pretty bad
Typical Repair Cost:
Average Mileage:
81,039 miles
Total Complaints:
503 complaints

Most Common Solutions:

  1. enough complaints to dodge will get a recall-1-800-992-1997 (224 reports)
  2. replace dashboard (121 reports)
  3. not sure (97 reports)
  4. replace dash (15 reports)
  5. band together class action suit- imply fit/merchantability (13 reports)
  6. call 1-866-726-4636 (Dodge) & 1-888-327-4236 (NHTSA) (13 reports)
2003 Dodge Ram 1500 accessories - interior problems

accessories - interior problem

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2003 Dodge Ram 1500 Owner Comments (Page 13 of 26)

« Read the previous 20 complaints

problem #263

Jun 302008

Ram 1500 Hemi

  • Automatic transmission
  • 60,000 miles


click to see larger images

cracked dashboard

Called Dodge. They said get estimate- estimate sent to dodge- dodge approved repair- dealer said I had to pay for it- call dodge again - Yes I pay and AFTER repair is confirmed complete, dodge reimburses me. I asked for a written agreement, confirmation, written promise, SOME kind of proof. Dodge says they are prohibited from doing that.

Summary: The dealer does not trust dodge to pay and tells me to pay. Dodge will not back up verbal promise, so I don't trust Dodge either. Walks like a duck, quacks like a duck. I would rather sue Dodge. Find a lawyer who needs $$, go on TV, advertise for a class action suit and make Dodge fix ALL the trucks. These trucks were sold in subtropical & tropical climates and implied warrented for service in these climates. In fact the plastic used for the interior was incapable of resisting UV degradation and extreme heat and should never have been sold for use in these climates. Ford does not have this problem with their plastic, so we know the plastic formula is a can do.

All along Dodge reps refused to let me speak with higher ups. I pointed out how irate the big wigs will be when they learn the underlings allowed this to escalate to a nationwide lawsuit & that I was going to name underling names. They must be hiring mentally challenged phone bank reps, as the reps could not connect the dots to realize their actions would result in their termination once a suit is filed.

- , Ruskin, FL, USA

problem #262

Sep 222011

Ram 1500

  • Automatic transmission
  • 53,954 miles

When I got into my truck today I noticed a large crack on my dash. The crack ran the length from windshield to back of dash. This is the same spot every one else is complaining about just to the left side of glove box. I'd take very good care of my truck there was no reason for this to happen. Dodge should take care of this problem. I have own many vehicles that were new and never had the dash crack on me. I thought dodge made a good truck but now I am not so sure. With all the complaints from this ,dodge should replace free of charge. This has to be a safety issue why doesn't dodge knowledge this. I gave dodge a try but now I think I will have to go back to ford, Chevy

- , Baltimore, MD, USA

problem #261

May 012007

Ram 1500

  • Automatic transmission
  • 68,000 miles

You pay a pretty penny for reliable transportation and the interior falls apart before you can get it paid off. And, the cracked dashboard looks terrible, also looks dangerous.

- , Kemp, TX, USA

problem #260

Sep 152011

Ram 1500 5.7L Hemi

  • Automatic transmission
  • 35,000 miles


I have owned a Ford truck a Chevy truck and this is my first dodge. I love it and take very good care of it. Look at the mileage. I put a windshield screen in the windshield whenever I am NOT driving. Why in HELL would my cheap ass dash crack. I have baby'ed my truck and my dash has cracked? What the heck. I am a vet as was my Father (WWll, Japan). Should I be buying a truck from Japan? Americans SHOULD be able to build a Truck at least as good as the Germans. What the heck? I am very unhappy and doubt if I will buy another one.

- , Savannah, Grorgia, USA

problem #259

Nov 232011

Ram 1500 XLT V6

  • Manual transmission
  • 109,000 miles

I have an awful crack on my dashboard!!! Randomly happened. I take very good car of my car and it sucks that this happened!!! >:O

I don't think it's right that Dodge will not own up to situation. They should do something about this!!!

- , Charlotte, NC, US

problem #258

Oct 012010

Ram 1500 Laramie Hemi

  • Automatic transmission
  • 70,000 miles

What a joke-major cracks starting in the dash of my $35K vehicle! Always been garaged, detailed, kept out of direct sunlight, etc! It is a hazard since the plastic will cut you like a knife. In the past 2 months I have two HUGE cracks on dash. One at drivers side from base of window to top of steering wheel and one on passenger side that looks like it will soon make its way down the whole front.

- , Cape Coral, FL, US

problem #257

Sep 162011

Ram 1500 Quad 4.7L V8

  • Manual transmission
  • 46,000 miles


Dash just started cracking out of the blue, First truck that I had this happen to me. So far this truck has not been dependable with issue like this.

- , Scott AFB, IL, USA

problem #256

Jul 092011

Ram 1500 Laramie 3.5L V8

  • Automatic transmission
  • 89,129 miles

My dashboard has now split in three different locations. When I took my truck to the dealership, I was told that I needed to replace the entire dashboard because they didn't make a replacement for my truck anymore. The cost estimate to replace the entire dash was over $1800.00 and the dealership told me that nothing was covered by Dodge.

- , Sugar Hill, GA, USA

problem #255

Apr 092011

Ram 1500 Laramie 5.7L

  • Automatic transmission
  • 155,000 miles

I love my Dodge truck for performance, but the dash cracking it has really sucks. I've never owned a vehicle where the dash has cracked in at least 8 places. Truck is normally not parked in sun and dash has not been hit.

- , Adairsville, GA, US

problem #254

Nov 012010

Ram 1500 LX 3.2L

  • Automatic transmission
  • 60,000 miles

The dash started cracking and now if you barely touch it, it falls to pieces.

- , Deltona, FL, USA

problem #253

Nov 272011

Ram 1500 SLT 4.7L

  • Automatic transmission
  • 58,250 miles


At first I thought it was a piece of lint or string sitting up against my front window. But when i tried to wipe it away I then figured out that the string was actually a 1.5 inch long crack. A week later while talking to a church member whom has a Ram (04 or 05). He mentioned his dash is all cracked up. I then decided to make an appointment at the Mark Dodge dealer here in Mobile Alabama. While waiting I went online and did a google search for any known dash board cracks in dodge Rams and found hundreds. It is unbelievable that dodge knows it has problems with the dash boards and is able to drag its feet before making a recall.

I will come back and update this complaint after my visit to the dealer.


Mobile, AL

- , Mobile, AL, USA

problem #252

Aug 192010

Ram 1500 SLT V8

  • Automatic transmission
  • 70,000 miles

I could put up with the eye sore of many, many cracks; however, the problem is so severe now that entire pieces have fallen off and there gaping holes all over the dashboard...I have had to cover the problem with a cloth dashcover.

- , San Antonio, TX, US

problem #251

Nov 132009

Ram 1500 V8

  • Automatic transmission
  • 66,000 miles

All the broken and falling to pieces, every signal piece! Dash board totally caved in. power windows panels toast you name it

- , Cedar Park, TX, US

problem #250

Apr 082011

Ram 1500 SLT 4.7L

  • Automatic transmission
  • 86,542 miles

noticed in my 2003 dodge one day out of the blue the above my radio in the dash was a small crack now its a huge crack going all the way to the second half of the dash towards the windshield. on the driver side were the defrost vent is its cracked right there too. I called dodge and they told me they wont pay for it. Its an out of pocket expense for me. Cause its considered an every day wear and tear. Um If dodge wants to stay in business you'd think they'd listen and care about ALL the complaints there getting for their 2003 model. But NO lets band together and make them fix the worst year they ever built.

- , Bodfish, CA, USA

problem #249

Mar 102008

Ram 1500 SLT 4.7L

  • Automatic transmission
  • 68,000 miles

I noticed a small crack on the dash one day when I was cleaning my 2003 Dodge Ram 1500. As weeks and months went by, the crack got longer and longer. Then other cracks started appearing. Now, my entire dashboard is covered with cracks. There are pieces of sharp plastic sticking up. This is awful. I understand that there are many other people seeing this same issue and Dodge has not offered a recall to correct the issue. Shameful.

- , Moncks Corner, SC, USA

problem #248

Oct 072010

Ram 1500 SLT 4.7L V8

  • Automatic transmission
  • 95,000 miles

I wished there would be a recall for this. My dashboard looks like the San Andreas Fault lines, with cracks everywhere. I'm just waiting for a plastic piece to go airborne and hit me in my eye or something else...

- , Kenner, LA, USA

problem #247

May 112010

Ram 1500 SLT 5.7L Hemi

  • Automatic transmission
  • 120,000 miles

My 2003 dodge ram 1500 has a cracked dashboard. Its been progressively getting worse. It started off with one small crack, now its everywhere! I have always maintained my truck and cant believe this happened! The dash is so frail now I'm afraid to touch it because it might break even more. Even the handle that you use to pull yourself into the truck broke and I had to rig it for it to stay attached. Why hasn't dodge recalled the dashboard yet. It's ridiculous!!!

- , Jackson, GA, USA

problem #246

Oct 052011

Ram 1500 SLT 4.7L

  • Automatic transmission
  • 100,000 miles

Well, I think dodge should at least replace the dash with a better material that want crack, I have owned a 2000 and now a 2003 quad cab, I paid lots of money for, My quad cab is a nice truck, and if this is how dodge is serving there cusumers,and they want fix the problem, I will never own a dodge or Chrysler product again, come on dodge step up and fix the problem, and you will gain alot of respect and customers, thanks Mark Manis

Update from Jan 13, 2012: Well dodge fans found out that the dash in my truck is the second dash this truck has had since it was new, and now it has cracked, and its not gonna stop,its got bigger and more places now then when I first noticed it.When I bought the truck it had 100,000 on it, found out the owner purchased the dash just to sell the truck, well I bought it. HEY DODGE GIVE ME A NEW DASH THAT WANT CRACK, I WILL EVEN PUT IT IN MY SELF,dont want to put you guys out. this is freaking pittyful.

- , Church Hill, TN, USA

problem #245

Mar 012008

Ram 1500 SLT

  • Automatic transmission
  • 55,000 miles

Started out with small crack just above the passenger air vent. Now there are cracks at the defroster vents, and several other areas. There is one crack that is now started to lift.

- , Huntsville, AL, US

problem #244

Jan 012010

Ram 1500 4.7L

  • Automatic transmission
  • 75,000 miles

Called Dodge...Gave me a case number...will pay 25% of total cost for replacement. This is a total load of crap, since this problem is so now known to all Dodge truck owners! The cost out of my pocket will be around a $1000.00!!! C'mon Dodge owners, lets organize and get something done about this!

- , Jacksonville, NC, USA

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