Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: The Freestar was introduced in 2004, but it was essentially just a rebranded Windstar. While there was a redesign of the interior and exterior, the Freestar still inherited some of the design flaws of its predecessor.

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
95,400 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Ford Freestar seat belts / air bags problems

seat belts / air bags problem

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2004 Ford Freestar Owner Comments

problem #5

Jun 112014

Freestar 6-cyl

  • 95,000 miles

A D V E R T I S E M E N T S

After a rain van stalled in the middle of heavy traffic and would not restart.after several hours van would not start.I had van towed to a repair shop, PCM was replaced.@present headlights not working properly, air conditioning, horn, seat belt chimes not working at all.local dealership unable to repair.van continues to run rough.

- Prichard, AL, USA

problem #4

Oct 132012

Freestar

  • 169,000 miles
The 3rd row rear seat on my 2004 Freestar does not latch into seated position properly. Upon further inspection, I realized that the driver's side support ring which the 3rd row seat latches into was pushed back into the trim. I looked underneath the driver's side rear wheel well and noticed that a steel plate which the support ring is mounted has completely rusted through the body of the vehicle. Also, when it is not latched it has a tendency to interfere with the rear driver's side tire. While there is a small amount of metal holding the mounting plate in place, it requires two people to latch the seat in order to keep the metal plate from scoring the sidewall of my tire. The passenger's side mounting plate continues to be secure, yet there is a noticeable amount of rust on that side as well. If someone stows the 3rd row seat and tries to flip it back into seating position without knowing that the support ring is loose, they could end up scoring the sidewall on the rear tire and causing a complete failure. Further, the proper function of the seat belt in the third row seat could be compromised during an accident; the seat could pitch forward or flip back because it is not solidly secured to the van's structure.

- Gaylord, MI, USA

problem #3

Jan 222012

Freestar

  • 79,000 miles
The contact owns a 2004 Ford Freestar. The contact stated that the rear driver's seat belt detached from the wall while attempting to buckle it. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 79,000.

- East Haven, CT, USA

problem #2

Jul 042009

Freestar

  • 84,000 miles
Two transmission failures without warnings in our 2004 Ford Freestar. No accidents just exhaustion and sunburns due to 112 in the mojave desert for 6 hours of waiting for tow truck to tow 5 family members to closest transmission repair place.

- Austin, TX, USA

problem #1

Oct 152008

Freestar 6-cyl

  • 50,000 miles
The contact owns a 2004 Ford Freestar. While making a left turn at 10 mph, another vehicle crashed into the contact's vehicle. The impact moved her body to the right and the seatbelt unfastened. As a result, the contact struck the steering wheel and fractured her ribs and vertebrae. The vehicle was driven to an auto body shop. The manufacturer has not been notified and the vehicle was repaired. A police report was filed. The failure mileage was 50,000 and current mileage is 55,000. Updated 03-05-09 updated 03/06/09.

- Grosswood Point, MI, USA

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