This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 5/1/05 my wife drove the van to work when she arrived at work the windshield wipers would not turn off. She then noticed smoke coming form under the dash. She had a friend disconnect the battery (that act probably saved the vehicle form catching fire). I had the vehicle towed to clair Ford in saco, me. Clair Ford told me the wiper motor burned out due to some kind of short circuit they said they could not tell what caused the short circuit. On 5/20 I read about a recall form Ford for wiper motors burning up. I contact customer service via E-mail and a woman called me a few days later and said there were no recalls involving wipers and Ford would not do anything to resolve this issue. I then researched the NHTSA web site it showed me that Ford had recalled the wipers in 2001 under recall number 01S25.
: the contact stated the vehicle windshield wipers intermittently malfunctioned. The dealer was contacted and determined that the vehicle was not included in any recall due to the VIN. The vehicle was not examined or repaired. The contact found similar recalls # 01V261000 about the visibility:windshield wiper/washer:motor on the NHTSA website.
: the contact stated the windshield wipers failed. Initially the wipers worked intermittently, however the wipers are no longer functioning at all. There is an NHTSA recall, # 01V261000, regarding the visibility: Windshield wiper/washer: Motor. The VIN was not included in the recall. Updated 8/7/2006 - the consumer has had the wiper motor and wiper switch replaced.
While driving 50 mph in inclement weather, without warning the windshield wiper failed. The driver was able to maintain control of the vehicle and drove it to the dealer for inspection. The mechanic informed the driver that the windshield wiper motor needed to be replaced.
- Midlothian, VA, USA
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Recently experience wiper motor/harness corrosion on my 1999 Ford wnstar which has resulted in inoperative wipers. The wipers failed while my wife and 2 kids were driving on I-40 which almost caused them to leave the roadway. The vehicle was taken to capital Ford dealer and the wiper failure was analyzed at a charge of $61 on May 20, 2004.the dealership advised that the harness and motor would need to be replaced at a cost of $461. The dealer has been less than helpful in explaining how corrosion developed. On May 25, 2004 10:45 est), I called Ford Motor Corp. Customer relations (kurl 800-392-3673). I explained my situation and referred to recall # 01V26100. She stated that there would be no warrantee/recall coverage because the vehicle was well outside the 12 months/12,000. Miles. She furhter said that the recall was completed on my vehicle in 2001 and that there was no relationship to my current malfunction and the recall. Logic would suggest that a recall 2 years after manufacturer date could contribute to a problem/malfunction 5 years later. Please advise by written notice of your findings or conclusions. Thanks
While driving at any speed driver's side windshield wiper blade did not sufficiently clear the window. The blade touched the bottom and the top of the window, but not the center where the consumer needed it the most.
1/.windshield wiper is not completely wiping off water on the windshield when it travels at 65 mph only 1/3 upper part of windshield is wiped of. It is very dangerous for driving on the freeway on rainy day. 2/ paint is bubbling and peeling of from the hood. 3/ the car is humbling and make noise when it is at stop and A/C on (may be the pressure from the power steering pulling).
Windshield wiper fluid reservoir is located out in hood that defroster cannot get to it. Therefore, in bad snowy conditions windshield wiper reservoir will freeze up, and consumer cannot use it when needed, such as when ice and mud is splashed onto windshield, causing poor visibility.
Windshield wipers fail to clear windshield when in use. Would pull to side of road to clean windshield wipers off. Were replaced 3 times. Took vehicle to dealer, informed by mechanic they were the only windshield wipers made for Windstar by manufacturer. Consumer was later able to purchase effective windshield wipers from an automotive store.
A D V E R T I S E M E N T S
- Scarborough, ME, USA