants to deal with this issue and its so absurdly expensive you cant pay for it or don't want to. Believe me I am a die hard Ram truck fan but this issue needs to be taken care of. This is a truck that I love and have not had very many problems with except this major issue. I just want to suggest to dodge/chrysler/ram/fiat whoever you are now. You have alot of people who still have a nice vehicle except for the interior that can cause even more issues. Fix your problem instead of acting like you don't hear us, this is an issue that needs to be resolved. THANKS

- , Starkville, MS, US

problem #388

Jul 172006

Ram 1500 V8

  • Automatic transmission
  • 32,000 miles

The dashboard cracked on our 2001 Dodge Ram for no reason after owning it for about 5 months. It was 5 years old when we bought it. There should be a recall on this-it is so annoying how the dashboard has rattled ever since and it feels like the whole thing is about to fall off! Our cup holder also broke off for no reason shortly after.

- , Appleton, MN, USA

problem #387

Jun 102001

Ram 1500 Lariat-4x4 5.9L

  • Automatic transmission
  • 33,000 miles

Dodge is notorious for the worst customer service in the industry--for me it goes all the way back to the late 60's early 70's! They simply don't care and their only mission in life is GREED!! I owned numerous Dodge trucks and never had this problem before-it is definitely a cut in product quality for PROFITS!! I think if these people had any decency what-so-ever or if the GOVERNMENT actually did their over paid job, a RECALL is definitely in order-there are MILLIONS of complaints on file!!! I had a 1976 Dodge 3500 4X4 that the front end went out 4 months after I purchased it brand new from the dealer. I was living in upstate NY where snowfall and snow plowing are a part of life. I took the vehicle to the dealer--they diagnosed the problem which was the bearing race spun due to faulty manufacturing specs causing the rear end housing to become egg shaped wiping out my entire ring and pinion cluster. Now here's where it gets better..........Dodge told me they had to order the parts under warranty and then fix the truck..........thinking ok, a week or two???? OH NO!! NO,NO,NO! It actually took them FIVE MONTHS----YES, that's -----5----FIVE months! Another dealer had a complete assembly sitting on the shelf in Albany,NY but dodge could never do anything simple! Instead some over paid IDIOT sitting in an office in North Carolina tells me WARRANTY PARTS have to come direct from the factory only! They don't have anyone within the corporation who has the common sense to determine that is their dumbest policy yet!!! DODGE is NOTORIOUS FOR BAD CUSTOMER SERVICE AND IT DOESN'T"T SEEM TO EVER CHANGE!!! That is why they are at the bottom of the pile and always will be!!! And for those Chevy and Fords lovers, it isn't much better over there except that you can buy parts for a Chevy ANYWHERE!!!! And yes I have owned a few and they have their issues too--just ask anyone who owns a 700R4 transmission----TOTAL JUNK!!!!

Update from Mar 27, 2011: And just to think you get all this bargain for $40,000! A truck that leaves the factory for somewhere in the $5000-$8000 area mysteriously presents itself on some dealers lot for $40,000! Now do you understand WHY Dodge doesn't want to hear anything about it?????

- , Lehigh Acres, FL, USA

problem #386

Dec 222005

Ram 1500 Magnum 5.2L V8

  • Automatic transmission
  • 338,000 miles


when it first started cracking I super glued it and it was only one straight crack. I blame a heavy weight friend of mine by leaning on it, he swore he didn't but because it was new I didn't believe him. But then it continued to spider crack everywhere. I super glued it again when pieces started falling out or in the dash. I suggested fiberglass but a friend that builds canoes said the odor would not be healthy. I'm left with at least a third of the dash. There has been lighters, smokes, keys, pens, ect. that has fell through the sink holes (that's what they look like) I have no major complaints about my dodge with the mileage I have on it. But when I first got it I son o a gun the dash, window rubbers , bumpers and back of mirrors and also had a sun shield in the window all the time because of fla sun. after the dash started cracking I switched to armoral, then Vaseline and wipeit down hoping it would save some of it. It did not matter.

- , Okeechobee, FL, USA

problem #385

Aug 122010

Ram 1500 Sport 5.9L

  • Automatic transmission
  • 118,000 miles

click to see larger images

cracked dashboard

I had a 00 Ram,beautiful truck.After about 6mos after I bought it dash started cracking and kept getting worse.Called Dodge but got the runaround they said it was because of heat.And would not do anything about it.So I had to replace it myself $1100 dollars worth.Finally sold it and swore I,d never own another one.But about 6mos ago I found another one I liked an 01 the dash was crack free so I bought it about a mo. later this dash also cracked and the transmission is making noise in reverse.Have been trying to sell it $2000 below what I paid for it but no luck.truck is nothing but a money pit.I don't think dodge will ever fix the problem.As for me NO MORE DODGES!!!!

- , Norton, Va., USA

problem #384

Jun 122006

Ram 1500 LarietSLT

  • 57,659 miles

The complete dashboard has broken up like a potato chip and is falling into the bottom of dashboard. If the airbag is deployed due to accident the passenger will be hurt severely by these chunks of plastic which are different sizes and sharp. I am twice the age of the State Farm agent and he told me it was caused by the sun. I have lived through 50 Texas summers and not one vehicle I have ever own looked this bad.

- , Fort Worth, TX, US

problem #383

Nov 012005

Ram 1500 5.9L

  • Automatic transmission
  • 140,000 miles


After a long search, I have found that this is a common problem with the Doge Ram trucks. If Dodge does not do anything about this then we need to. Everyone having this problem with Dodges needs to call 1800-992-1997. We need to get together as a group and get these dashes recalled.

- , Tyler, TX, USA

problem #382

Oct 222009

Ram 1500

  • Automatic transmission
  • 60,000 miles

Well I love my dodge but I was absolutely done with Dodge not taking action when it came to the severe cracking in the dash and bezel of my vehicle. After a lot of research I found a company here in Pompano that makes dashboard replacements. About a year ago I replaced it myself and it only cost 329 for the replacement which wasn't as bad as some other solutions I had found. If you're to the point where you can't deal anymore look them up (Plastic Parts, Inc.)

- , Wellington, FL, USA

problem #381

Mar 052005

Ram 1500 4x4 5.9L

  • Automatic transmission
  • 89,000 miles

I don't know why I never took the time to investigate about Dodge problems before buying this peace of S#$"!!, I bought it used with the dash broken, the guy who I got it from said that it cost very low ($50.00) for a new one, 'till I found out myself later, and now i know that this is a defect from manufacturer, I am so pissed and disappointed. Why the heck if government already knows about it, don't help?, maybe we should join our voices and ask our congress to act immediately.

- , Minneapolis, MN, USA

problem #380

Aug 142009

Ram 1500

  • Automatic transmission
  • 85,100 miles

Cracks, Cracks, Holes and both dash and bezel fell apart. This is ridiculous to have to deal with and Dodge refuses to step up and take care of an obvious factory issue. Nice vehicle low quality will never buy from Dodge or Chrysler again.

- , Groesbeck, TX, USA

problem #379

Dec 012010

Ram 1500

  • Automatic transmission
  • 64,000 miles


Looks really bad, Dodge screwed this up so they should fix it.

- , Jenks, OK, USA

problem #378

Feb 142004

Ram 1500 V8

  • Automatic transmission
  • 20,000 miles

We love our Dodge Ram except the dash board is cracked really really bad it has just crumbled....It would be really nice if Dodge would have a recall and just fix the problem.

- , Beggs, OK, USA

problem #377

Feb 122003

Ram 1500 5.9L V8

  • Automatic transmission
  • 13,000 miles

I think that the auto maker should fix the problem. After all we buy something new and something like this happens,if anyone has an accidental the broken pieces could hurt someone or it could fall into the wireing and short something out.also it could cause problems with the airbags.I think ir should be fix real soon, I am sure that any of the people that think it isn't a problem aren't driving a truck with a broken dashboard.If they are they sure have had it fixed by now.

- , Miami, AZ, USA

problem #376

Dec 032010

Ram 1500 Sport 4X4 5.2L V8

  • Automatic transmission
  • 153,000 miles

The dash on my truck started cracking about 5 years ago. At first it was just one crack. This year it has really deteriorated. There are lots of cracks and a number of holes where chunks of plastic have fallen in. The bezel around the instrument panel also started cracking this year - and is now partially detached and flapping.

I am glad I found this site and am not alone in having this problem. Chrysler should recall these vehicles or offer a replacement dash / bezel problem - as there is clearly a manufacturing defect with these components. I will be contacting them to complain and ask them to pay all (or part) of the cost of replacing these parts.

Other than the dash I love the vehicle - it's been pretty reliable.

- , League City, TX, USA

problem #375

Oct 102003

Ram 1500 XLT 360

  • Automatic transmission
  • 50,000 miles

Extremely unhappy! I'll never but Dodge again! Dodge take care of this.

- , Coxs Creek, KY, USA

problem #374

Nov 042009

Ram 1500 318

  • Automatic transmission
  • 78,000 miles

The dash started cracking in the middle of the dash and went all the way into the trim . The whole dash is now cracked and pieces are falling through .I believe it to be very unsafe.

- , Wakeman, OH, USA

problem #373

Jul 192007

Ram 1500 Quad

  • Automatic transmission
  • 120,000 miles

I bought the truck used in 2005 ,small crack in dash. Slowly but surly crack got larger and additional cracks kept on appearing.

I literary have a dash board of cracks and holes.

- , Naples, FL, USA

problem #372

Jan 012006

Ram 1500 Slt Lariat 5.9L V8

  • Automatic transmission
  • 120,000 miles

We bought the 2001 Dodge 1500(SLT Lariat 5.9L V8) in Jan 2000 to replace my used 92 tempo that never had a cracked dash. my now ex wanted to get a tiny Mazda, but I insisted on this truck b'c i felt safer in it-and I do. Plus if you are a True Texan you get an American truck. And I love this truck but I hate the makers-I am not sure who they are because the label says US/MEXICO/CANADA- (Thanks NAFTA). But my dashboard started w a crack, then it made a quarter size triangle shape that caved in that rattled. Then in the past 3 years the cracks started appearing like crazy, and the frame hangs on. Fortunately, No one hardly sits in the passenger side, as my son sits in the back. But when people get in-they get the warning "DON"T TOUCH!"- or better yet my scream, as if it were protecting a work of art. Now I have to remove the Heater core-ANother DODGE problem-cooling/heating system-Since 2003(minus 1 yr of driving while I was in Korea) I already replaced Hoses water pumps thermostats radiator caps, radiator, and it's still leaking!!!.The dealership has done the major work on this too. I am wondering if this is worth it? But w everyone complaining about the crappy craftsmanship of this dashboard, it is not hard to see that it can't be replaced cheaply by going to the junkyard-they are broken there too! And the dealership probably will sell you another crappy dashboard. i am not willing to risk the 700-1000 on a dashboard. They are already trying to charge that for the heater core! Next time I would say I am, going foreign, but I wonder about the Tundra being made right here in SA, Tx?

PS Does anybody know where the dashboard was made?

Adios mi Dodge!

- , Texas, TX, USA

problem #371

Aug 012009

Ram 1500 Sport 5.2L

  • Automatic transmission
  • 65,000 miles

click to see larger images

cracked dashboard cracked dashboard cracked dashboard

Dash is cracking for no reason. I'm afraid to even touch it because it will cave in. I've seen numerous complaints over the internet describing the same problem. Due to the all the cracking pieces my dash board sounds like a bowl of rice krispies.

- , Hollywood, FL, USA

problem #370

Jun 032008

Ram 1500 4x4 5.2L

  • Automatic transmission
  • 155,000 miles


- , Hammond, LA, USA

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