Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


pretty bad
Typical Repair Cost:
Average Mileage:
81,159 miles
Total Complaints:
492 complaints

Most Common Solutions:

  1. enough complaints to dodge will get a recall-1-800-992-1997 (222 reports)
  2. replace dashboard (116 reports)
  3. not sure (93 reports)
  4. replace dash (15 reports)
  5. band together class action suit- imply fit/merchantability (13 reports)
  6. call 1-866-726-4636 (Dodge) & 1-888-327-4236 (NHTSA) (13 reports)
2003 Dodge Ram 1500 accessories - interior problems

accessories - interior problem

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2003 Dodge Ram 1500 Owner Comments (Page 13 of 25)

« Read the previous 20 complaints

problem #252

Aug 192010

Ram 1500 SLT V8

  • Automatic transmission
  • 70,000 miles


I could put up with the eye sore of many, many cracks; however, the problem is so severe now that entire pieces have fallen off and there gaping holes all over the dashboard...I have had to cover the problem with a cloth dashcover.

- , San Antonio, TX, USA

problem #251

Nov 132009

Ram 1500 V8

  • Automatic transmission
  • 66,000 miles

All the broken and falling to pieces, every signal piece! Dash board totally caved in. power windows panels toast you name it

- , Cedar Park, TX, USA

problem #250

Apr 082011

Ram 1500 SLT 4.7L

  • Automatic transmission
  • 86,542 miles

noticed in my 2003 dodge one day out of the blue the above my radio in the dash was a small crack now its a huge crack going all the way to the second half of the dash towards the windshield. on the driver side were the defrost vent is its cracked right there too. I called dodge and they told me they wont pay for it. Its an out of pocket expense for me. Cause its considered an every day wear and tear. Um If dodge wants to stay in business you'd think they'd listen and care about ALL the complaints there getting for their 2003 model. But NO lets band together and make them fix the worst year they ever built.

- , Bodfish, CA, USA

problem #249

Mar 102008

Ram 1500 SLT 4.7L

  • Automatic transmission
  • 68,000 miles


I noticed a small crack on the dash one day when I was cleaning my 2003 Dodge Ram 1500. As weeks and months went by, the crack got longer and longer. Then other cracks started appearing. Now, my entire dashboard is covered with cracks. There are pieces of sharp plastic sticking up. This is awful. I understand that there are many other people seeing this same issue and Dodge has not offered a recall to correct the issue. Shameful.

- , Moncks Corner, SC, USA

problem #248

Oct 072010

Ram 1500 SLT 4.7L V8

  • Automatic transmission
  • 95,000 miles

I wished there would be a recall for this. My dashboard looks like the San Andreas Fault lines, with cracks everywhere. I'm just waiting for a plastic piece to go airborne and hit me in my eye or something else...

- , Kenner, LA, USA

problem #247

May 112010

Ram 1500 SLT 5.7L Hemi

  • Automatic transmission
  • 120,000 miles

My 2003 dodge ram 1500 has a cracked dashboard. Its been progressively getting worse. It started off with one small crack, now its everywhere! I have always maintained my truck and cant believe this happened! The dash is so frail now I'm afraid to touch it because it might break even more. Even the handle that you use to pull yourself into the truck broke and I had to rig it for it to stay attached. Why hasn't dodge recalled the dashboard yet. It's ridiculous!!!

- , Jackson, GA, USA

problem #246

Oct 052011

Ram 1500 SLT 4.7L

  • Automatic transmission
  • 100,000 miles


Well, I think dodge should at least replace the dash with a better material that want crack, I have owned a 2000 and now a 2003 quad cab, I paid lots of money for, My quad cab is a nice truck, and if this is how dodge is serving there cusumers,and they want fix the problem, I will never own a dodge or Chrysler product again, come on dodge step up and fix the problem, and you will gain alot of respect and customers, thanks Mark Manis

Update from Jan 13, 2012: Well dodge fans found out that the dash in my truck is the second dash this truck has had since it was new, and now it has cracked, and its not gonna stop,its got bigger and more places now then when I first noticed it.When I bought the truck it had 100,000 on it, found out the owner purchased the dash just to sell the truck, well I bought it. HEY DODGE GIVE ME A NEW DASH THAT WANT CRACK, I WILL EVEN PUT IT IN MY SELF,dont want to put you guys out. this is freaking pittyful.

- , Church Hill, TN, USA

problem #245

Mar 012008

Ram 1500 SLT

  • Automatic transmission
  • 55,000 miles

Started out with small crack just above the passenger air vent. Now there are cracks at the defroster vents, and several other areas. There is one crack that is now started to lift.

- , Huntsville, AL, USA

problem #244

Jan 012010

Ram 1500 4.7L

  • Automatic transmission
  • 75,000 miles

Called Dodge...Gave me a case number...will pay 25% of total cost for replacement. This is a total load of crap, since this problem is so now known to all Dodge truck owners! The cost out of my pocket will be around a $1000.00!!! C'mon Dodge owners, lets organize and get something done about this!

- , Jacksonville, NC, USA

problem #243

Apr 192008

Ram 1500 SLT 5.9L V8

  • Automatic transmission
  • 83,527 miles

Why would somebody buy another vehicle from Dodge that costs anywhere from $20,000 to $60,000 if any part that was not a normal wear part would crack and fall apart after 5 years? RIght after I just got done paying my 2003 Dodge Ram 4x4 Truck off, and noticed the dash had 2 cracks up by defrost vents. Fast forward 3 years and I now have over 12 cracks and am waiting any day for the dash to cave in. I owned a 1994 Dodge Ram and sold it to buy my 2003 Dodge Ram and I had ZERO cracks, infact I had NO interior issues. I am a big Dodge fan but I am getting to the point that Chevy, GMC, and I would hate to say this Ford will be my next buy unless Dodge takes care of a soon to be safety hazard with plastic shrapnel that could fly at my passengers and/or myself if I would ever get into an accident. Dodge needs to fix this issue, and needs to find better plastic when they do fix this issue.

- , Carlsbad, CA, USA

problem #242

Jul 012010

Ram 1500 SLT 5.7L

  • Automatic transmission
  • 68,000 miles


I first noticed the cracks in my dash during the summer of 2010. Now a year later there are 5 cracks across the dash and one of the vent covers has completely crumbled and fell down into the defrost duct. I have three friends who also drive Dodge PU's between 2000 & 2003 models. They have the same problem with the dash cracks.

- , Sallisaw, OK, USA

problem #241

May 132011

Ram 1500 SLT 4.7L V8

  • Automatic transmission
  • 132,335 miles

click to see larger images

cracked dashboard cracked dashboard cracked dashboard

The dash in my 2003 Dodge Ram has cracked in two (2) places. Now My dash looks really bad. I talked to the parts manager at a Dodge Dealership about my problem and he told that they all crack ! also, that Dodge has no plans to take care of this problem.

I feel sure that with all the cracked Dodge dashes out there, this is a case of product defect....Don't you think? It's too bad that Dodge donsn't stand behind their products.

- , Savannah, GA, USA

problem #240

Jun 012005

Ram 1500 SLT 4.8L V8

  • Automatic transmission
  • 34,000 miles

I pamper my 2003 dodge ram 1500 and consistently use a sunshade to protect the interior and in only 3 years the dash cracked. Pretty pathetic that Dodge has not yet issued a recall for this safety related matter. I bought my truck because i loved the look of the RAM but embarrassed to drive it now because of the entire dash being cracked. Now i have chunks of plastic in my A/C vents that are stuck and i cant even touch it because it breaks even more. Paid way to much money for this poor quality product. I was considering buying another dodge but not anymore if this is the type of quality and service they will put out.

- , Lemoore, CA, USA

problem #239

Jun 012007

Ram 1500 SLT 4.8L V8

  • Automatic transmission
  • 34,500 miles

Cracked dashboard just like everybody else. How pathetic that Dodge has not yet fixed this matter with its customers.

- , Lemoore, CA, USA

problem #238

Jan 012010

Ram 1500

  • Automatic transmission
  • 50,000 miles

Everyone I know with a Dodge Ram 1500 has a cracked dash and the cracks seem to be in the same places. a friend of mine has a 2003 Dodge ram 1500 and the dash is cracked in the same areas. Dodge needs to recall and fix.

- , Fort Worth, TX, USA

problem #237

Aug 072010

Ram 1500 SLT

  • Automatic transmission
  • 98,000 miles

Last year the smaller section of the two piece dashboard on my Ram1500 cracked so bad it broke in half. I had to buy a new one and replace it and now having to deal with the larger section cracking and looking so bad. It's really about time something get done about this.

- , Killeen, TX, USA

problem #236

Oct 312011

Ram 1500 SLT

  • Automatic transmission
  • 106,000 miles

After finding the huge crack and going to the dealer only to be told there was nothing they could do about it and it happens, like it's a normal everyday thing, I don't think so! I think things like this should be taken care of by the company, after all we as consumers buy and expect well made dependable vehicles.

- , Killeen, TX, USA

problem #235

Jun 262007

Ram 1500 Sport 5.7L V8

  • Automatic transmission
  • 38,000 miles

Dodge has been my prefered choice for almost 30 years (Bought new in 1988,1993,1996,1998,2003) Its time to buy a new truck but I may have to buy a Ford this time as the local Dodge dealer not only wouldn't fix the problem (Cracked Dashboard) when it happened they now say the truck is in poor condition when it only has 72000 miles and the only thing on the truck that is not perfect is a defective dashboard.

- , Spartanburg, SC, USA

problem #234

Mar 072011

Ram 1500 SLT 5.7L

  • Automatic transmission
  • 120,000 miles

Cracked dash , looks like somebody slammed their fist on it for a solid hour! it is a shame that dodge doesn't see that whoever mixed that 2002 or 2003 plastic missed something.

Dodge should fix.

- , Koloa, Hi, USA

problem #233

May 212011

Ram 1500 SLT 5.7L

  • Automatic transmission
  • 100,000 miles

Dodge needs to fix this problem and send out a recall earlier years do not have this problem and majority of later years do not either. Apparently Dodge knows about this problem and is not doing anything about it.

- , Olney, TX, USA

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