This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a 2002 Ford E150 van with a 5.4 Triton engine. The van has 98000 miles, and still has the original sparkplugs in it (mainly due to the fact that Ford doesn't recommend a change until 90K). While driving at approximately 20 mph, I heard a "pop", and suddenly the van begin to drive sluggish and very loud. I was able to return home, and discovered that the #3 sparkplug had ejected from the head, damaging the coil. At this point, it appears that a Ford dealership may need to repair the damage at a cost of $500. I can only imagine how this could have been different if this would have been freeway driving or I were a considerable way from home. I will never purchase a Ford product again because of this. Ford needs to make this right.
- New Berlin, WI, USA
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- New Berlin, WI, USA