Mustang GT 4.6L V8

• Manual transmission
• 57,000 miles

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Complaint Photos

Really not happy with Ford at all. I will NEVER buy from ford again. The first time the transmission messed up, it took Aero Ford (Cobleskill, NY) over 2 weeks to fix the car. So for those 2 weeks I was left with nothing to drive, as they say they dont have to give a loaner car at all. After I got the car back, I noticed that shifting thru the gears was a lot harder than it should have been. I brought the car back several times and Ford blew me off saying that it was just me. 1 year and 23k later, 2nd gear messed up yet again. Brought the car back to Aero Ford, and they told me that I have to sign that I would be responsible for tear down costs if the repair wasnt warranty. That is unreal. Why even have a warranty? I called Fords customer service just to run around in circles and get nowhere. So I decided that I would take the transmission apart myself. What I found was that the technician at Aero Ford misplaced a bearing for the 2nd gear syncho, and jammed an extra pin into the 1/2 shift rod. The extra pin made it so that 2nd gear wasnt fully engaging. It was just a matter of time before it broke again. Went to Ford to price all the parts that I would need, and it was unbelievable. $1800. Kiss my ass is all I have to say to that. I put the transmission back together the way its supposed to be, and even with chewed up gears, it shifts great! WAY TO GO AERO FORD.