Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford C-Max Hybrid accessories - interior problems

accessories - interior problem

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2013 Ford C-Max Hybrid Owner Comments

problem #1

Jun 202013

C-Max Hybrid

  • 0 miles

A D V E R T I S E M E N T S

The owners manual, third printing does not match the am/fm/cd with sync configuration of my C-max. On numerous occasions I have contacted Ford about this issue but have been stonewalled. They have sent me a first printing manual which does not match the configuration of my car. I have spoken on the phone to the consumers desk numerous times and always received the statement, "we are sorry" I have asked this customer service desk to file a formal complaint, I have written letters to Ford and received no reply. I need help from your office requiring Ford to produce an owners manual that matches the configuration of my C-max. This is a safety hazard because while driving the lack of knowledge of how the voice operated system works. It is impossible to be safe if their are no operator instructions.

- Springfield, VA, USA

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