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3.3

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
41,368 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Mustang body / paint problems

body / paint problem

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2012 Ford Mustang Owner Comments

problem #14

Aug 292016

Mustang

  • 117,097 miles

A D V E R T I S E M E N T S

The fan blower motor 2P connector is damage. Mechanic indicate signs of melting and burning on the main harshness which relays the fan, and ac compressor. Also intense chipping of paint on left front quarter panel.

- Hagergerstown, MD, USA

problem #13

Aug 132016

Mustang

  • 35,502 miles
Paint is bubbling under hood caused by corrosion of the aluminum. Ford is aware but will not repair under the 60 month unlimited corrosion warranty.

- Woonsocket, RI, USA

problem #12

Mar 272015

Mustang

  • 22,575 miles
On March 27, 2015, I brought my mustand to Ford because I discovered on the hood of my car, that the paint was bubbling/coming apart from the hood. On April 7, 2015, the Ford dealer repainted my hood. Then, I noticed again but this time, in more than one area of my hood that the paint was lifting off of the hood. I returned to the dealership and contacted Ford Motor Company but they were reluctant to replace the hood or repaint at no cost. My major concern is that I brought the vehicle in during the "warranty period" as in the manual however, this problem was not corrected since it returned again.

- Melbourne, FL, USA

problem #11

Dec 302015

Mustang

  • 33,000 miles

A D V E R T I S E M E N T S

Mustang 2012 GT rust discovered on top and under hood this winter. Very server. It is going to cost 1500-2000 dollars to fix. No guaranty that this will fix problem Ford is aware of this problem and has done nothing to correct it. Out of pocket money for a car that is covered, and garage kept. The car doesn't have a scratch or dent on it. This is very disappointing.

- Norfolk, VA, USA

problem #10

Feb 012016

Mustang

  • 35,000 miles
My 2012 Ford Mustang has runaway corrosion around the underside of the hood. This corrosion will affect the hood crumple areas in a crash.

- North Potomac, MD, USA

problem #9

Oct 012015

Mustang

  • 37,000 miles
There is no reason for Ford not to cover this repair/replacement of my hood. The paint is lifting off of the hood due to corrosion under the paint by manufacturer defect on the assembly line.

- Jacksonville, NC, USA

problem #8

May 112015

Mustang

  • 15,474 miles

A D V E R T I S E M E N T S

The paint is blistering on the hood. There is no damage. This is a known problem. Ford has issued as service bulletin affecting a number of models and years. A class action law suit has been filed.

- Beverly, MA, USA

problem #7

Jan 162015

Mustang 6-cyl

  • 14,500 miles
The paint is lifting off of the hood due to corrosion under the paint by manufacturer defect.

- River Edge, NJ, USA

problem #6

Nov 082014

Mustang 6-cyl

  • 68,000 miles
I went to the dealer's body shop to get an estimate on repair and was then told that the problem was due to problems with the aluminum/iron contamination during the car assembly and that a new paint job would only be a band-aid. Brought problem to dealer and was told they would document and send to Ford for resolution... 3 months later I contacted the dealer, and nothing had been done. On the 2nd visit, they documented the problem and said it would be submitted to Ford. The result was that Ford denied the claim because it was beyond the 3 year term. When I researched the aluminum corrosion issue I found that sending a complaint to Ford customer service might elevate the claim, I sent a message to [xxx] at Ford. She was very nice and sent me the contact info for my area's Ford customer service representative, [xxx]. she let me know she was checking into the problem but that the only real solution is to replace the hood. When I heard back, she informed me that: "the cost to replace the hood of your Mustang would come to approximately $2,483.32. I can assist with 50% of this repair but not to exceed $1,241.66 in the unlikely event that additional repairs are needed. I have contacted [xxx] at apple Ford and advised him of my offer. I can honor this offer for up to 30 days from today." I cannot afford to put out money to fix this and feel that a problem originating in the assembly plant, which has been well documented, should not be covered completely by Ford. If this were a problem with the mechanics of the car, it would have been fully covered. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Baltimore, MD, USA

problem #5

Aug 152014

Mustang 8-cyl

  • 55,000 miles
The leading edge of the hood is showing signs of corrosion under the paint. Ford knows of the problem and will not cover the defect past the standard rust through warranty mileage.

- Lahaska, PA, USA

problem #4

May 202014

Mustang 6-cyl

  • 44,000 miles

A D V E R T I S E M E N T S

After washing my car, I noticed that the paint around the front of the hood was bubbling. I took it to my dealer and they said that the hood is aluminum and the paint has been known to bubble and will eventually start to flake off. Ford has not done anything about it. The only way to fix it would be to replace the hood. This is happening all along the front edge of the hood at this time. My car has 44,000 miles on it, is not driven in the winter and garaged almost every night. It reminds me of the 1989 Mustang I had that Ford ended up having to repaint because of the bad primer. Please make Ford offer a recall on this. After checking their warranty guide, it states that "your vehicle?S body sheet metal panels are covered for an extended corrosion coverage period, which lasts for five years, regardless of miles driven. The extended warranty coverage only applies if a body sheet metal panel becomes perforated due to corrosion during normal use due to a manufacturing defect in factory-supplied materials or factory workmanship." My dealer said their has to be a hole in the hood in order for Ford to do anything about it.

- Ballston Lake, NY, USA

problem #3

May 202014

Mustang 6-cyl

  • 44,000 miles
After washing my car, I noticed that the paint around the front of the hood was bubbling. I took it to my dealer and they said that the hood is aluminum and the paint has been known to bubble and will eventually start to flake off. Ford has not done anything about it. The only way to fix it would be to replace the hood. This is happening all along the front edge of the hood at this time. My car has 44,000 miles on it, is not driven in the winter and garaged almost every night. It reminds me of the 1989 Mustang I had that Ford ended up having to repaint because of the bad primer. Please make Ford offer a recall on this. After checking their warranty guide, it states that "your vehicle?S body sheet metal panels are covered for an extended corrosion coverage period, which lasts for five years, regardless of miles driven. The extended warranty coverage only applies if a body sheet metal panel becomes perforated due to corrosion during normal use due to a manufacturing defect in factory-supplied materials or factory workmanship." My dealer said their has to be a hole in the hood in order for Ford to do anything about it.

- Ballston Lake, NY, USA

problem #2

May 202014

Mustang 6-cyl

  • 44,000 miles
After washing my car, I noticed that the paint around the front of the hood was bubbling. I took it to my dealer and they said that the hood is aluminum and the paint has been known to bubble and will eventually start to flake off. Ford has not done anything about it. The only way to fix it would be to replace the hood. This is happening all along the front edge of the hood at this time. My car has 44,000 miles on it, is not driven in the winter and garaged almost every night. It reminds me of the 1989 Mustang I had that Ford ended up having to repaint because of the bad primer. Please make Ford offer a recall on this. After checking their warranty guide, it states that "your vehicle?S body sheet metal panels are covered for an extended corrosion coverage period, which lasts for five years, regardless of miles driven. The extended warranty coverage only applies if a body sheet metal panel becomes perforated due to corrosion during normal use due to a manufacturing defect in factory-supplied materials or factory workmanship." My dealer said their has to be a hole in the hood in order for Ford to do anything about it.

- Ballston Lake, NY, USA

problem #1

Aug 082012

Mustang 6-cyl

  • 14,000 miles
My car has had galvanic action on the hood twice in less then a year. No accident, but the paint bubbles and splits on the front edge of the hood in several places. An electric current apparently occurs between the aluminum hood and the steel bolts that connect it to the hood hinge mechanism. Ford has repainted the hood twice under warranty, but now say the problem wont be covered again. They have not solved the problem. As you may know, his problem is currently being deposed for a class action lawsuit for cars up to 2006. Please consider forcing Ford to recall all vehicles (mine is a 2011) affected by this problem.

- San Diego, CA, USA

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