This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Stop safely now- car asked me to stop safely now while driving and I pulled over. At that point, it did not restart. Has happened 4 other times with my wife and 4 kids in the car while traveling at speed. Very unsafe and have reported to Ford. Has been in shop for over 30 days and they are executing a buy-back, but with all these other cars on the road, it can be extremely dangerous as you lose all control with an electric car. Needs to be investigated and Ford needs to fix the problem by finding a root cause.
I was in a parking lot half way through my turn to pull into a parking spot when the car stopped and read "stop safely now". I could not restart the car. Then (after a few minutes) some nice man asked if I needed a push. He pushed my car into the parking space and then I was able to reboot the car and after that everything was fine. That was the second time this has happened. The first time it happened I was going about 35 to 45 mph and got the "stop safely now" warning and after about 10 or 15 seconds of coasting it rebooted with no problems.
On at least 8 separate occasions, while driving my car all of sudden and out of the blue it displays a "stop safely now" warning on the dashboard and then completely loses all power to the drivetrain as soon as it slows to down to approx. 5mph. Fortunately, I've not been killed yet as a result of this. The car has been to the Ford dealer 2 times since the first occurrence in April to "fix" the problem and is currently there again after it most recently happened on Sept 24, 2013. It's now been at the dealer for nearly two weeks and they are still trying to figure it out.
Driving the vehicle home when warning lights began to flash on the dash saying to check owners manual and to pull over. The gas pedal became unresponsive and I coasted up to a red light at a left turn signal and stopped, put on my hazard lights. Eventually turned vehicle off then on again and was able to drive it home. Second incident was on 9/29/13, and had 2863 miles on it. While driving to dinner the same warning lights appeared on dash, and we lost power. Thankfully not a lot of high speed traffic and I was able to pull over somewhere safe to turn off the car and turn it back on again to get it restarted. When we returned home from the second incident I plugged in the car to charge it so we could take it back to Ford for service, however the car didn't register the plug. Tried plugging it in and unplugging it from the wall then putting everything back in to try and get it to charge. It wasn't until I opened the driver side door then shut it that it finally registered that it was plugged in. During both incidents the vehicle became completely unresponsive, essentially dead in the water, and unless you can put it in park you can't restart it. Have taken the vehicle to Ford on three separate occasions to have them fix this issue, as well as for an issue with the on-board charging system faulting, causing the vehicle to not charge fully.
I have just over 1000 miles on my 2013 Focus ev... took it for its 1st power car wash today @ delta sonic... about 10:00 min driving away from car wash, vehicle abruptly "shut down" requesting an "immediate safe stop" and the "yellow wrench" showed on dash. After about 30:00 min while scheduling a tow from Ford roadside assist, vehicle abruptly "cleared itself" and turned on... drove home w/O problem " wondering if "flood sensor" sensed too much water and disengaged battery pack ?... lights, radio and accessories were still operating. Somewhat concerned on vehicles performance during upcoming "cold wet" months. Your suggestion "
A D V E R T I S E M E N T S
- Newbury Park, CA, USA