This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Passenger air bag recall. Palm springs motors (local Ford dealer located in cathedral city ca) claims not to have parts to replace the defective bags. The replacement has been pending for a long time...1+ years.
Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (lawley's team Ford, 100 N highway 90, Sierra vista, AZ 85635) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 866-436-7332 and stated that they were not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 8/28/18
Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (romeo Ford, 63300 van dyke, Washington, mi 48095 (586) 752-5500) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact received a postcard from tk holdings, alerting her that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 8/28/18
Takata recall 1. received recall 16S26 recall notice July 2016. Said repair parts not yet available. Initial recall notice had no warning to not use front passenger seat of car. 2. received recall update December 2017. Said repair parts projected to be available spring 2018. This recall update had warning "do not allow anyone to sit in the front row passenger seat". 3. Ford Motor Company has said they have no obligation to provide a loaner car or any other financial compensation for not being able to use the car passenger seat. 4. Ford Motor Company have also been very evasive about whether they will stand behind the car if front passenger seat is used and passenger is subsequently injured as a result of airbag malfunction. 5. Ford dealer service dept rep said that central Virginia is not a high risk area because humidity is not as high as areas like Florida or Texas. Service rep implied that there is minimal risk of air bag malfunction - but they did not actually say this. 6. my question is should I use the front passenger seat and if not, what recourse do I have for my financial loss?
The contact owns a 2007 Ford Mustang. The contact's vehicle was included in NHTSA campaign number: 16V384000 (air bags). The interim recall notice did not give a specific date for when the remedy and repair part would become available. The contact was unable to determine when the vehicle would be repaired. The dealer (johnson city Ford, 207 princeton rd, johnson city, tn 37601, (423) 358-4185) stated that the contact would be called once the parts become available. The contact did not receive a follow-up call from the dealer concerning the recall repair parts for months. The manufacturer was contacted to determine if they could provide a reasonable date for when the vehicle would receive the recall repair solution. The contact was not experiencing a failure. VIN tool confirms parts not available.
- Johnson City, TN, USA
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Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (ted britt Ford in fairfax, va, phone number: 703-591-8484) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Contacted my local Ford dealer, airport Ford on Dec 6, 2017, and was told the replacement parts for the airbag repair is on backorder. Instructed to call back in Jan 2018. My vehicle is fine and has not been in an accident. But, would like this recall repair done.
Takata recall. I have the issued recall form Ford for the passenger side airbag and have contacted the dealer multiple times to have it replaced but they allways tell me no parts are available. I am trying to find out when I can have the vehicle repaired or will I allways have an unsafe vehicle that cannot be fixed even though a recall has been issued?
Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called serramonte Ford (999 serramonte blvd, colma, ca 94014; 650-763-2400) and was informed that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Ford keep sending me emails and there are no dealersis available that have the airbag in stock I want this to stop but I want Ford to be mandated to replace the airbag asap. Every time I've called the garage they say they're not available this is been going on for 3 years Ford could do better. A woman on the customer care and Ford told me I could drive the car and it is fine. So why bother to do the recall this is all pretending, it's been going on for 3 years
Tanaka air bag. Recall # "16S26". it has been a year and a half since the recall notice was mailed and still there is not fix in sight... how much longer must one wait ?
Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Sonora Ford (13254 mono way, sonora, ca 95370, (209) 532-5593) confirmed that the part was not yet available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (sioux falls Ford, 4901 w 26th St, sioux falls, sd 57106 (605) 301-4242) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Garnet Ford (1610 wilmington pike, West chester, pa 19382 (610) 358-5600) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue due to the contact being unable to get through to a live representative. The contact had not experienced a failure. VIN tool confirms parts not available.
"takata recall" the dealership sonora Ford in sonora ca. Says they can't get parts to replace the passenger side air bag. The drivers has been replaced. My car only has 34,000 miles on it because we are afraid to drive it. Can you help to expedite the repairs?
Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (kenny ross Ford, 3200 library road, pittsburgh, pa 15234 (412) 923-4899) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Ford has not made the repairs to my vehicle to comply with the passenger side airbag recall issued over a year ago, even though I have attempted to schedule the repairs multiple times.
A D V E R T I S E M E N T S
- Palm Springs, CA, USA