NHTSA Defect Investigation #PE09033

TORQUE CONVERTER OUTPUT SHAFT FAILURE: Power Train:Automatic Transmission**

OPEN

possible recall

** This defect investigation is filed under 2 related vehicle components.
2004 FORD FREESTAR -- ODI has received 178 complaints alleging that an internal failure of the transmission created a sudden and unexpected loss of motive power in model year 2004 through 2005 Ford freestar and Mercury monterey vehicles. Sixty-five (65) complainants who provided specific information to ODI regarding the failure mode of the transmission identified the torque converter and/or the torque converter output shaft as the failed subsystem/component. For the latter, the allegations indicate that the shaft splines failed suddenly and without warning, resulting in a sudden loss of vehicle propulsion due to the engine power becoming disconnected from the drivetrain. A preliminary evaluation has been opened to assess the scope, frequency, and potential safety-related consequences of the alleged defect. Investigation was initiated on July 15 2009. For detailed information & supporting documents, see the official NHTSA page concerning investigation #PE09033 »

NHTSA Defect Investigation #DP09004

ENGINE STALL: Power Train:Automatic Transmission:Control Module (Tcm, Pcm)

OPEN

possible recall

2004 FORD FREESTAR -- On May 6, 2009, NHTSA received a request for "a hearing through title 49 of the United States code, chapter 301, motor vehicle safety, part 557." The request was in reference to vehicle owner complaint, 10266067, filed with NHTSA on April 20, 2009, which described a problem with engine stall in a model year (MY) 2004 Ford freestar minivan due to water entering the pcm. Part 557 of title 49 of the code of federal regulations,establishes procedures for holding a hearing to determine whether a manufacturer has reasonably met its obligation to notify owners of a safety related defect. Because a safety related defect has not been determined regarding the alleged defect in MY 2004 Ford freestar vehicles, the Office Of Defects Investigation is interpreting the request as a defect petition under part 552 of title 49 of the code of federal regulations. A defect petition has been opened to assess whether there is evidence to support opening a safety defect investigation concerning the alleged defect in the subject vehicles. Investigation was initiated on June 04 2009. For detailed information & supporting documents, see the official NHTSA page concerning investigation #DP09004 »