Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

7.9

pretty bad
Typical Repair Cost:
$861.00
Average Mileage:
80,985 miles
Total Complaints:
497 complaints

Most Common Solutions:

  1. enough complaints to dodge will get a recall-1-800-992-1997 (223 reports)
  2. replace dashboard (117 reports)
  3. not sure (96 reports)
  4. replace dash (15 reports)
  5. band together class action suit- imply fit/merchantability (13 reports)
  6. call 1-866-726-4636 (Dodge) & 1-888-327-4236 (NHTSA) (13 reports)
2003 Dodge Ram 1500 accessories - interior problems

accessories - interior problem

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2003 Dodge Ram 1500 Owner Comments (Page 18 of 25)

« Read the previous 20 complaints

problem #157

Aug 062010

Ram 1500 SLT 4.7L

  • Automatic transmission
  • 82,000 miles

A D V E R T I S E M E N T S

2 days after I purchaced this truck,I went out to get in the glovebox and noticed the dash was cracked from the glovebox all the way to the smaller cover along the windshieald..About 2 days later ,the other dash cover along the windshield cracked.What's up with that?? Is the air bag still going to work? Is it safe?

- , Marion, OH, USA

problem #156

Sep 102010

Ram 1500 5.7L V8

  • Automatic transmission
  • 65,000 miles

Same as the rest.... recently noticed a crack on the top of the passenger side left of the corner of the airbag... will try and pic later.

There has to be a problem some where thats alot of people with the same issue to be a coincedence...will call dealer and local rep on Monday 20th 2010. 2003 Dodge Ram 1500 Quad Cab 4x4 5.7 Hemi about 65000 miles....

- , Council Bluffs, IA, USA

problem #155

Jul 012006

Ram 1500 SLT 5.7L

  • Automatic transmission
  • 35,000 miles

I have the exact same problem as everyone else who spent their hard earned money on a 2003 Dodge Ram. My dash is falling apart. First crack started in 2006 just above the top left corner of the glove box and spread all the way back to the defrost vent. The second one is just to the right of center line of the instrument panel. That one started at the defrost vent and has now spread to the front of the dashboard almost completely splitting the dashboard in half. a piece has broken off of the defrost side of the crack so now there's a hole almost big enough to put your hand through in the dashboard. WHY ISN"T DODGE RECALLING THESE TRUCKS AND FIXING THIS CRAP?????

- , Virginia Beach, VA, USA

problem #154

Jul 152010

Ram 1500

  • Automatic transmission
  • 92,000 miles

A D V E R T I S E M E N T S

This our third Ram. In July a small crack started on the dash. In the past month two more have shown up and are growing larger as we speak. Dodge dealer pretty much "to bad so sad". We weren't planning on buying another truck. We take good care of our vehicles. It's upsetting because everything else in the truck looks great.I am going to call the dodge # that is on this sight, hope everyone else does too.

- , Daytona Beach, FL, USA

problem #153

Sep 012008

Ram 1500 SLT 5.7L

  • Automatic transmission
  • 67,000 miles

I have never had a vehicle with dash problems..until now. I own a Chrysler minivan of the same year as my Ram 1500 (2003) with no dash problems what so ever. Why is it that the Dodge does? Same company? If the Dodge trucks are made in a different plant using the same materials then it has to be a manufacture issue which should be covered under some kind of recall. I am looking into spending a lot of hard earned American money to replace the dash or just live with it falling to pieces. Come on Dodge....stand by your products.

- , Harvest, AL, USA

problem #152

Feb 012006

Ram 1500 ST 4.7L

  • Automatic transmission
  • 50,000 miles

Never a problem with this truck... exept for this. wtf... and it's so bad.

- , Ontario, CA, USA

problem #151

Aug 252010

Ram 1500 3.7L V6

  • Manual transmission
  • 110,000 miles

A D V E R T I S E M E N T S

I think its a shame so many people have had this problem and Dodge wont fix it. Last Dodge I will ever own

- , Harrogate, TN, USA

problem #150

Oct 012007

Ram 1500 4.6L

  • Automatic transmission
  • 55,000 miles

My truck looks new!!! I take very good care of it,, it has only 84000 mile and the dash is falling to peices. I cold dodge and they said they will pay but i will have to pay a $500 deductable. Crazy, this is a recall problem. I have a 89 mustang that sits in the sunn 24 7 and has no dash problems. I use to like dodge, not sure now. My next truck will not be a dodge!!

- , Sebastian, FL, USA

problem #149

Sep 072010

Ram 1500 5.7L

  • Automatic transmission
  • 61,000 miles

u know i just bought this truck and it was great until my dash cracked and then i found this website I cant believe that dodge isnt helping out in this situation

- , Fredericksburg, VA, USA

problem #148

Jul 012008

Ram 1500 4.7L

  • Automatic transmission
  • 97,000 miles

Dash cracked in about 3 different places. Truck in great condition, only issue about the truck is the dash

- , Little Rock, AR, USA

problem #147

Mar 092010

Ram 1500 XLT 4.7L V8

  • Automatic transmission
  • 83,000 miles

A D V E R T I S E M E N T S

ONE DAY I WAS DRIVING MY TRUCK HIT A BUMP,NOT VERY BIG BUMP. WELL, MY DASH CAVED IN RIGHT IN THE CENTER,BY THE WINDSHIELD. NOW IT'S CRACKING FROM THE ENDS. SO NOW THANKS TO DODGE AND THERE CRAPPY PLASTIC I NEED A NEW DASH. WHICH IS NOT CHEAP.ONCE AGAIN THIS PROBLEM ISN'T ONLY HAPPENING TO ME,BUT OTHER PEOPLE ALL OVER THE COUNTRY. THANKS DODGE FOR THE CRAPPY WORKMENSHIP .

- , San Antonio, TX, USA

problem #146

Aug 272010

Ram 1500 4.7L V8

  • Automatic transmission
  • 100,000 miles

My truck produced a crack in the dash recently. It is a huge eyesore, and the first thing passengers see when they get in. I take very good care of my truck and detail it often. This crack appeared one day almost instantly. I have seen many reports similar to this on the web. Can anyone say "recall"?

- , Bay City, TX, USA

problem #145

Jul 222008

Ram 1500 SLT 4x4 V8

  • Automatic transmission
  • 40,000 miles

click to see larger images

cracked dashboard cracked dashboard cracked dashboard cracked dashboard cracked dashboard cracked dashboard

Dodge Ram 1500 dashboard is defective. Dodge knows it and will not recall the problem. I research the after market dashboard and it comes from Dodge and is also defective and cost about $800.00. I paid more than $30,000 for this truck new and with in a few years it looks like I don't take care of it. This is the 4th dodge I have owned and will not buy another until they fix this problem.

I take great care when I clean the dash board because I'm affraid of cutting myself!

- , Mesa, AZ, USA

problem #144

May 312010

Ram 1500 SLT 5.7L V8

  • Automatic transmission
  • 119,000 miles

Not much to say that hasn't been said but I will not buy another dodge!!

- , Ball Ground, GA, USA

problem #143

Sep 012010

Ram 1500 Laramie 5.7L

  • Automatic transmission
  • 105,635 miles

every dodge truck i have had since 1994 has had this dash issue. each time i buy a new truck, the lying bastards tell me the problem has been corrected. i have had enough and want a new dash, one that won't crack.

- , Garland, TX, USA

problem #142

May 032010

Ram 1500

  • Automatic transmission
  • 90,255 miles

I keep a very neat and clean vehicle, have purchased many Dodges in my life time. I've never had a problem before, they have always beed good reliable vehicles. This has really upset me and I want to know what Dodge is going to do about it. It seems as if it is a material problem involving other people. So Dodge should do something about it.

- , New Iberia, LA, USA

problem #141

Apr 012008

Ram 1500 6 cyl

  • Automatic transmission
  • 65,000 miles

I love my truck but I will not buy another one if they are not willing to help repair the problem.

- , Jesup, GA, USA

problem #140

May 122006

Ram 1500 SLT 5.7L

  • Automatic transmission
  • 30,000 miles

When I first found cracked dash, I called the dealership. I sent pix of problem but never heard back. The original crack was on top of the dash just to the left of the glove box. The crack is easily noticed (a real eyesore). Recently I have found another newer crack in the dash just above the instrument panel. I have never purchased a vehicle brand new and had issues with any of my dashes. I never put Armor ALL or any other oils on my dash.

- , Deatsville, AL, USA

problem #139

Jul 052006

Ram 1500 1500 4DR 5.7hemi

  • Automatic transmission
  • 85,000 miles

noticed dash cracked about july 2006 ,replaced it order new from dealer I paid 500.00 and 3 years later cracked again ,dealer told me not to be using armoral, i told them i don't even used armorall,they said I must be putting something on it,just don't want to help,they said too much heat exposure, i told them i've seen about a dozen trucks like mine and the dash is cracked on the same spot there has to be a problem with the plastic ,they said they can sell me another one if I want to, so I told them to kiss my ass,i was thinking about to remove it flip it over sand it and put some fiber glass filler on that area and painted,haven't tried it yeah but may be when I get time ,lots of screws to remove

- , Houston, TX, USA

problem #138

Dec 122008

Ram 1500 SLT

  • Automatic transmission
  • 65,000 miles

It's been a long time coming. the crack started approx. 2008 and slowly got worse -now the dash is completely broken up with cracks and holes all over. At first thought that it was relative to living in south florida and cracks where minimal - as the cracks got worse I realized that the problem was with the dash itself and many friends where expereincing same with there trucks or friends of friends and then found out about the news story about it being a defect and dodge was repairing it depending on location for free or small cost. Took the truck in and dodge took pics and gave case number - then offered to pay half of the cost to replace- I do not believe this to be sufficients cince this is recognized as a defect and is related to accidents caused by the cracking of the dash resulting in -electrical and lighting problems. I believe the dash should be replaced at no cost to consumer since none of the fault is in natural wear and tear or vehicle maintenance- simply bad product design.

- , Boca Raton, FL, USA

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