Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


pretty bad
Typical Repair Cost:
Average Mileage:
102,718 miles
Total Complaints:
123 complaints

Most Common Solutions:

  1. replace dashboard (50 reports)
  2. recall on dash would help (31 reports)
  3. not sure (29 reports)
  4. file class action to mandate dodge to replace safety hazard (6 reports)
  5. install pre formed plastic dash (3 reports)
  6. replace dash with quality material (3 reports)
2001 Dodge Ram 2500 accessories - interior problems

accessories - interior problem

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2001 Dodge Ram 2500 Owner Comments (Page 3 of 7)

« Read the previous 20 complaints

problem #83

Mar 022010

Ram 2500 SLT Diesel

  • Automatic transmission
  • 130,000 miles


severly cracked and pieces falling thru to floor. So with very little effort removed the pieces and took a couple of weeks to glue it back together and re-install it. was thinking of a cover but decided not to do that for now.

- , Tucson, AZ, USA

problem #82

Jan 012003

Ram 2500 4.6L

  • Automatic transmission
  • 95,000 miles

DODGE = JUNK; They do not stand behind their product, even when they know they used inferior materials which has caused big problems for a huge number of Dodge owners. My dash started to crack at about two years old. By about 4 years, the plastic began coming apart and falling down inside the instrument panel. At this time, the dash is about 60% gone, and the remainder is badly cracked. I called the local dealer and they refused to give me any assistance, other than to replace their crappy dash with another crappy dash at the tune of about $2,000.00. DODGE SUCKS !!

- , Rockmart, GA, USA

problem #81

Apr 062010

Ram 2500 Sport Cummins

  • Automatic transmission
  • 75,000 miles

The dash on my Dodge truck is cracked in at least 6 different places. Unfortunately, these are not surface cracks. The dash is cracked all the way through. I am afraid the whole dash will collapse, or that pieces may be launched creating a hazard.

- , Hudson, WI, USA

problem #80

Jun 112010

Ram 2500 SLT 5.9L V6

  • Manual transmission
  • 184,600 miles


I have, as a previously satisfied customer of Dodge, sold many of these trucks by influence and word of mouth, however, I now regret having done so. I have contacted my local dealer, several dealers within the state I live in, Dodge regional Customer Service, and Dodge national Customer Service. All refused to accept responsibility and all refused to repair or replace the dash. The regional CS rep actually said, "I'm sick of hearing about this like it's our problem!." I'm not prone to exaggeration and/or embellishment so you know this is a true statement. This is outrageous considering the number of truck owners who have reported the problem and the tremendous amount of negative publicity.

- , Montrose, CO, USA

problem #79

Dec 202010

Ram 2500 SLT

  • Automatic transmission
  • 186,000 miles

Dodge employee K.C. who would not give her name only the intials, and an employee number of KG364 (maybe not her true number as she was rude beyond belief in my opinion). She basically gave the standard run-a-round and said it was to be expected in a 2001 vehicle that the dash would crack/break up. I told her I had a even older ford with no dash issues and it was quality. She would not admit that anyone else had a dash issue with their dodge and would not say if they have ever replaced a defective dash in an out of warranty vehicle. She said dodge owners have to take the vehicle to a dodge dealership and pay to have it examined for dash cracks at the vehicle owner's expense. The dash cracks, falling apart are hazzardous in my professional opinion. They can cut occupants of the cab of the vehicle and critical wiring, also allowing condensation or other items to get into the critical wiring sections of the vehicle. It is a potential hazzard.

Dodge is worth avoiding. The ford I have is quality in the interior design even though it cost far less then the dodge that I have issues with and have owned since it was new. I informed dodge that I most likely will not buy another dodge product, and that includes any of the other company items they own (Chrysler).


- , Nonegiven, ME, USA

problem #78

Dec 012010

Ram 2500

  • Automatic transmission
  • 60,000 miles

I bought my Dodge Ram used a couple years back and I didn't even think about the single crack it had in the dash. Now the whole dash is falling apart. I had a 4"x5" piece collapse into the dash this week.

- , Novato, CA, USA

problem #77

Jan 012008

Ram 2500 Diesel

  • Manual transmission
  • 85,000 miles


My dashboard has completely disintegrated! Dodge has nothing to say about this?!?!???

- , Chandler, AZ, USA

problem #76

Jan 012005

Ram 2500 Cummins Diesel

  • Automatic transmission
  • 200,000 miles

4 Dodge Rams in the family between 2001 and 2003 all dashes have cracked!

- , Wylie, TX, USA

problem #75

Aug 162007

Ram 2500 Laramie Ltd

  • 83,567 miles

click to see larger images

crack in the dashboard crack in the dashboard crack in the dashboard

I had a 97 dodge ram 1500 that I had no problem with. What happened to the newer models? Is the dodge company using a cheaper grade plastic or what? I love my dodge,but I don't like my dash. My dash started cracking and it's turning into the energizer bunny. It just keeps going and going and doesn't want to stop. I have a 2001 dodge 2500 Laramie SLT 4x4. I've found complaints about the dashes on the 2000 model but from the looks of my truck, the 2001 model is just as bad. I have always taken care of my truck and I know that it's NOT from sun damage. Whatever the company has changed, they need to change back. The constant popping sound when i'm going down the road is highly nerve racking. They need to have a recall on the dashes and put some good once in, instead of the cheap grade.

- , Aberdeen, NC, USA

problem #74

Aug 012010

Ram 2500 6 cyl

  • Automatic transmission
  • 118,000 miles

dodge needs to address this issue about the dash boards cracking.

- , Berry, KY, USA

problem #73

Jun 152008

Ram 2500 2500 HD

  • Automatic transmission
  • 100,025 miles


dash completely broken up. called dodge at 1-800-no help. paint or clear coat is blistering too. do not buy a dodge

- , Bristow, OK, USA

problem #72

Oct 152010

Ram 2500

  • Automatic transmission
  • 122,000 miles

2001 Dodge Ram 2500 Dashboard cracked so bad that it finally caved in. The pieces that fell into the dash must have done some damage to the high/lo beam switch. I went to turn on the high beams and the headlights went out. I could have gotten into a really bad accident and caused a fatality to myself or to some other innocent family. Is this what it takes before Dodge has a recall on this very dangerous situation? WHAT WILL IT TAKE ???

- , Marion, CT, USA

problem #71

Nov 012008

Ram 2500 SLT 5.9L

  • Automatic transmission
  • 180,000 miles

I have had the pickup since new, I took really good care of it, but now the dash is falling apart and looks terrible, I am afraid that my son or someone else might cut themselfs on it

- , Brentwood, CA, USA

problem #70

Jan 012008

Ram 2500 Laramie Cummins

  • Automatic transmission
  • 90,000 miles

Started with one crack across the dash which has grown into a multitude of cracks all over the top of the dash. Now pieces are starting to fall into the wiring and everything under the dash.

- , Squamish, BC, Canada

problem #69

Jun 012010

Ram 2500

  • Manual transmission
  • 92,000 miles

To everyone that has a cracked dash in their Dodge Rams....we have a 2001 dodge ram 2500 and our dash is really is a danger not only touching it but if there was an accident this could shatter. I have contacted Dodge and filed a formal complaint. I am also filing a written all that have this problem: WE ALL NEED TO FILE BOTH OF THESE COMPLAINTS TO MAKE DODGE FIX THIS SITUATION!!!

For phone complaint: 1-800-423-6343

Written complaint: Chrysler Group LLC

PO Box 24-8004

Auburn Hills, MI 48321

Everyone contact them TODAY!!*

- , Clyde, OH, USA

problem #68

Nov 102009

Ram 2500 5.9L

  • Automatic transmission
  • 53,200 miles

Top of dash has cracks all over. Went to remove dash bezel with the proper tool it to broke up in to pieces.

- , Felton, PA, USA

problem #67

Jan 152004

Ram 2500 6 cyl

  • Automatic transmission
  • 90,000 miles

Like so many other Dodge truck owners, my dash has cracked and busted to the point that it is useless and now a safety hazard. This is my second Dodge truck...but it will be my last. Dodge is not taking any action to correct these problems so how can they expect customers to remain loyal to their product. Vote with your wallet and take your business elsewhere...I will, provided I can sell/trade my truck in its present condition.

Shame on you Dodge, you just lost another (previously) loyal fan!

- , Alturas, FL, USA

problem #66

May 012004

Ram 2500 SLT 5.9L

  • Automatic transmission
  • 269,000 miles

click to see larger images

crack in the dashboard crack in the dashboard crack in the dashboard crack in the dashboard

I've had this truck since it was new and overall it has been a great truck, however the dashboard has completely imploded. I beleive this is a significant safety issue as the pieces range in size from small to large and they are razor sharp in some places. I purchased a carpet dashcover and have basically ignored the issue, however I can no longer ignore this. There is practically nothing to support the carpet dash cover up!!

I was a GM truck owner before this and if it were not for the Cummins engine I never would have purchased this truck. Dodge needs to step up to the plate and fix this problem!!

- , Canyon Lake, TX, USA

problem #65

Aug 052010

Ram 2500 LS 5.9L Diesel

  • Automatic transmission
  • 137,000 miles

My Dash got so bad within the last 2 years that I cut my hand 3 times requiring medical attention from just cleaning my inside windshield.

I never checked into getting it fixed as I had other costly issues such as burned out injection pump (twice) that was under warranty that Chrysler (Daimler at that time) would not cover due to bad fuel pump....costing me meg-a-bucks. I ended up adding a idiot light sensor monitoring the fuel pressure. Plus I added two fuel in the gas tank and one external so it would not drop below 4 lbs pressure. A law suit class action is needed..........Yes !!

- , Davison, MI, USA

problem #64

Jul 122010

(reported on)

Ram 2500

  • Automatic transmission
  • 73,824 miles

This is the first auto I have ever owned that I have had this kind of problem and I have owned several autos and trucks This dash is totally falling apart and is getting dangerious. It is sharp and could make a very serious cuts.Big holes are appearing now where it is falling apart. This truck is practically like a new one except for the horrible DASH.....

- , Joplin, MO, USA

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