8.4

pretty bad
Typical Repair Cost:
$465.00
Average Mileage:
101,870 miles
Total Complaints:
126 complaints

Most Common Solutions:

  1. replace dashboard (51 reports)
  2. not sure (31 reports)
  3. recall on dash would help (31 reports)
  4. file class action to mandate dodge to replace safety hazard (6 reports)
  5. install pre formed plastic dash (3 reports)
  6. replace dash with quality material (3 reports)
2001 Dodge Ram 2500 accessories - interior problems

accessories - interior problem

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2001 Dodge Ram 2500 Owner Comments (Page 3 of 7)

« Read the previous 20 complaints

problem #86

Apr 012011

Ram 2500 SLT 5.9L Diesel

  • Manual transmission
  • 155,000 miles

A D V E R T I S E M E N T S

had one large crack in the dash; had to have the a/c evaporator coil replaced-now its really bad. i bought a98 1500 for my son and the dash has cracked in the middle-same as my `01. seems to be a common problem

- , Grove City, OH, USA

problem #85

Jun 262005

Ram 2500 Cummins

  • Automatic transmission
  • 45,630 miles

Thanks for the great problem for detailing. The dashboard has completely broke down. It looks like crap I cannot vacuum the bugs out of the dash board there are too many places to hide.

- , Batavia, OH, USA

problem #84

Feb 162011

Ram 2500 Quad Cab Diesel

  • Automatic transmission
  • 98,000 miles

My truck is called "Holy" because the dashboard is one big hole. I complained to the dealer, but there is no inexpensive fix. The service manager even told me it was a common problem. The replacement part is over $1400. My sister has a Dodge truck too, and she has the exact same problem. I was thinking that maybe I could buy one from the junk yard and replace it with that, however ever junk yard I called said their dashboards for my truck are all either cracked or broken.

- , Dodge, CA, USA

problem #83

Mar 022010

Ram 2500 SLT Diesel

  • Automatic transmission
  • 130,000 miles

A D V E R T I S E M E N T S

severly cracked and pieces falling thru to floor. So with very little effort removed the pieces and took a couple of weeks to glue it back together and re-install it. was thinking of a cover but decided not to do that for now.

- , Tucson, AZ, USA

problem #82

Jan 012003

Ram 2500 4.6L

  • Automatic transmission
  • 95,000 miles

DODGE = JUNK; They do not stand behind their product, even when they know they used inferior materials which has caused big problems for a huge number of Dodge owners. My dash started to crack at about two years old. By about 4 years, the plastic began coming apart and falling down inside the instrument panel. At this time, the dash is about 60% gone, and the remainder is badly cracked. I called the local dealer and they refused to give me any assistance, other than to replace their crappy dash with another crappy dash at the tune of about $2,000.00. DODGE SUCKS !!

- , Rockmart, GA, US

problem #81

Apr 062010

Ram 2500 Sport Cummins

  • Automatic transmission
  • 75,000 miles

The dash on my Dodge truck is cracked in at least 6 different places. Unfortunately, these are not surface cracks. The dash is cracked all the way through. I am afraid the whole dash will collapse, or that pieces may be launched creating a hazard.

- , Hudson, WI, USA

problem #80

Jun 112010

Ram 2500 SLT 5.9L V6

  • Manual transmission
  • 184,600 miles

A D V E R T I S E M E N T S

I have, as a previously satisfied customer of Dodge, sold many of these trucks by influence and word of mouth, however, I now regret having done so. I have contacted my local dealer, several dealers within the state I live in, Dodge regional Customer Service, and Dodge national Customer Service. All refused to accept responsibility and all refused to repair or replace the dash. The regional CS rep actually said, "I'm sick of hearing about this like it's our problem!." I'm not prone to exaggeration and/or embellishment so you know this is a true statement. This is outrageous considering the number of truck owners who have reported the problem and the tremendous amount of negative publicity.

- , Montrose, CO, USA

problem #79

Dec 202010

Ram 2500 SLT

  • Automatic transmission
  • 186,000 miles

Dodge employee K.C. who would not give her name only the intials, and an employee number of KG364 (maybe not her true number as she was rude beyond belief in my opinion). She basically gave the standard run-a-round and said it was to be expected in a 2001 vehicle that the dash would crack/break up. I told her I had a even older ford with no dash issues and it was quality. She would not admit that anyone else had a dash issue with their dodge and would not say if they have ever replaced a defective dash in an out of warranty vehicle. She said dodge owners have to take the vehicle to a dodge dealership and pay to have it examined for dash cracks at the vehicle owner's expense. The dash cracks, falling apart are hazzardous in my professional opinion. They can cut occupants of the cab of the vehicle and critical wiring, also allowing condensation or other items to get into the critical wiring sections of the vehicle. It is a potential hazzard.

Dodge is worth avoiding. The ford I have is quality in the interior design even though it cost far less then the dodge that I have issues with and have owned since it was new. I informed dodge that I most likely will not buy another dodge product, and that includes any of the other company items they own (Chrysler).

PLEASE DO NOT TRY TO DO BUSINESS WITH DODGE. STICK WITH FORD, A TRUE USA OWNED COMPANY, NOT A FOREIGN OWNED COMPANY LIKE DODGE ALLEGEDLY NOW IS.

- , Nonegiven, ME, USA

problem #78

Dec 012010

Ram 2500

  • Automatic transmission
  • 60,000 miles

I bought my Dodge Ram used a couple years back and I didn't even think about the single crack it had in the dash. Now the whole dash is falling apart. I had a 4"x5" piece collapse into the dash this week.

- , Novato, CA, USA

problem #77

Jan 012008

Ram 2500 Diesel

  • Manual transmission
  • 85,000 miles

My dashboard has completely disintegrated! Dodge has nothing to say about this?!?!???

- , Chandler, AZ, USA

problem #76

Jan 012005

Ram 2500 Cummins Diesel

  • Automatic transmission
  • 200,000 miles

A D V E R T I S E M E N T S

4 Dodge Rams in the family between 2001 and 2003 all dashes have cracked!

- , Wylie, TX, USA

problem #75

Aug 162007

Ram 2500 Laramie Ltd

  • 83,567 miles

click to see larger images

crack in the dashboard crack in the dashboard crack in the dashboard

I had a 97 dodge ram 1500 that I had no problem with. What happened to the newer models? Is the dodge company using a cheaper grade plastic or what? I love my dodge,but I don't like my dash. My dash started cracking and it's turning into the energizer bunny. It just keeps going and going and doesn't want to stop. I have a 2001 dodge 2500 Laramie SLT 4x4. I've found complaints about the dashes on the 2000 model but from the looks of my truck, the 2001 model is just as bad. I have always taken care of my truck and I know that it's NOT from sun damage. Whatever the company has changed, they need to change back. The constant popping sound when i'm going down the road is highly nerve racking. They need to have a recall on the dashes and put some good once in, instead of the cheap grade.

- , Aberdeen, NC, USA

problem #74

Aug 012010

Ram 2500 6 cyl

  • Automatic transmission
  • 118,000 miles

dodge needs to address this issue about the dash boards cracking.

- , Berry, KY, USA

problem #73

Jun 152008

Ram 2500 2500 HD

  • Automatic transmission
  • 100,025 miles

dash completely broken up. called dodge at 1-800-no help. paint or clear coat is blistering too. do not buy a dodge

- , Bristow, OK, USA

problem #72

Oct 152010

Ram 2500

  • Automatic transmission
  • 122,000 miles

2001 Dodge Ram 2500 Dashboard cracked so bad that it finally caved in. The pieces that fell into the dash must have done some damage to the high/lo beam switch. I went to turn on the high beams and the headlights went out. I could have gotten into a really bad accident and caused a fatality to myself or to some other innocent family. Is this what it takes before Dodge has a recall on this very dangerous situation? WHAT WILL IT TAKE ???

- , Marion, CT, USA

problem #71

Nov 012008

Ram 2500 SLT 5.9L

  • Automatic transmission
  • 180,000 miles

I have had the pickup since new, I took really good care of it, but now the dash is falling apart and looks terrible, I am afraid that my son or someone else might cut themselfs on it

- , Brentwood, CA, USA

problem #70

Jan 012008

Ram 2500 Laramie Cummins

  • Automatic transmission
  • 90,000 miles

Started with one crack across the dash which has grown into a multitude of cracks all over the top of the dash. Now pieces are starting to fall into the wiring and everything under the dash.

- , Squamish, BC, Canada

problem #69

Jun 012010

Ram 2500

  • Manual transmission
  • 92,000 miles

To everyone that has a cracked dash in their Dodge Rams....we have a 2001 dodge ram 2500 and our dash is really brittle...it is a danger not only touching it but if there was an accident this could shatter. I have contacted Dodge and filed a formal complaint. I am also filing a written complaint...to all that have this problem: WE ALL NEED TO FILE BOTH OF THESE COMPLAINTS TO MAKE DODGE FIX THIS SITUATION!!!

For phone complaint: 1-800-423-6343

Written complaint: Chrysler Group LLC

PO Box 24-8004

Auburn Hills, MI 48321

Everyone contact them TODAY!!*

- , Clyde, OH, US

problem #68

Nov 102009

Ram 2500 5.9L

  • Automatic transmission
  • 53,200 miles

Top of dash has cracks all over. Went to remove dash bezel with the proper tool it to broke up in to pieces.

- , Felton, PA, USA

problem #67

Jan 152004

Ram 2500 6 cyl

  • Automatic transmission
  • 90,000 miles

Like so many other Dodge truck owners, my dash has cracked and busted to the point that it is useless and now a safety hazard. This is my second Dodge truck...but it will be my last. Dodge is not taking any action to correct these problems so how can they expect customers to remain loyal to their product. Vote with your wallet and take your business elsewhere...I will, provided I can sell/trade my truck in its present condition.

Shame on you Dodge, you just lost another (previously) loyal fan!

- , Alturas, FL, USA

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