This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The back passenger back door had problems wouldn-??t close rt now can-??t open. In May it felt like it wasn-??t getting power, engine light said turn off car for 10 minutes, while stuck in traffic, so i had it towed to Upland Ford Dealers, they charged me $209.99 Just to look at it! Then after inspecting it they wanted almost $4,000. Which i can-??t afford. They said it was the Clutch Assembly part. The car also has some electrical problems like the car stopped showing the millage last was a round 101. The phone not connecting & the charger plug not working either
The contact owns a 2014 Ford Fiesta. The contact stated the vehicle was taken to the dealer for a transmission diagnostic test that was requested by the manufacturer; however, the contact felt that the dealer had not performed the diagnostic test because the dealer only identified general maintenance issues unrelated to the transmission. The contact was informed by the dealer that the lower dog bone mount was detaching from the engine torque restrictor. The contact also stated that the vehicle was making a rubbing noise and the RPM sensor continued to fluctuate while driving or slowing down during acceleration. Additionally, the contact stated that the vehicle rolled back while on an incline. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,465.
Engine light comes on was told there was a recall but never got any notice in the mail. Supposedly it the transmission module. But wasn-??t sure. Ford wanted me to pay to have a diagnostics test done on
The contact owns a 2014 Ford Fiesta. The contact stated while driving 20 MPH, the vehicle failed to properly accelerate. The contact stated that the vehicle was shaking abnormally. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the failure was due to a faulty clutch plate. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure and informed the contact that the vehicle was not under warranty. The failure mileage was approximately 130,000.
My car just died on me. No warning or anything. Took the dealership 2 and half weeks to fix my car. They came to the conclusion that it was my Trans harness cable. Cost $820 to fix.
My vehicle was serviced by elk grove ford service dept. only 250 miles ago and the vehicle is back in for more service. time before did the same thing said the problem was this and when they repaired they called and said this is now wrong, I keep asking why no answer. Now the vehicle had to be taken in and I believe because I have put in complaints before that they are f with me and messing with me I told them elk grove ford [XXX] that the engine light came on and the wrench light on the engine came on, they called me and told me around march 30th that it needed this and that, they came back now and said the power train control module is needed and they cant find any part for it I found a part the advisor said the parts person looked half a day I don't believe them as see that the pcm can maybe reset they have not said to me if they tried resetting the pcm and I would like the part number. I feel I am being set up for more charges as if they would have check the wrench lamp I would not have two charges, they keep repairing items that I believe did not need to be replacement as the plugs were working find. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
2014 Ford Fiesta ST engine failure due to known issue with engine block design. I had an extended warranty on the vehicle that was purchased with the vehicle from Key Chevrolet in Middletown. After experiencing a piston flutter, I took the vehicle to them under the warranty for repair, however, they could not locate the problem and recommended that I visit a Ford dealer. (9/2/22) Prior to the failure I attempted to have a recall repair performed with multiple ford dealerships throughout the state (Tasca, Monaco, Gengras, Dowling) and was told that they cannot currently get the parts to perform the repair. (Sep 2022) I contacted a recall rep after the failure and I was told it would be 4-6 weeks before a dealer could even look at it and that I could have a private mechanic (I chose to take it to Firestone in Middletown) repair and apply for reimbursement through the recall. I chose that route, however, after $1500 in work, Firestone said that the head was warped too badly & the piston walls were pitted and the engine couldn't be repaired, it needed to be replaced. After contacting both a rep at the Ford Recall center & the service department at Monaco Ford - I was told that towing the vehicle in a mid-repair state to the dealership was acceptable. Firestone did ask if they needed to put the engine back together, and I specifically called and asked, now this is the reason they are denying the claim. Ford has issued recalls for this issue, but refuses to correct the issue with my vehicle because it arrived in a mid-repair state - please see attached emails with executive customer service.
None of the recalls were ever done to my vehicle. Mailing problems didn-??t receive notification in mail. Door handle fell off and window handles coming off. Tag light glitching and in car press light doing the same. Crack plastic parts of car cracked years ago. Strange engine leak. Door panels coming off and panel around gear broke a year after I got the car. I sent complaint two years ago. I have not heard from anyone.
While driving the engine started to surge, misfire and then for no apparently reason the engine shut-off and would not restart. After about 15-20 minutes it fired back up and ran momentarily and then died again.had vehicle towed to dealership, but they claim they can not duplicate the same problem. Do not feel safe driving the car anymore, unless they can resolve this problem. A safety hazard and should be looked into further by the Ford Motor Co.
My vehicle, after less than 75K miles began to have overheating problems. I had various parts replaced until finally it was determined that the head gasket had blown on it. After researching forums and sites where other owners of the same vehicle or vehicles with the same type of engine, were experiencing issues much like mine. The engine head it made of aluminium and the engine block is made of cat iron. This fact coupled with high cylinder pressures and a naturally high engine operating temperature results in various parts failing to to excessive pressure and heating. Although Ford has acknowledged this issue by updating their replacement components, they have not addressed the safety or monetary impact of those who have had to repair a known problem in their engines.
The transmission on this Ford Fiesta was defective from the day it was built. Ford has been sued and must take care of the billions of customers who bought these vehicles. The engine is not equipt to handle this transmission and eventually blows the engine, before all that happens the transmission stalls, and leaves you on the side of the road. I have been treated horribly by the dealer who sold me the car. They know this is a lemon and yet they continued to sell this car. Look at the vargas vs Ford transmission case
A recall about the cooling system not working properly was issued for cars similar to this one but not specifically. I am now having this problem even though it isn't showing up on the active recall list for my vehicle. This is a danger to me and my family and I cant get it looked at because the recall isn't on this car. It is happening to it though and was reported on 2014 Ford Fiestas. Don't know why mine isn't listed. It overheats when I am idle but not in motion. When I come to a stop, in traffic or at a stoplight, the ac gets hot and the overheat light pops on. When im moving this goes away and the ac gets cold again. Worried this is because of defect not just normal wear and tear.
I've had this vehicle for 10 months. Lately I?ll be sitting at a stoplight or drive through and the light that says it's overheating comes on and if I don't turn it off it will shut off itself. The fluids are all full. Also, the transmission has been giving me trouble for a few months and it's getting worse. I'll press the gas slowly and the car jumps. I have 4 more years to pay on this car! I'm very disappointed on this car's performance
Engine failure while driving. Due to defective material or bad design of semi rigid coolant hose allowed system to boil out coolant slowly and damage engine by the time any temperature indication, and if gauge not noticed a right time, coolant boils out leaving the temp senor in air, that doesn't show as over temperature. Exactly as described in the following link from Ford's uk web, same engine and coolant system: Https://www.Ford.co.uk/owner/resources-and-support/faqs (scroll down to see the "ecoboost 1.0 engine issues) dealer determined entire engine must be replaced. Can only talk to Ford customer care who only take info and send on. Dealer says they can only do the same, Ford told dealer since I'm "not original owner" they won't do anything. Replacement part exactly the same design and material. Many have had this issue. This is a defective product and remedy should not be contingent on owner, it is the product that needs fixing regardless of who owns it.
There are issues with the ecoboost 1.0 motor and cooling system. Though not many were sold in the us, in the uk there are many and the issues are well known and "owned" by Ford uk. Https://www.Ford.co.uk/owner/resources-and-support/faqs and select the "1.0 ecoboost engine issue" tab... my engine suffered catastrophic failure due to cooling system failure, exactly as lined out on their web site in the issue tab. The material use to make the thin degas line becomes brittle when subjected to high heat, as cooling systems are wont to be, leading to coolant being boiled out. Their response was that since I'm not the original owner, purchased from a Ford dealer though, that they are not responsible for the failure that is owned up to on their uk site. Car towed to Ford dealer where it took approx 2-weeks to even get back with "water in motor, replace" quoted over $5K. Called Ford Inc. They say talk to dealer, dealer says they can't do anything, talk to Ford Inc. They did not redesign the part, they did not notify that it was an almost certain point of failure. This issue would have been so easy to side step. But hiding behind "not original owner" for a engineering defect that they admit to on the uk website smacks of "your are too small." Only sold a small number of these engines in the us but many many more in the uk. Suspect that changes the calculus of how they handle responsibility. This wasn't some random failure, they knew it was an issue, that there was a more than off chance that it would result in engine damage, and what owner number a car has shouldn't matter. Some notice and solution should have been offered.
I was driving my car home from work and my engine temperature light came on. The car lost all power and lost all coolant with no apparent leaks. We filled up the coolant twice and within minutes it had all disappeared.
A D V E R T I S E M E N T S
- Rancho Cucamonga, CA, USA