Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

3.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
43,955 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Flex electrical problems

electrical problem

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2013 Ford Flex Owner Comments (Page 1 of 5)

problem #94

Apr 012016

Flex

  • 80,000 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Ford Flex. While operating the vehicle, a warning indicator erroneously illuminated, which indicated both the rear driver and passenger side doors were unsecured. The interior lighting remained illuminated inside the vehicle. Upon inspection, is was also discovered that the battery cable line was corroded. The vehicle was taken to the dealer, but not repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000.

- Lake Elsinmore, CA, USA

problem #93

Nov 012016

Flex

  • miles
Both front door sensors indicate that the door is open when it is not, and this prevents the child safety locks from being engaged. The doors will not lock when the door sensor says that it is open. This happens with the car is in motion as well as when it is off. When it is off and this happens the alarm sounds.

- Wetumpka, AL, USA

problem #92

Nov 072016

Flex

  • miles
Driver door shows ajar when door is closed. Causes dinging noise when driving. And alarm to go off randomly when unattended. Makes driving at night dangerous because the interior lights stay on until vehicle has accelerated. Door will not lock correctly because of condition. This is a saftey issue

- Lone Jack, MO, USA

problem #91

Jun 012016

Flex

  • 58,000 miles

A D V E R T I S E M E N T S

Door latch assembly defective. Doors will not lock when engine is running. Results in constant dinging of door ajar alarm and dome lights on. Seat belts become unbuckled spontaneously in middle bench seat while in motion. Have had to replace two of them. Very dangerous situation for our kids.

- Shelby, NC, USA

problem #90

Sep 102016

Flex

  • 38,310 miles
Passenger door sensor shows that the door is open, even when door is securely closed. This causes safety issues as well as a drain on the battery and the inability to enable the theft alarm. This is not an isolated issue as my research has shown that many other owners have the same problem. This needs to be recalled and fixed by Ford.

- Valencia, CA, USA

problem #89

Oct 092016

Flex

  • 63,387 miles
Car reports that the driver door is ajar when closed. Apparently a common issue with several Ford models, some have been recalled. Dealer identified the issue and replaced the latch. This was not under warranty.

- Canton, MI, USA

problem #88

Oct 182016

Flex 6-cyl

  • 138,000 miles

A D V E R T I S E M E N T S

Recurring problem with the door switches. The switches fail, telling the car that a door is open, causing the dome lights to remain on while driving. This is a major safety concern at night as it is difficult to see with interior lights on. This also causes a constant drain on the battery when the car is parked as the sensor indicates the door is open, causing the lights to remain on.

- Toledo, IL, USA

problem #87

Jun 012016

Flex

  • 55,283 miles
Vehicle displays rear right passenger door is ajar. The door is actually closed. Does not matter if vehicle is stationary or in motion. Automatic door locks will not activate when in motion. Interior lights stay on until vehicle has been in motion for a little bit. Interior and exterior lights will come on randomly while vehicle is unattended, even when garaged.

- Fillmore, CA, USA

problem #86

Sep 202016

Flex

  • 95,000 miles
The driver door ajar message will come on while driving down the road which causes all the interior lights to come on as well. I have to pull over and open and shut the door several times and finally it recognizes the door is actually shut. This seems to be a common problem with this vehicle yet Ford will not do anything about it.

- Hartsville, TN, USA

problem #85

Mar 012015

Flex

  • 50,000 miles
The contact owns a 2013 Ford Flex. When the doors were closed, the door ajar warning indicator illuminated and the interior lighting illuminated continuously. The contact also stated that the doors did not lock and the alarm did not activate when prompted. The failures recurred continuously. The vehicle was not taken to a dealer or diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

- Detroit, MI, USA

problem #84

Jul 252016

Flex

  • 109,000 miles

A D V E R T I S E M E N T S

For over a month and a half now, when driving spontaneously the door ajar indicator lights up, the chimes alert, the interior lights stays on and all doors unlock, and if you try to lock them again while driving they will unlock 5 seconds later; you need to completely stop the car and don't drive in order to lock them, but the door ajar lights stay on even if the door is closed, so when you start driving again the car will unlock the doors and the warning beeps and lights will be with you all the time while you drive. Being a family car, this is a major issue having small kids seating in the back. Last year I contacted Ford customer care and they were supposed to take care of that and replace it, but instead they just cleaned the area and that's it, it fixed for a while, but the problem is repeating again. Now, because I'm out of warranty they want to charge $500 to get it fixed, when is a problem that is well known by them.

- Deland, FL, USA

problem #83

Aug 172016

Flex

  • 56,241 miles
The contact owns a 2013 Ford Flex, while driving 20 mph, the vehicle stalled without warning. The vehicle was towed to an independent mechanic where it was diagnosed that the code EP0627, the fuel pump control circuit open, and fuel vapor leaked and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 15V8120000 (fuel system, gasoline). The manufacturer was not aware of the failure. The approximate failure mileage was 56,241.

- Lexington, KY, USA

problem #82

Aug 162015

Flex

  • 55,000 miles
Left front door show adjar when shut

- Borger, TX, USA

problem #81

Jul 012015

Flex

  • 47,000 miles
Ithe interior lights stayed on, door sensors malfunctioned, engine power went off, and alarm would go on intermittantly. These problems happened while the car was moving and when it was parked.

- Wildomar, CA, USA

problem #80

Apr 302016

Flex

  • 45,000 miles
Door ajar lights continuously show on when all doors are closed. My interior lights will not go off and impairs my vision at night. Also because the ajar warnings are on my doors will not lock. I try to manually lock them and they automatically unlock while im driving. Not good while I have my 4 children in the car!

- Sanborn, NY, USA

problem #79

Jul 152016

Flex

  • 70,000 miles
2013 Ford Flex sel. The door ajar warning light stays on. The front passenger door latch is faulty. With the door closed, the warning light stays on and the auto locks do not work now.

- El Cajon, CA, USA

problem #78

Jul 062016

Flex

  • 47,500 miles
In the drivers door, the switch in the door lock assembly sticks and sends a signal to the car that the door is ajar even when it is fully shut. When it first started happening you could slam the door a few times to get it to work.

- Lake Helen, FL, USA

problem #77

Jun 282016

Flex

  • miles
Passenger door, rear passenger door, and hatch door ajar signal stays on when door is closed. -interior light stays on -alarms goes off in the middle of the night -faulty latch dome light stays on and creates a night driving hazard. Creates a safety hazard when the dome lights stays on and I am sitting in a public area at night. False door ajar signal prevents me from recognizing a real door ajar situation, which is very dangerous. Doors sometimes may or may not not lock. Windshield wipers randomly turn on.

- Litchfield, NH, USA

problem #76

Jul 042016

Flex

  • 44,000 miles
Several door latch sensors malfunctioning. They state "door ajar" when doors are closed. Prevents doors from locking while operating vehicle.

- Rockwall, TX, USA

problem #75

Jun 202016

Flex

  • 47,000 miles
Door agar sensor is stuck in the door open position. This causes the electric lock system to not lock the doors. When you manually push the lock down it just pops back up. It also keeps the dome lights on. Thousands of these vehicles are experiencing this exact problem. This happens stationary or moving.

- Victor, NY, USA

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