CarComplaints.com Notes: The Freestar was introduced in 2004, but it was essentially just a rebranded Windstar. While there was a redesign of the interior and exterior, the Freestar still inherited some of the design flaws of its predecessor.
2.5
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
58,502 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Ford Freestar. While driving approximately 35-40 mph, the vehicle began to hesitate and the instrumental panel lighting flashed. The vehicle shut off a few minutes later and was towed to the dealer. The dealer stated that water penetrated through the windshield wiper motor area and caused the main computerized system to fail. The instrument panel had to be replaced, the gas line had to be blown out, and the spark plugs were replaced. The insurance company investigation concluded that the failure was due to a product defect. The manufacturer acknowledged receiving the contact's written complaint; however, they would not assist with the $1,200 repair cost that the contact had to pay. The failure mileage was 58,502.
- Springville, IA, USA
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- Springville, IA, USA