Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: Most people need a car where the coil springs don't puncture or shred tires while driving. The Taurus fails in that respect.

The 1999-2003 Ford Taurus has a huge problem with coil springs breaking, which can puncture or even shred tires while driving.

The US government spent THREE YEARS (2008-2011) investigating the 2002-2003 Taurus coil springs. Although Taurus/Sable from earlier years were recalled, ultimately the NHTSA did not force a recall. They determined that because there had been no deaths & very few bad crashes & injuries, the broken coil springs defect was no big deal & not a safety defect. Tell that to all the owners who had close calls...


really awful
Crashes / Fires:
23 / 0
Injuries / Deaths:
17 / 0
Average Mileage:
20,403 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Taurus seat belts / air bags problems

seat belts / air bags problem

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2002 Ford Taurus Owner Comments (Page 1 of 2)

problem #23

Sep 222010

Taurus 6-cyl

  • 80,842 miles


On 22 Sep 10 my wife hit a parked truck in a 2002 Ford Taurus. Her car hit the right front at about 35 mph and the airbag didn't deploy. She suffered a non-displaced fracture of the sternum as a result of the accident. The car apparently went under the truck's bumper. The right headlight, hood, windshield and right front side were damaged. The car was totaled as a result of the accident.

- Fairfax, VA, USA

problem #22

Sep 042008


  • miles
Belted female occupant felt her vehicle pull to the right. As a result she struck a light pole head on. Airbags did not deploy. Serious injuries.

- Arvada, CO, USA

problem #21

Feb 282008

Taurus 6-cyl

  • Automatic transmission
  • 63,237 miles
The contact owns a 2002 Ford Taurus. While driving between 45-50 mph, the contact rear ended another vehicle. The front driver side air bag failed to deploy. A police report was filed. The contact has pictures. The current and failure mileages were 63,237. Updated 04-02-08

- Granbury, TX, USA

problem #20

Jun 062007

(reported on)


  • miles


2002 Ford Taurus SE customer was in a accident and the driver side air bag did not deploy* the consumer stated wanted to the status of his complaint.

- San Bruno, CA, USA

problem #19

May 132007

Taurus 6-cyl

  • Automatic transmission
  • 85,000 miles
The contact owns a 2002 Ford Taurus. While driving 54 mph, the contact was involved in a crash in which both vehicles involved were destroyed. The contacts air bags failed to deploy. The contact sustained injuries. The current and failure mileages were 85,000. Oklahoma traffic collision report provided. The consumer provided photos of the damage but the photos were damaged themselves and a medical report pertaining to the accident. Updated 08/07/07

- Sw City, MO, USA

problem #18

Jun 262004


  • Automatic transmission
  • miles
Rear ended at a stop light and pushed into the car in front of me. Both front seats, fully reclined, driver seat broke, no airbags at all deployed. Resulted in herniated discs for both driver and front seat (only) passenger.

- Dearborn Heights, MI, USA

problem #17

Aug 072004

Taurus 4WD 6-cyl

  • Automatic transmission
  • miles


With the front part of the car, impacted the front lateral part of the other car and the air bags did not deploy. The car was total loss. The driver and the passenger received bodily injuries.

- Trujillo Alto, PR, USA

problem #16

Jun 152004


  • Automatic transmission
  • 25,000 miles
While driving 35 mph the consumer was involved in a head on collision. The driver side air bag did not deploy, however the passenger side air bag did. The driver sustained major neck and eye injuries. The cause has yet to be determined. Please provide additional information.

- Joplin, MO, USA

problem #15

Nov 242004

Taurus 6-cyl

  • Automatic transmission
  • 71,000 miles
Driver side air bag failed to deploy while being slammed head on into concrete median. Passenger side air bag deployed as expected. Injuries were knot on left side of head from hitting the steering wheel.

- Columbus, OH, USA

problem #14

May 172004


  • 50,000 miles
While driving 25 mph the vehicle collided into an electric post. As a result, the passenger side airbag did not deploy and the driver side airbag deployed halfway then deflated without warning. Please provide additional information.

- Rohnert Park, CA, USA

problem #13

Jun 282003

Taurus 4-cyl

  • Automatic transmission
  • 12,000 miles


Struck another vehicle from the rear...11 O'clock pdof.. high speed...driverside pretensioner fired, but no airbag. Passenger side air bag fired, but no passenger was in the vehicle.

- Kemp, TX, USA

problem #12

Jan 222004

(reported on)


  • 37,000 miles
Consumer complained about an air bag deployment problem.

- Oakland, CA, USA

problem #11

Dec 162003

(reported on)


  • 32,427 miles
The vehicle was involved in an accident, while driving about 45 mph. The driver hit the brakes and on impact, the airbags failed to deploy. Provide further details.....................................................................

- Mount Carmel, IL, USA

problem #10

Feb 012001


  • miles
The vehicle was involved in a collision in February of 2001. While stopped another vehicle hit the front driver side and the front air bags did not deploy. The vehicle was taken to a collision repair shop which stated the front air bags should have deployed.

- Novi, MI, USA

problem #9

Aug 112002

Taurus 6-cyl

  • Automatic transmission
  • miles
My daughter was on a rural highway, hwy 83 near alma, Nebraska. Three head of cattle was standing in the middle of the roadway and she was unable to avoid impact. She was traveling at a normal rate of speed, using a lap and shoulder belt and slammed on the brakes striking one of the cattle, causing it to shear the top of the hood, shatter the windshield, and shear the roof of the car. The driver airbag did not deploy and she had neck injuries and was transported by ambulance to a local hospital. When law enforcement approached the accident, they were convinced they were working a fatality due to the condition of the vehicle. We were told that her neck injuries might have not been as severe if the airbag had deployed. It was a rental vehicle from enterprise car rental due to the fact that her company car was being repaired from a hailstorm two-three months before. The vehicle was a 2002 Ford Taurus--[xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Pratt, KS, USA

problem #8

Dec 202002


  • Automatic transmission
  • 12,764 miles
Problems with the drivers air bag. Also stated that the consumer was driven at 40 mph and had a front collision where her air bag did not deploy was contacted and has stated that since no one was hurt there was nothing they can do.

- Memphis, MI, USA

problem #7

Jan 062003

Taurus 6-cyl

  • Automatic transmission
  • miles
The vehicle was involved in an accident and the driver's air bag failed to deploy. Also the seat belt failed to properly restrain consumer, which caused injuries.

- Falls Church, VA, USA

problem #6

Oct 172002

Taurus 6-cyl

  • Automatic transmission
  • miles
Consumer's daughter was involved in an accident, and the driver's air bag failed to deploy. Ts there was one injury.

- Walkertown, NC, USA

problem #5

Sep 142002


  • miles
My daughter was pulling into a parking space, she applied the brakes, the car lunged ahead and hit the building. The passenger air bag deployed and not the drivers air bag. She had her seat belt on and hit the steering wheel. I talked to Ford and they siad to go through my insurance company.

- Phoenix, AZ, USA

problem #4

Dec 302001


  • miles
While driving, consumer tried to avoid hitting another motorist who had abruptly hit the brakes, consumer then swerved hitting a guardrail, the front tire exploded, and the vehicle spun around 6 times before coming to a stop, in the process of the accident the airbags failed to deploy, consumer suffered minor injuries.

- Mcguire Afb, NJ, USA

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