accessories - interior problem
7.6
pretty badTypical Repair Cost:
$1,121.00
Average Mileage:
65,628 miles
Number of complaints:
74 complaints
Most common solutions:
- dodge should have recalled (55 reports)
- replace dashboard (13 reports)
- not sure (6 reports)
Helpful Websites About 2002 Dodge Ram 1500 cracks in dashboard
2004Sep 16
Ram 1500 Sport 5.9L
- Automatic transmission
- 65,000 miles
I know that Chrysler knows about this problem since 1999, just do a Google search on 1999 Dodge Crack Dashboard, you'll find that you're not alone. I don't think mileage on your truck should be an issue. The issue is a Cracked Dashboard that should be replaced by Chrysler, especially if it's a recall. Any one who rides in my Dodge truck, I always should them the cracks in the Dash and ask them do you really want to buy Dodge.
The product speaks for itself! It's obvious that the dash is a brittle piece of plastic that gets heat stress cracks during those hot days from expansion and contraction! Brittle plastic does not expand and contract, it cracks! C'mon Chrysler, step up to the plate, be honorable for once!
My stepson owns a 2005 Ford Focus and the Dash is made of some firm rubber that shows no signs of cracking and he�s never taken care of it.
You can clean your Dodge Truck Dash and put all kinds of protectants on your Dash, it's going to crack. It's Cheap Plastic! Can anyone tell me if they recalled it yet? Probably not! This is the last Dodge I will ever buy, I hate manufacturers that don't stand by their products.
2007Oct 04
Ram 1500 V8
- Manual transmission
- 50,000 miles
I think Dodge should replace the dash. I'm seeing more cracks happening,and it's crappy to have such a nice looking truck with an ugly dash.
2008Jun 02
Ram 1500 SLT 4.7L V8
- Automatic transmission
- 79,000 miles
Crack started small and now has run up the dash right infont of the steering wheel. With a second crack starting a the left air intake. I have always kept a windshield shade on the dash and the windows cracked. Dodge should step up and cover the cost of this vehicle. I am in the market for a new vehicle. We are looking to buy a new van to replace the 2000 Dodge Grand Caravan looks like we will look at Toyota or Honda since Chrysler isn't stepping up top the plate on quality.
2004Feb 28
Ram 1500 5.9L V8
- Automatic transmission
- 35,000 miles
Dodge should have fixed this under warranty, It's been document on dealer service repair gripes, never addressed
2007Jun 01
Ram 1500 SLT REG CAB 5.9L V8 4x4
- Automatic transmission
- 81,600 miles
I now have 2 long vertical cracks in the dashboard of my 2002 dodge I bought in October 2001 and the vehicle has been either garaged or parked under a carport the entire life of the vehicle. the dashboard material plastic composite is not thick enough to endure the sunlight uv rays and becomes brittle which results in easy cracking from exposure. I paid 29,950.00 for this vehicle brand new and not satisfied in numerous defects including the cheap drink cup holder and ashtray fold down design that latches where out in 50,000 miles interior light lenses fall out while driving and the automatic transmission slipping which i have had rebuilt at 78,000 miles
2008Jun 10
Ram 1500 SLT 5.9L V8
- Automatic transmission
- 92,600 miles
on june 10,2008, i got into my truck to take fellow workers to lunch only to see that my dash had a crack that ran from the windshield completely across the front piece. i work for an engineering firm which we take clients to lunch from time to time in our own vehicles and this is not something you want to have clients who are thinking about giving you projects that are worth millions to see. we pay alot of money for theses vehicles and should not have to worry about something cosmetic such as this going wrong with them. now to only learn that this is going to get worse, and there doesn't seem to be a manufacture fix or responsibility to this problem. i firmly believe that with as many cases there seems to be with this, that Chrysler would step up and figure out a solution to our problem. i also own a 97' dodge ram 1500, and i don't have a problem with its dash cracking, so it appears that they have changed the material being used today and may need to reconsider using a better one. however, i do love my dodge truck, and its reliability, just not the problem of having a dash that is going to continue to crack up.
2007Jun 01
Ram 1500 Quad Cab 4.7L
- Automatic transmission
- 80,000 miles
CAME ACROSS THIS WEB SITE. I THOUGHT I WAS PROBABLY THE ONLY ONE WITH THIS PROBLEM. I HAVE 3 LARGE CRACKS IN MY DASH. IT REALLY HAS ME WORRIED THAT IT MAY CAUSE A MALFUNCTION WITH THE AIR BAGS OR SOMETHING. DODGE I HOPE YOU SEE THIS WEBSITE AND ADMIT YOUR ERROR AND TAKE CARE OF THIS PROBLEM FOR YOUR CUSTOMERS. I THINK THEIR SHOULD BE A RECALL.
2008Apr 01
Ram 1500
- Automatic transmission
- 112,000 miles
This is my daughters first truck-She was so proud to be driving it, and now she is embarrassed to have anyone ride in it because of the dash. It went from a small crack to the entire dash falling into two complete pieces and two more cracks have started. She wanted to buy another Dodge product for college, but I am really rethinking that. I have had several other makes of vehicles but never one that dodged a recall like this!
2008Jan 19
Ram 1500 1500 4DR 5.9L V8
- Automatic transmission
- 55,000 miles
Dodge should step up and fix this issue. I live in Az(stationed Army) I have three cracks on my dash that are 5 inches long and still going. I though it was the heat but by reading the logs its happening everywhere. I was thinking about an up graded ( 2500 Megacab) after reading this I don't think so. I clean the truck once a week and use my windshield shades all the time. But it is only a 6 year old truck come on. We have never owned vehicles with cracked dashboards. This makes my truck look like pretty bad, come on dodge make things right!
2008May 05
Ram 1500 5.9L V8
- Automatic transmission
- 121,000 miles
I see on this website that a lot of other people have had the same problem. Dodge should fix it. It is ridiculous for a 6 year old vehicle to have this problem.
2008Jun 15
Ram 1500 SLT 4.8L
- Automatic transmission
- 108,000 miles
I can't believe with all the complaints I am finding, that Dodge has not stepped up to the plate and make it right. I guess they don't want repeat customers.
2008Apr 07
Ram 1500 SLT 4.7L V8
- Automatic transmission
- 92,000 miles
my dash got a crack on the right side passenger side close to the defrost vent close to the passenger door -unacceptable.
2007Apr 02
Ram 1500 SLT V8
- Automatic transmission
- 60,000 miles
Yet another complaint about the dash cracking. I used to think Chrysler vehicles got a bad rap for quality. Looks like I was wrong! I too have taken good care of this vehicle since I bought it brand new........I won't consider to buy another, unless Dodge corrects the problem free of charge.
2006Nov 24
Ram 1500 SLT 4.8L
- Automatic transmission
- 61,000 miles
I was cleaning my dash board and I noticed a little crack in the top of the dash board vent. I was upset that my dash vent had a crack in it. I kept an eye on it, and as days went by it kept cracking more and more. After two weeks went and I noticed that the vent broke all the way off, and after a short time the corner dash on the passenger side has cracked as well. I always keep a window shade up when I park my truck and I try to park in the shade. I have never had a truck or car with a cracked dash before. I think Dodge should recall the vehicles that have cracked dashes. I have a 1992 Jeep Wrangler and the dash is prefect.
2008Jan 02
Ram 1500 SLE 4.7L
- Automatic transmission
- 126,000 miles
Noticed a crack the entire length of dash from windshield to instrument panel in middle of dash. Thought that was strange because I think it may have cracked all at one time.
A few weeks later I was wiping the dash with damp cloth and ran over defrost vent in
the dash when it begin to break out into small pieces as though it were very brittle.
I couldn't understand why the dash could be so brittle after only a few years.
I started researching after the same problem was featured on the local news
hear in Jackson from a complaint by a local resident.
I agree that this is a common problem with the Dodge Trucks and need to be replaced
by Dodge.
I'm with Lillian from TX, I will contact my Attorney Generals office here in Mississippi and
maybe if enough people complain to the right source Dodge will be made to correct this defect at no cost to the owner. I feel this is only fair....
2008Apr 02
Ram 1500 SLT 4.7V8
- Automatic transmission
- 64,000 miles
I have the same cracks that everyone else is describing. Definitely a material defect. I have never had a car or truck dash crack this bad this fast. 64000 miles and everything else is in good shape.
2008Mar 16
Ram 1500 SEL 5.9L
- Automatic transmission
- 65,000 miles
Dodge needs to fix this problem. Dash is cracking in 5 places on both pieces. Always kept clean and covered from sun. Just started cracking one day and continued. Where can I call to talk to someone and maybe get relief?
2007Nov 30
Ram 1500 Ram 1500 4.7L V8
- Automatic transmission
- 50,200 miles
With the number of complaints about this issue Dodge should man up and fix the problem. It is obviously a defect in workmanship.
2005Jan 02
Ram 1500 SLT 4.7L
- Automatic transmission
- 28,000 miles
I was gently cleaning my dash one day when I suddenly heard a cracking noise come from the center of the dashboard near a vent. I could see it was cracked but figured it was my fault somehow. A while later a second crack appeared in the same area of the dashboard, the second one coming from the other side of the same vent as the first one. They are visible and make my nice truck look like a cheap piece of crap. The material used for the dash is obviously sub-standard and brittle, as I have a 1988 Honda Accord with NO cracks in the dash.
2008May 12
Ram 1500 SLT 4.7L
- Automatic transmission
- 36,000 miles
I called 1-800-992-1997, Chrysler customer service. They will replace the front and rear dash for a $200 co-pay. It is there f-up and we have to pay for it. Anyway, the parts have to be manufactured and I have been waiting two months with no end in sight. I have no idea the damn problem with Dodge with getting parts. If my truck was in an accident I would be rental car for God knows how long.
2006Dec 28
Ram 1500 SLE 4.7L
- Automatic transmission
- 55,000 miles
Nice truck, piece of crap dash. Dodge needs to own up to this & replace.NOW
2008Jan 01
Ram 1500 SLT 5.9L V8
- Automatic transmission
- 70,000 miles
I bought this BAD ASS Dodge truck over a Ford f-150 ... 1 month after i made my first payment i found one little crack in the dash about 3 inches long and now 1 year later i have 9 cracks in the dash, the largest one is about 10 inches long with a 1/2 inch gap. I bought an extended warranty for 3 years and 30,000 miles bumper to bumper and it's not covered !! WHAT A F#@$$%# RIP OFF !!!! DODGE !!!! RECALL THIS B.S.
2004Aug 06
Ram 1500 SLT 4.7L V8
- Automatic transmission
- 35,000 miles
This truck was way too new with way too low mileage to of had this major of a cracked dash problem. If it had been a Ford, they would have at least acknowledged the problem and tried some sort of compensation. All I get from Dodge is "They'll contact you if they see it's necessary." Yeah, right. I'm not waiting for that call to go on vacation.
2007Oct 30
Ram 1500 SLT 5.9L
- Automatic transmission
- 55,000 miles
I also have 4 large cracks in my dash, also have one in the instrument panel. It would be nice if they re-called this.
1920Apr 21
Ram 1500 4.7L
- Automatic transmission
- 100,000 miles
I didn't realize that cracking dashboards was such a problem with Dodge, until I got in my truck this morning and saw the huge crack! I was sure there must be a recall...unfortunately no. After finding this site and several others with rants about the problem, I realize that it is an issue that needs to be addressed.
2007Apr 02
Ram 1500 V8
- Automatic transmission
- 56,000 miles
I contacted Dodge/Chrysler about my problem and they promised to help me get it fixed. The agreement is that they will pay 700. and I will pay 200. to the Frank Parra Dealership where I purchased the truck. My husband and I have been waiting on the dashboard parts(both front and back) to come in from the manufacturer for almost two months now. I have been told that no dealership in the US has the part it will have to be made. However, when I last checked with the dealership,(the service mgr.informed me that the part has not been manufactured since the truck was first made, and whenever they make the part, one will be sent; however, it is not high on Dodge's priority list.
My husband and I have purchased over thirty vehicles in our lifetimes, and we have never seen such mess as this. Further, I think we all should copy the comments about this problem to the Attorney General in our specific state, because I was told by Dodge/Chrysler headquarters that they were not aware of such problem that anyone else has had. That seems to be incorrect on someone's part. Perhaps the dealerships are not reporting the issues.
In order to report this, and let's do, by all means. Please contact the Attorney General's office of your specific state. If you know of anyone else having such problems, please have them add their issue to this site as well. Something definitely needs to be done in order for Dodge to get these parts to the dealerships so we may get our vehicles fixed, and I definitely want mine fixed, and I want them to pay for it since I am not the only one having this problem as I was initially told.
2007Feb 01
Ram 1500 SLT 4.7L V8
- Automatic transmission
- 68,000 miles
Have been a Mopar fanatic since I was 16 and the dash in my 2002 Ram was replaced at 68000 miles and now at 108000 i have 3 new cracks in the vented front portion which was not replaced originally. Dodge has chosen some very cheap plastic for there dashes and will not stand behind them. I have a 68 roadrunner and Chrysler is definitely not building there vehicles like they use to......
2007Mar 01
Ram 1500 5.9L V8
- Automatic transmission
- 65,000 miles
They should have recalled a long time ago. I have read the complaints from other people, I thought I was alone with this problem. I paid lots of money to have a top of the line vehicle and this happened - no wonder the Asian market is taking over with better products.
2008Mar 17
Ram 1500 SLT 5.8L
- Automatic transmission
- 74,000 miles
Totally sucks.
Hoped into the truck and saw two large cracks across the dashboard. Both are on the right passenger side. One is on the back portion of the dashboard nearest the windshield and the second is on the front portion of the windshield.
We have taken very good care of our truck and there is no reason for this to be happening. And, due to the other number of complaints that I have seen - it is obviously a design flaw and should be covered by Dodge.
2008Mar 14
Ram 1500 4x4 V8
- Automatic transmission
- 84,270 miles
I just brought my truck in to have the fuel injection repaired, I am on extended warranty now, but they said it wasn't covered. But that is not the real problem, they cracked my dashboard when they repaired it Friday and didn't even tell me anything. I called and told them I am bringing it in for them to look at and replace it tomorrow. I was told that they would have to evaluate the circumstances. But this happened last year when they replaced the blower motor and sensor and put a small crack on the most forward dashboard and they did not do
anything to repair it, saying that it was sun damage. That is not true, I baby and take excellent care of my vehicles. I am so disappointed with Dodge and now I will not buy future vehicles from them........ I will go back to Ford products
2007Sep 15
Ram 1500 SLT 4.7L
- Automatic transmission
- 62,000 miles
I cannot believe the poor quality of the dashboard material. Approximately six months ago I noticed a small crack start in my right front dashboard. I now have 6 significant cracks all the way from the windshield to the interior side of the dashboard. My dash is practically falling apart. In reading all the complaints of the same problem, I find it hard to believe that Dodge does not consider this a "design flaw" and that they do not act on this problem to maintain a customer base.
So much for Dodge loyalty. My next truck will be a Toyota.
2007May 08
(reported on)Ram 1500 SLT Sport V8
- Automatic transmission
- 69,733 miles
I contacted my local Dodge dealer to check for recalls. I was told there were no recalls and Dodge didn't believe this to be a significant problem. I could have it fixed for $250 plus labor. I don't think we should have to pay for something that is obviously a major problem. Dodge should stand behind their products. Our vehicles are well taken care of. Routine maintenance is performed at each recommended interval. I own 2 Dodge vehicles but this will be the last. We actually went Ford shopping last night!
2007Feb 15
Ram 1500 Silver 5.9L V8
- Automatic transmission
- 50,000 miles
Dash is cracked in three places . Would never take to dodge dealer in hanford, Ca they screw up more than they have repaired.
Took my truck in to have the mirrors retrofitted due to recall because the mirrors could fall off while driving . Approximately one month after repairs was made the mirrors fell off anyhow . Took my truck back a second time to repair again . after repairs was complete the panel that controls the windows and door locks was broken due to repairs to mirrors. Waited about a month to get replacement control panels from dodge.about this time the seat lever that lets the seat back broke. I complained about that a month later i was told the part was in after the truck was in the shop all day i was told the part was order about two weak went by i was called and told my part was in.I made another appt. Again the part was wrong. On the fifth attempt to fix the seat they installed a motor that controls the seat that moves back and forth .There was nothing wrong with that part.Due to dodge taking the seat out every time I was there they tore a hole in the carpet. At this point i was wanting to drop kick something If you know what i mean . So i Asked the service manager to please not damage anything else . the carpet was replaced but in doing so when I left the dealership the airbag light was on. "Cause" you guest it there stupidity
2008Feb 21
Ram 1500 5.9L V8
- Automatic transmission
- 50,000 miles
Same as everyone else . GOT CRACKS
rear diff. at 30,000 went out
side mirrors fell off after retrofit was made.
small vac.line under truck dry rotted
Seat lever failed.
paint oxidized at three years old
biggest complaint stupidity of hanford dealership
they have broken more than they have fixed
2007May 16
Ram 1500 SLT 4.7L V8
- Automatic transmission
- 57,000 miles
At first it started with a single crack in the middle of the dashboard. Now, it is disintegrating - cracks everywhere and chunks completely separated from the dash falling onto my foot while driving. I bought the truck when it was 1 year old. It now has 63,000 miles on it and looks worse than any 6 year old vehicle that I have ever driven. The brand should own up to this manufacturing defect. Toyota here I come..or Ford F-150
2008Feb 01
Ram 1500 Quad V8
- Automatic transmission
- 68,000 miles
I have a Ram 1500 Quad cab and at the beginning of Feb. I noticed a 4-5 inch crack on the passengers side from the windshield in. After reading all these complaints I believe Dodge should do something. I have friends who own 98-2001 Dodge Rams that have huge cracks in their dashboards. What is Dodge doing to remedy this?
2008Feb 16
Ram 1500 Quad Cab 4.7L V8
- Automatic transmission
- 82,522 miles
I recently purchased a 2002 Dodge Ram 1500 Quad Cab and the dealer took off some of the purchase price due to cracks in the dash. I wish I would have seen this sight first. So, I did file a complaint (#10218404) with the NHTSA on the issue. I suggest all of you do the same as an Airbag issue and they will see the pattern and possible order a recall.
2007May 09
Ram 1500 LX
- Automatic transmission
- 50,000 miles
The dash cracking on the Dodge trucks appears to be a major problem. I believe a recall would be the only thing that would satisfy your customers.
2007Sep 01
Ram 1500 SLT 4.7L
- Automatic transmission
- 60,000 miles
I am not surprised I am the only one. I have seen other 2002 ram owners at the gas stations and they have the same problem. The &^%)ing dashboard keeps cracking. I also two cracks in the main dashboard above the instrument cluster and the passenger side. The front piece is about $150 and the main piece is about $450. I have not had any real mechanical problem with the truck except normal wear and tear. But this tears it. Like others I have never used any products on it but a damp cloth to remove dust and dirt but the cracks keep coming. Every vent and speaker grill on the front dash has one or more cracks coming from them.
2007Feb 06
Ram 1500 4.7L V8
- Automatic transmission
- 65,000 miles
Dashboard is not a piece of crap as other people have stated. It is several pieces of crap, that is after the dash cracked into several dagger like pieces. I have done nothing to cause this (armorall, banging on the dash, etc.) EFF Dodge. I will never buy another dodge again.
2007Nov 22
Ram 1500 SLT 5.9L V8
- Automatic transmission
- 63,000 miles
I JUST WANTED TO ADD TO THE COMPLAINTS I SEE ABOUT THE DODGE RAM
1500 DASH BOARD CRACKING. ALONG THE TOP OF THE DASHBOARD, ON THE PIECE CLOSEST TO THE WINDSHIELD THERE ARE ABOUT 4 CRACKS. ALSO WHERE THE LITTLE SPEAKERS ARE IN THE DASH, THOSE ARE ALSO
BREAKING. I PAID A PRETTY GOOD AMOUNT OF MONEY FOR THIS TRUCK
ONLY TO SEE THE DAMN DASH CRACK. I HATE LOOKING AT THAT, IT MAKES THE TRUCK LOOK UGLY.
2006Nov 25
Ram 1500 XLT 4.7L V8
- Automatic transmission
- 58,790 miles
Of all the problems I think I could have dealt with, a damn bunch of cracks in my dashboard certainly wasn't one of them. As a matter of fact, I'm being kind by calling them cracks, they're more like 'splits'. Now I've heard all the excuses for Dodge not being responsible for the dash board issues. And every single one doesn't pertain to me. I never used Armourall or anything thing that would conceivably weaken the plastic used. The most, I used a damp cloth, considering that it's plastic to begin with, I didn't see the need to waste money on special interior cleaners. And being that this level of trim has the airbag on the passenger side, I'm scared to even think about what might happen if it were to go off by accident and pieces of the dashboard fly into my passenger's face.
But that's not all. It seems to me that every other plastic component in my truck is not snapping apart. air vents, reflectors, you name it. If it's plastic, it's coming apart now. If there's anything that needs to be done, Dodge should put out a recall to fix this problem. For many of us owners, this is our only means of transportation. Having told the dealership about this issue, I was told it would cost around $1000 to fix it. Hell, with that kind of money, I can take it to a fabrication shop and have them to make me one out of carbon fiber for the same amount and never see this problem again.
2006May 12
Ram 1500 SLT 4.7L
- Automatic transmission
- 61,000 miles
Well i bought the truck used in 2006 of april. It's a regular cab slt sharp looking truck but about a month after buying it a huge crack running down the right center appeared. A week later rolls by another crack and both cracks go across the dash. I have read on one site that a test was done on someone's dash also i believe 2003 model ram 1500. For christs sake Chrysler still cannot make good interior. I also refuse to buy a ford or gm now. I liked the room in it for a reg cab . Also my fiance she has an 02 with the same damn problem we both had to buy dash covers. Just the other day i took it in for a recall and mentioned it to the tech. He replied really let me look then shrugged it off. I hate Chrysler s attitude and they have turned out to be a crappy co. I see no Mercedes Benz quality. My second one and never another.They ride like crap and only thing going for them is 2002-2005 body style now they are fugly. Oh hell they are junk!Screw you Chrysler i say class action lawsuit to these jackasses.
2008Jan 11
Ram 1500 4.7L V8
- Manual transmission
- 104,000 miles
Back to my dashboard cracks. Some people might think the dashes are caused by the sun or heat build up in the vehicle during summer months. I DISAGREE with these assumptions. REASON 1: The cracks in the dash appear to early, normally within two years of purchase (IF NEW). REASON 2: My truck is kept in the garage at home and I park it indoors at work most of the time. The pricing to replace the dashboard is over 1000 dollars. It seems to be more of a manufacture problem. Maybe the plastic that is used to make the dash doesn't form correctly causing it to stress and crack under normal working pressure.
2007May 09
Ram 1500 XLT 4.7L
- Automatic transmission
- 56,743 miles
DODGE RAM 1500 DASH IS A PIECE OF CRAP,CHEAP PLASTIC,BUT VERY GOOD TRUCK.I FOUND THIS WEB SITE www.coverlaymfg.com FOR ALL DASH FOR ALL MAKES AND MODELS.IT CHEAPER THAN THE DEALERS. IT COST ME ABOUT $240
2004Dec 01
Ram 1500 `4.7L
- Automatic transmission
- 67,000 miles
Called dodge they said vehicle out of warranty cant help you
2005Jun 15
Ram 1500 3.9L V6
- Automatic transmission
- 24,000 miles
The dashboard started to crack 2 weeks after the 36 month warranty expired (only 24,000 miles and I am the original owner). The dealer said it wouldn't be covered and parts would cost about $350. Since then, the dash has continued to crack, and now, it's really a mess. I've only had one other issue with the truck since I bought it and that was a defective taillight component. The truck has been great except for the one minor defect and the continuing problem with the dash. This was my first Dodge and it will be my last. Either the engineering of the dash or the dash material itself (or both) were defective and should have been acknowledged and corrected by the manufacturer.
2005Jul 13
Ram 1500 SLT 4.7L
- Automatic transmission
- 57,300 miles
At first, noticed hair line crack around one of the defrost vents, then another,
then another until they made their way up to dash covering instrument panel. Then
cracking across glove box. You can push (lightly) on the crack and look inside!! This
has to be bad for the passenger side air bag if deployment is needed. The service department (same place I purchased truck) said they would work with me on price
but there was no "RECALL" on this. Truck has 93700 miles on it now and other than
burns alot of fuel and the dash looks like crap, I like my truck. Many friends have gave compliments on looks but when they see the inside and notice the dash they just
tell me.. "That's what you get for buying a Dodge". This is my first Dodge purchase
and would like to keep truck for long haul, but if I have to shuck $1400.00 to replace
a dash, might as well put that $ down on a new truck.....other than Dodge.
2004Jan 01
Ram 1500 4.8L
- Automatic transmission
- 40,000 miles
You cannot imagine the size and number of cracks that are in my dashboard - unless you're a fellow Dodge Ram owner. They must have purchased the cheapest, non-UV-safe plastic they could find. I'm afraid for the components that are inside the dash (i.e., air bags, hvac, countless wires, etc.), as my dash is literally turning to gravel. The dealer quoted me around $1,700 to have the dash replaced, but why, I'm afraid a replacement would crack after the 12-month warranty, and then I'd be in the same boat. I'm really disappointed in my purchase, and therefore, I'll never buy another Chrysler product. Additionally, I think I've been successful in convincing family, friends and colleagues to stay away. Shame on you Chrysler/Jeep/Dodge - you suck donkey dong.
2007Aug 03
(reported on)Ram 1500 Silver
- Automatic transmission
- 90,000 miles
next few months the entire dashboard has cracked from the window to the steering column. There is a 2" difference from one point to the other. This truck is garaged and care is taken to keep it in good condition. The air vent has fallen down because of the cracked dash. I have never seen a dashboard crack like this for such a new car. The dealership gives me the run around and says it is not their problem. Dodge needs to fix this problem or something should be done so they don't make defect trucks. This is why every one tells me to buy a foreign car. Let me know if any one is able to get Dodge to honor what they sell.my dash started with a small spider crack and over the monts
2007Oct 18
Ram 1500 SLT 5.9L V8
- Automatic transmission
- 60,000 miles
I have a Two Toned 2002 Dodge Ram, Flame Red and Silver, I get a lot of compliments about this truck. It is a head turner, and then when you see the cracks in the dash you really turn your head. It has two cracks from the windshield to the glove box. Went into work and no cracks came out from work and there was the first one, next day the second one came in. I have heard this complaint from many people. I work at a heavy equipment manufacturer and talk to customers everyday, you would not believe how many have had this problem. Like many have said before, nice looking truck, UGLY DASH!
2006Dec 27
Ram 1500 4.7L V8
- Manual transmission
- 84,000 miles
CRACKS IN THE DASHBOARD. WHAT THE........I take pretty good care of my truck. So imagine my surprise when I jumped in the driver seat and there are three cracks running down the dashboard. It baffles me how the cracks just appeared and seem to be getting worse. They started close to the window and are working there way to the TAILGATE. I can't even fathom replacing the dashboard, but it's such an eye sore. What did DODGE do, buy the cheapest grade of plastic they could find when they manufactured the dashes. If a product fails, shouldn't the manufacturer be responsible for replacing it?
2007Nov 26
Ram 1500 4.7L V8
- Automatic transmission
- 50,000 miles
i just sold my ford two weeks ago and i was looking for something bigger... people told me that the best domestic truck was the dodge...(i like it ) so i decided to play for the other team and got the dodge. After a week, the dash started cracking, don't know how. but after reading all these comments, i totally agree: the truck is beautiful but the DASH SUCKS and so the dealers...
2007Sep 19
Ram 1500 SLT 4.7L V8
- Automatic transmission
- 104,000 miles
One day while detailing my truck, I noticed a small crack in the dash near the defrost vent. It just kept getting bigger and bigger, then I noticed another. My dash is now broken completely through in two places all the way from the windshield to the instrument panel.
2007Oct 30
Ram 1500 SLY 4.7L
- Automatic transmission
- 95,000 miles
I was washing my truck before taking my brother in-law to the airport. When it came to detailing the inside I found a damn huge crack in the dash. It was right above the glove box and went all the way to the window and even cracked the plastic trim piece in front of the window. I looked at it more and found spider cracks near the vent next to the door. i went to the dealer. About crapped a brick, $540 dollars for the dash, oh yeah it was on back order. Then another $800 dollars or so for labor. WHAT THE HELL. I thought Dodge trucks were the best but dame. I think that we ALL need to email DODGE the corporate HQ every day to get this fixed.
Oh yeah when I was talking to the service guy it was not covered under my warranty then he asked if I used Armor-All. I was like yes, He said well that was the problem because it weakens the dash. Who the hell has ever heard of that. Every detail shop I know uses it on all the cars from high end to low end. If this is a problem with Dodge then I might as well have bought a Ford or Chevy!!
2007Nov 09
(reported on)Ram 1500 SLT 4.7L V8
- Automatic transmission
- 58,000 miles
I have a very clean truck, I have it detailed at least once a month. About two months ago I started noticing tis small crack, a day or two later the crack had gotten much bigger and there was another crack. Now I have two large cracks on my dashboard and they are on the passenger side running from the windshield toward the glove box, It will cost almost $1100.00 to replace this. I have read many complaints about Dodge's cracked dashboards. Other than the cracks in my dash my Dodge has been GREAT, however I am NOT happy with these CRACKS!!!
2007Oct 29
(reported on)Ram 1500 SLT 4.7L
- Automatic transmission
- 58,000 miles
My Dodge dash is completely shattered, it�s stressing me out seeing it every morning when stepping into the car, the car in its total is in supreme condition except the dash, I�m afraid that the dame thing will fall apart one of this day, I wanted to put one of those carpet bud it dust really fix the problem, I�m proud of my RAM, until I step inside.
2007Oct 26
(reported on)Ram 1500 LX 4.7L V8
- Automatic transmission
- 62,000 miles
My truck is a 10 out 10, washed every weekend, never pulled a trailer and only light hauling. I have 2 major cracks one in front of the steering wheel and one in front of the passenger seat, they are getting worse by the day! The one in front of the steering wheel will be a gaping hole shortly! Went to the dealer, quoted me $1485 just for the new dashboard and no labor included.....this is BS....this is the ONLY problem I have had with this truck!
2007Oct 25
(reported on)Ram 1500 SLT 5.7L
- Automatic transmission
- 71,000 miles
I just noticed these 2 cracks today. They are on the passenger side running from the windshield toward the glove box. This is quite obviously a defective part.
2007Oct 24
(reported on)Ram 1500 SLT 5.9L
- Automatic transmission
- 75,000 miles
I HAVE LIKE 4 CRACKS IN DASH BOARD AND EVEN GOT A DASH BOARD COVER . AND MY TRUCK ALWAYS SIT IN THE SHADE, I HAVE AN OLDER VEH, AND DON'T HAVE ANY CRACKS. THEY SHOULD MAKE A RECALL. WE SHOULD DO EVERYTHING IT TAKES FOR THIS MATTER.
2007Oct 14
(reported on)Ram 1500 SLT 5.9L
- Automatic transmission
- 60,000 miles
Cracks started showing up at numerous places along the Dash at about 60,000 miles. Now there are large pieces breaking off that you can stick your fist through. While I was having some warranty work done at the Dealer I asked If they were going to make this situation with the Dash right. I was immediately informed that it was not covered under my extended warranty and that it would cost me around $1,400.00 to fix! It seems to me that when you pay as much as we do for these overpriced Trucks they should at least take care of defective parts at no cost to us. This is the second Dodge truck that I have purchased new and the second problem that the Dealer wont own up to. I do believe this is my last Dodge.
2007Oct 06
(reported on)Ram 1500 LX 4.7L V8
- Automatic transmission
- 27,800 miles
Dash started cracking fom windshield to the radio. No help at the dealership, except to tell me there was a huge backorder for the parts since so many people have this problem. Wrote chrysler to see if they will help. Was told I have to get an assesment from dealership at my expense and tey would let me know from there. Will keep you notified on what they say.
2007Sep 18
(reported on)Ram 1500 5.9L
- Automatic transmission
- 75,000 miles
It started as a small crack in the dash which escalated to the width of the dash. I put a dash mat over it so I didn't have to look at it every day. I called my local dealer and of course they were of no help. I've since met many people with the same problem. This is my second Dodge Ram but it will be my last.
2007Sep 30
(reported on)Ram 1500 4.7L
- Automatic transmission
- 54,400 miles
This is a vehicle that has been kept covered or inside and yet the dash has cracked from the windshield to the radio all within one week. This involves two separate pieces of dash and the crack is almost a direct line across the two pieces. Dodge needs to address this problem. My truck has been kept like new... now it looks like an old work truck!
2007Sep 10
(reported on)Ram 1500 V8
- Manual transmission
- 25,000 miles
My dash board started cracking about two years ago and is now turning into rubble. I was very proud of my truck, which is rarely driven (35,000 miles). I am now trying to find a replacement dash board. Dodge needs to stand by their product and replace it. The working class are who buys their trucks and it won't be long till the word gets around. I thought I was the only one with this problem, there are a whole lot of people out there getting yanked as well.
2007Aug 15
(reported on)Ram 1500 Sport 4.7L
- Automatic transmission
- 80,000 miles
I have a crack the size of the grand canyon to an ant in my dash and other ones are developing. I think I have a total of 3 now. It's pretty ugly. I have heard other dodge owners say this is a common trait in the Rams. Ridiculous!! I don't get it!! I guess you can buy one of those cloth liners that go over your dash but I have a two tone sport and I like the way it looks (less the cracks) Ugh!!!
2007Jun 23
(reported on)Ram 1500 4.7L V8
- Automatic transmission
- 40,000 miles
Started to the right side, them came the middle, then came the driver's side. I invested my money in the truck, and want to keep it long time. I currently have 70,000 miles on it and it is an eyesore. I have seen and spoken to other Dodge Ram owners in the South Florida area. They all have the same problem. The dealer won't cover it, but it smells like a defect of major proportions. Anyone have advice, I need it!!!!!!!!!!!!
2007Jun 27
(reported on)Ram 1500 Sport 4.7L V8
- Automatic transmission
- 60,000 miles
Terrible cracking in dash that started after 2 years of ownership. Not covered under warranty. Approximately $1500 to replace. Although happy with truck overall, no excuse for such a crappy dash design/make.
2007Aug 02
(reported on)Ram 1500 SLT 4.7L
- Automatic transmission
- 60,000 miles
I had my truck parked at work and when I came out to go home on 8/1/07 I had 3 cracks in my dash. what the hell? There should be a recall. Doesn't this cause a problem with my air bag?This is a safety hazard !
2007Jul 28
(reported on)Ram 1500 SLT 4.7L V8
- Automatic transmission
- 44,000 miles
We use our Dodge RAM 1500 to pull our horse trailer and over the past few months the dashboard has developed several cracks and the defroster vent holes have disintegrated. Ar first it didn't bother me but now the entire dash is disintegrating. I will be seeing our dealer next week to see what they will do, but from what I see on the Web it may be a wasted trip. If Dodge doesn't step up they will loose my business and I will certainly share this will every one.
2007May 01
(reported on)Ram 1500 STL 318
- Automatic transmission
- 43,000 miles
I have about 6 large cracks in my dashboard. I have not been in any type of accident to cause this.
2007Apr 22
(reported on)Ram 1500 Quad Cab 5.9L V8
- Automatic transmission
- 70,500 miles
Cracked dash from windsheild to glove box. dash is so bad if Dodge don't fix it, the dash will be on floor.
2007Mar 03
(reported on)Ram 1500 LX 5.9L V8
- Automatic transmission
- 65,000 miles
Around 65,000 miles the dashboard started cracking from the windshield all the way to the front. There were 6 cracks within a 6 month period and the dealer said it was out of warranty. Dealer wanted 1200 bucks to repair- I TOLD THEM THAT I HAD PURCHASED MY LAST CHRYSLER PRODUCT. I don't believe they really cared. My truck has been well taken care of and this is obviously a manufacturing defect but they will do nothing about it. Screw Chrysler!
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A D V E R T I S E M E N T S
2006Dec 04
Ram 1500 4.7L V8
Dashboard has totally fallen apart. The right thing for dodge to do is replace the dash. Its a well documented issue now. The rest of the truck is fine, typical maintenance issues but the dashboard is really a bad deal and unfair that a truck that is 4 years old has a dashboard that essentially exploded.
Joe J.
Denver, CO, USA
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