This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am writing this email in prayers that I can receive some resolution to the ongoing issues with my 2012 Ford Fiesta. In 2019 I purchased this vehicle through a third party ford dealer in Massachusetts. I have been experiencing issues with the car shutting off since the beginning of purchase such as, slow acceleration and gear slippage. The dealership had my car examined by their service center and replaced spark plugs. Somehow the car passed inspection and was given back to me a couple of weeks later but the issue continued. Unfortunately I was past the 30 day warranty so the dealer would not honor lemon law and any further inspections/ repairs would be my responsibility. The car has had acceleration issues since then despite tuneups, oil changes, battery replacements. I have tried it all. No codes were popping up related to transmission. After relocating to Fort Myers May 2021 I began experiencing more frequent but brief issues with acceleration and stalling. The car was inspected at Ford for a door latch recall. My issues with transmission were reported for Ford but I was advised that I would need another appointment as this is a separate issue and would require a $200 diagnosis fee as well as possible repairs and labor fees. Due to limited income I was discouraged to book this appointment. At that time they were booked out 6 weeks for diagnostic. I researched the codes popping up and discovered a major lawsuit for these very same codes. Upon reaching out to Ford I was told the extended customer satisfaction had expired by 2 months, December 2021. I have tried multiple times to have them rectify the fact that their staff and corporate representatives never made me aware of their fee and repair waivers or settlements I was entitled to. I initially made my complaints to them about the car in September 2021 and was completely dismissed and deceived by their warranty. I was pretty much discouraged with enough time for their extended warranty to expire.
The vehicle is a 2012 Ford Fiesta, purchased on 3/4/2016 by 9/8/2016 I had to have the car repaired for transmission issues. As I was driving to work on the freeway on 9/30/21 I experienced warning lamps from the coolant system and the oil lamp (consistently stayed on since 7/08/21) I exited the freeway, and as soon as I did the vehicle shut off and the gear shifter froze not moving from park to drive or neutral nor would the car start. At this point, I was in the middle of workday traffic and had to get out of my car and put on my safety vest, and direct traffic around my vehicle to keep traffic from lining up right behind the car. Nonetheless I was fortunate that I was able to get off the freeway. I had the vehicle towed to an AAA mechanic who stated the ECM was "shot" and they could not get the vehicle into gear. This caused me to have difficulty getting a tow because the driver could not move the vehicle and a wheel lift had to be used instead of a flatbed tow truck. Multiple times the car was "repaired" at the dealership and since I have a parts warranty I then had the car towed again to the dealership. I found at this time the PCM computer was not communicating with the car allowing it to start. This dealership representative has been the one who worked on the vehicle in the past. At times they were able to reproduce problems or complaints I had regarding stuttering, jerking as if it were going to stall. On 8/7/20, the entire dashboard set of warning lights (engine, oil change reminder, engine oil pressure, power train reduced power) lit up as I was driving the vehicle stuttered jerked, and stalled in the middle of the street. Although I am not a mechanic, I believe the PCM, ECM, and TCM computers are related and cause the car to be unsafe. My fear is the car is a dangerous and unreliable vehicle and I have informed the dealer service representative that I do not wish to repair the vehicle at this time even if I could afford to do so.
The contact owns a 2012 Ford Fiesta. The contact stated while driving 50 mph and coming to a stop, she heard an abnormal sound and the vehicle started shuddering and inadvertently stalled. The "Transmission Failure" message appeared on the instrument panel along with several other unknown warning lights. The vehicle was towed to an independent mechanic who diagnosed that the transmission had failed, and the failure was related to NHTSA Campaign Number: 20V331000 (LATCHES/LOCKS/LINKAGES). The contact stated the failure reoccurred while driving and the vehicle was taken to the dealer who informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The approximate failure mileage was 105,000. Parts distribution disconnect.
I have owned this Fiesta almost two years buying it used. It has shuttering and bucking problems intermittently from a stop-to-go situation. More severe symptoms are approaching a stop sign and/or traffic light and applying the brakes and having the car continue to lurch forward and almost go thru an intersection - where I totally lost control of the car - and had to pull over more than once to shut the car off to stop it. I have spoken to Ford Corporate to please buy the car back from me and crush it so it doesn't wind up on the road again to injure someone. Ford will do nothing. Now, because of the lurching forward and erratic behavior, a Ford dealership did a diagnostic and said I need a new clutch which is the cause of the problem but I am not sure this is the case. Even though Ford admitted they designed a faulty transmission, they will not do a thing to help me out, saying the warranty expired on the clutch and to look down the road, that they may have a recall on it again some day to extend the warranty. I want your organization to know I believe these cars are an accident waiting to happen and should be taken off the road. It is very stressful for me to drive this vehicle knowing at any time I could lose control of it and cause an accident. As it is, because of my experience I now stop almost one and a half car lengths in back of a car when braking so it doesn't lurch forward and I rear end someone. I do not park in front of buildings for the same reason, if the car lurches forward I may go thru the building. I just want to be on the record with my observations of this vehicle.
- Waterford, NY, USA
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Om Sunday March 28,2021 my husband and I attended a auto auction. When the dealer brought out a 2012 Ford Fiesta. Before bidding started everything looked and sounded alright. We ended up paying $3200 for a vehicle that they failed to provide faulty problems. Car has a lien on it. After driving off the lot I came to a red light when it turned green the car started sputtering loosing fuel as well as acceleration. I than pulled into the a parking at the gas station to see what was going on. And to my knowledge it was the transmission making noise as well as slipping, spark plugs, oil change. I then drove back to the car but everyone was gone for the day. I tried calling the office the next day and left messages. No response what so ever. The girls are really unorganized and should treat others the same you would treat them. I am writing this letter to inform everyone I was sold a vehicle that shouldn't have been on the road. I was also told today 4/5/21 that on March 5th a lien was filled out and turned in. I'm requesting the amount I paid for this lemon law vehicle along with compensation for giving false information.
Transmission fails to operate properly it will not shift into gear and will not start the vehicle without manually shifting through the gears to start the vehicle while driving the computer display reads wait 5 min the transmission is is hot.
Car losing acceleration, going into neutral, slipping out of gear, 'while passing a car, vehicle's engine revved up too high and car was not responding while passing a car, almost had a head-on collision
This vehicle only has 80000 mi and has a engine code of P0606. The computer malfunction and stopped at the light and almost caused an accident. Something needs to be remedied about this
The contact owns a 2012 Ford Fiesta. The contact stated that while driving at various speeds, the vehicle stalled upon depressing the accelerator pedal. Additionally, while stopped and attempting to move off from the stopped position, the vehicle rolled backwards before the transmission engaged with the accelerator pedal depressed. The contact stated that there was a hesitation before the vehicle responded when the accelerator pedal was depressed. The contact stated that there were no warning lights illuminated. A dealer was not contacted. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 88,500.
I have an automatic 2012 Ford Fiesta, a model that is infamous for its transmission issues. I had the clutch and seal kits replaced at approx 72K miles on 10/5/2017 under technical service bulletin 14M01; immediately after this repair, the vehicle had to go back into the shop for a high idle and continued shuddering. Since then, I have continued to have problems with the vehicle studdering on takeoff, hesitating and then jumping when accelerating, and ultimately with the transmission slipping from drive to neutral. In mid-July 2019, while leaving my Suburban neighborhood and making a left turn onto the main road at approximately 20mph, my vehicle slipped from drive into neutral and I lost all power and was unable to brake effectively or speed the vehicle up effectively. Thankfully this happened early in the morning with no cross traffic and I was able to pull into a parking lot safely. The same incident happened again 7 months later in late-January 2020. I took the vehicle back to the Ford for an inspection on 2/7/2020 (which they charged me for). They stated that there was transmission fluid between the bell housing and the clutch assembly, seals, and shift forks needed to be replaced again, approximately 7K miles after the first replacement, but that I was out of warranty and the replacement would be about $2,500 out of pocket. They reprogrammed the transmission control module under 14M02 but stated that it probably would not fix the problem. Ford knows that these transmissions are an issue. There is no reason why a transmission should fail 16K miles after being replaced. I would like Ford to either buy my vehicle back or perform another clutch replacement at their expense.
Car will stop at times you have to let it sit for an hour, vibrates, sound like plastic moving around when car is on, hard to go up hill no acceleration, jerks. I was on a city street it stopped in traffic so I'm only able to go to the store I have to leave it at a friends home scared to drive it home as we live into different counties were you have to get on the highway not safe. I was actually looking up transmission cost when this appeared I was told by a mechanic that is the issue and it needs to be replaced.
The contact owns a 2012 Ford Fiesta. While driving at 45 mph, the vehicle stalled and the gear shifter failed to shift from neutral. All the instrument cluster warning lights were illuminated. The vehicle was towed to bill hood Ford (1500 N morrison blvd, hammond, la 70401 (985) 205-8157) but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 108,130.
While driving the engine will accelerate wildly, appearing to be in neutral. Car will then pop into gear. Took it in and they said it was a transmission module. They fixed it and less than a month later same thing happens. Took it back, it was same transmission module. Service tech at Ford said to get rid of it as it is going to continue to happen
A D V E R T I S E M E N T S
- Fort Myers , FL, USA