Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
10,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Ford Flex windows / windshield problems

windows / windshield problem

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2009 Ford Flex Owner Comments

problem #1

Jun 012009

Flex 6-cyl

  • 10,000 miles


This Ford model, and a few others, includes a layer of acoustic glass in the windshield. This material is a screen pattern displaying a definite brownish color cast. A fair estimate is a reduction of 15 percent in forward overall visibility. Plus changes in color definition and contrast, which from an extreme experience, can be described as a gray sky, a gray truck and gray pavement merging in morning distance to become a serious hazard at interstate speeds. It becomes a situation of total potential disaster in a fog or smog situation. All the above comments are based on personal experience. Color photographs are available to demonstrate color shift and loss of visibility. Neither Ford, nor carlite (maker of the windshield) offer a "no acoustic" glass replacement. Local automotive glass service reports a "no acoustic glass" replacement is in the pre-production phase. Local Ford dealer reports "no recall" on this serious problem. Ford Motor Company claims "not our windshield maker (carlite)." Your guidance will be appreciated.

- Mckinleyville, CA, USA

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