This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford Taurus. While driving approximately 45 mph, the "power steering assist failure" and "traction control" messages suddenly displayed. In addition, the steering wheel became very difficult to turn in either direction. The vehicle was driven to the local dealer (anderson Ford, 2585 AZ-95, bullhead city, AZ) where it was diagnosed that the rack and pinion inside the steering column was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified and did not assist. The failure mileage was 73,000. Consumer stated other Ford Taurus vehicles and other Ford products, consumer feels his vehicle should be recalled as well. Updated 1/30/19
The contact owns a 2014 Ford Taurus. While driving 65 mph, the power steering failed without warning. The contact stated that the steering became difficult to maneuver. The contact was able to safely move the vehicle off the roadway. The contact stated that the service engine soon, stabilitrac, and power assist failure warning indicators illuminated. The vehicle was turned off and restarted, but the failure persisted. The vehicle was towed to the contact's residence. The contact self diagnosed the vehicle and stated that the steering rack was defective. A dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 128,000.
My wife went to start the car in the mall parking lot. Noticed the steering wheel would not turn and a warning indicator came on about a steering problem. Left the car in the lot overnight. I came back the next morning ~ started it and steering was fine. Drove it to nearest Ford. I researched and found the several prior years of this model are on recall for steering issues. Ford dealer called and told me it needs $2636.14 of repair to primarily include $789.88 to "diag & replace steering gear, clear codes, check & set toe ft & rear (found steering gear faulted, code U3000:49) and $1,650.27 to "steering gear (found steering gear faulted, code U3000:49). This car is not even 5 years old and has 57,602 miles on it. We are very blessed that the steering did not go out while my wife was driving with my daughter in the back seat.
The contact owns a 2014 Ford Taurus. While driving approximately 5 mph and making a U-turn, the steering wheel seized. The contact stated that there was a complete of loss steering power. The vehicle was towed to serramonte Ford of colma (999 serramonte blvd, colma, California 94014, (650) 763-2400) where it was diagnosed that the steering rack failed. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the vehicle was outside of the 60,000 mile warranty protection. The failure mileage was approximately 70,000. Consumer states power steering failed while driving, during turn wheel became extremely difficult to turn and warning on dash is on stating power steering fault. Inspect and advise (steering rack failure) 2.2 customer states replace steering as recommended line a diagnostics. Customer request to perform a 4 wheel alignment. Includes toe adjustment. Camber and caster adjustments. Updated 10/11/18
The contact owns a 2014 Ford Taurus. While attempting to reverse from a parking space, the steering ability of the vehicle became very difficult and seized. In addition, the electronic control system and power steering assist warning indicators illuminated. The vehicle was taken to the dealer (autonation Ford orange park Florida, 7700 blanding blvd., jacksonville, fl 32244, (904) 270-9943) where it was diagnosed that the electronic control system module and power steering module needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure. The approximate failure mileage was 7,500.
- Orange Park, FL, USA
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This morning, when my wife started the car and an error message showed up that 'steering assist fault service required'. and the steering was locked and very hard to turn. I did some search online and it turned out it is the common issue for Ford and 2010-2013 Taurus was on the recall list. Just wonder why 2014 was not when the problem exists the same.
Pulling into my garage, steering warning flashed, unable to drive. Fortunate I wasn't half in half out. Or worse, nearing the turn. Part is the steering gear electronic component. Part is $1400 plus labor making it way above $2K to repair and unit will go out again. There is no warning, no way to drive and a safety issue if in traffic or at high speeds. Cost is prohibitive. More so, this vehicle has less than 40K miles on it and the electronics are going out fast. No bluetooth, no dash connections, now no steering. Corporate Ford will not cover repairs. How is this possible? is there a defect in this model or is it all in electronics. Buyer beware, electronics are deadly. I won't even get in this vehicle.
As I was driving on the highway out of no where my steering starting sticking and extremely hard to turn almost causing me to crash with my two kids in the car. I brought it to my mechanic and it needs a steering rack! the car is 4 yrs old with 70K miles it should not need a steering rack! my car is in excellent condition and well maintained there was no warning signs or anything before this happened!
While driving I went to take a left hand turn and my steering went out and into a manual mode. I was able to avoid an accident, but it has happened three times in the last three months. I have researched this issue and there was a recall for model years 2010-2013. For some reason 2014 was left out even though it is experiencing the same exact issue.
The contact owns a 2014 Ford Taurus. While driving approximately 45 mph, the steering wheel seized and the power steering warning indicator illuminated. The contact was able to coast the vehicle to the side of the road. The vehicle was towed to the contact's residence. The vehicle was not taken to a dealer or an independent mechanic to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 110,641.
Driving about 35 mph on a city street when warning came up that said power steering assist failure, and advance trac needs service, also turn signals will not stay on unless holding lever. Power steering went out very hard to control car. Took to mechanic had to have complete rack and pinion replaced only 55,200 miles on car same problem from other year models that are recalled but not for this model year.
I took a 50 mile trip on the expressway to another city. I turned the car off when stopping to get some food. After the car was parked 10 minutes I turned it back on to leave. With the car turned on I started to back up and noticed how I could hardly turn my steering wheel. I parked and then turned the car back on and it continued doing the same thing. There were two messages appearing from the computer: "steering assist service required" and "service advanced trac". I just purchased my car when the lease ended and have only made two payments on it and its broke! I only have 15,976 miles on this 2014 Taurus which never had anything wrong on it before. I bought a premium warranty when I purchased it and hope that this is covered. My husband, my golden retriever and myself were thankfully not on the expressway when this happened, but parked. I had driven us on our outing and I don't know in rush hour traffic if I could have steered the car over to safety. We had thankfully found a towing truck that allowed our dog to travel with us.
Steering gear assembly is grinding after 85,000 miles. Steering will stick not allowing you to turn the car, and can be difficult at times. Ford Motor Company service representative states that this is not a recall, and isn't covered under warranty.
Was in the parking lot at work preparing to leave and started the car up and the battery light illuminated and displayed check charging system. The steering wheel was locked up and wouldn't budge. I turned off the ignition and turned it back on and the car was able to move and I drove it home. Will be taking it to the dealership today.
The contact owns a 2014 Ford Taurus. While driving at approximately 35 mph and making a right turn, the steering wheel seized. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 36,389.
The contact owns a 2014 Ford Taurus. While driving 60 mph, the steering assist fault service required message illuminated and the steering wheel seized. The steering wheel became extremely difficult to maneuver. In addition, the vehicle was restarted and returned to normal. The vehicle was taken to the dealer where it was diagnosed that the steering rack assembly needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 5,000.
Was driving down the road at 60mph and my vehicle shut off. Couldn't hardly push the brake in or move my steering wheel. Had to quickly put in park to start vehicle back up. Popped up on dash. "vehicle not in park".
4-6-14 upon starting the vehicle and shifting into drive position, there was no available steering. An alert message "service advanced track" appeared several attempts to re-start had no effect vehicle towed to local Ford dealership for repair 4-9-14 dealer advised problem diagnosed as a "loose connection"......problem solved 4-10-14 as I was driving out of dealer's lot the steering problem re-occurred.....I informed dealer and left vehicle 4-11-14 vehicle remains with dealer stoneham motor company 185 main St stoneham MA 02180 781-438-0490
A D V E R T I S E M E N T S
- Fort Mohave, AZ, USA