This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Ford Windstar. The contact stated that while driving 65 mph, there was an unusual popping sound and then the vehicle fish tailed uncontrollably. The contact managed to move the vehicle onto the emergency lane way without further incident. The contact discovered that the rear axle broke in half. The vehicle was towed to a local repair facility so that the axle could be repaired. The manufacturer was not contacted. The VIN was not available. The failure and current mileages were 148,000.
The contact owns a 2000 Ford Windstar LX. The contact stated that while driving 35 mph over a bump in the road or any uneven road surface, the vehicle would sway from side to side. In addition, when attempting to make a left turn, the vehicle would exhibit an unusual squeaking noise. The vehicle was taken to the dealer who could not duplicate or diagnose the failure. The failure persisted and the vehicle was taken back to the dealer who then stated that the rear axle was fractured and needed to be replaced. The vehicle could not be repaired because the part was not available. The contact left the vehicle with the dealer until the part became available. The failure and current mileages were approximately 104,000.
The contact owns a 2000 Ford Windstar. The contact inspected the vehicle and detected that the rear driver side of the axle was cracked. The vehicle had not been diagnosed or repaired at the time of the complaint. The contact was concerned of the safety risk involved. The failure mileage was approximately 130,000. Updated 08/27/10. The consumer stated he had the rear axle replaced on July 21, 2010. Updated 08/30/10
The contact owns a 2000 Ford Windstar. While driving at approximately 45 mph, the rear suspension collapsed. The contact moved off the roadway and found that the rear axle had fractured in half. The vehicle was towed to an authorized dealer where the contact was awaiting a replacement axle. The failure and current mileages were 163,100.
The contact owns a 2000 Ford Windstar. The contact stated while driving at 55 mph, the contact heard an abnormal bang. The vehicle cabin was immediately filled with smoke and the contact moved off the roadway. The contact was assisted by a state trooper and the vehicle was towed to a local repair facility. The mechanic advised the rear axle had failed but did not exhibit signs of wear. The vehicle was left with the mechanic where he was awaiting repairs to the axle. The contact was concerned with the possibility of a crash had the traffic been heavier. The failure mileage was 130,000.
- Barre , VT, USA
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The contact owns a 2000 Ford Windstar. The contact stated she continuously heard a loud, unusual noise coming from under the vehicle and when driving, the vehicle would shake excessively. While reversing from a driveway at 5 mph, the rear axle fractured. The vehicle was towed to a local repair facility where the axle was replaced. The failure and current mileages were 93,000.
Tla* the contact owns a 2000 Ford Windstar. The contact stated that while at a local mechanic for an unrelated issue, the mechanic discovered that the rear axle was cracked and was still attached to the vehicle by a small piece of metal. The axle was replaced by an authorized dealer. The failure mileage was approximately 130,000 and the current was unknown.
The contact owns a 2000 Ford Windstar. While the vehicle was parked, he noticed the rear drivers side tire was abnormally bent outward. Upon further inspection, the contact found that the rear axle was cracked. The vehicle was not repaired. The approximate failure and current mileages were 88,000.
The contact owns a 2000 Ford Windstar. While driving at approximately 45 mph, the vehicle began to veer off the road. The contact pulled over and noticed that the rear axle was broken. The vehicle had not been inspected or repaired at the time of the complaint. The current and failure mileages were approximately 136,000.
The contact owns a 2000 Ford Windstar. While reversing in the driveway at 5 mph, the contact noticed a clicking sound from the rear of the vehicle and that the rear axle was split in two. The vehicle had not been inspected or repaired at the time of the complaint. The VIN was unavailable when the complaint was filed. The current and failure mileages were approximately 108,000.
The contact owns a 2000 Ford Windstar. While driving at speeds of 35 mph, the contact was barely ale to maintain control of the vehicle. The vehicle was taken to a local repair shop where she was advised by the mechanic that the rear axle was cracked. The manufacturer advised the vehicle was not under recall and to have the dealer repair the vehicle. The manufacture would offer no further assistance. The vehicle was not repaired. The failure and current mileages were 130,000.
The contact owns a 2000 Ford Windstar. The contact stated while driving at speeds of 30 mph, the rear axle cracked. The contact had not spoken with the dealer or manufacturer and the vehicle was not repaired. The VIN was not available. The current and failure mileages were 118,000.
The contact owns a 2000 Ford Windstar. While driving at approximately 25 mph, the contact noticed a clanking noise in the rear of the vehicle. He inspected the vehicle and noticed that the rear axle was covered with rust, split in two pieces and was hanging from the side of the tire. The contact called the manufacturer and was informed that they were unaware of such a failure. The vehicle had not been repaired. The failure mileage was approximately 129,000. The current mileage was approximately 130,000.
The contact owns a 2000 Ford Windstar. While driving approximately 30 mph, the contact noticed that the rear of the vehicle swerved side to side so he pulled over to the side of the road. He then noticed that the left rear axle was broken. The contact then drove the vehicle to a local repair shop where he was informed that the failure was located within the rear axle which was replaced. The contact called the manufacturer who told him that if the failure became a recall, he could be reimbursed. The current and failure mileages were approximately 89,000.
The contact owns a 2000 Ford Windstar. While driving at approximately 15 mph, the driver noticed the back end of the vehicle would sway when he drove over a bump. The driver examined the vehicle and noticed that the rear axle was broken. The vehicle had not been inspected by the dealer at the time of the complaint. The failure and current mileages were approximately 130,000.
The contact owns a 2000 Ford Windstar. The vehicle was parked when the rear end vehicle collapsed. The contact stated that both rear tires were positioned inwardly. The vehicle was towed to an independent mechanic. The failure was contributed to a broken rear axle frame. Photographs are available upon request. The vehicle has been repaired for the malfunction. The failure mileage was 100,000.
The contact owns a 2000 Ford Windstar. He stated that the rear axle broke in half while driving less than 5 mph in reverse. The vehicle was towed to a local mechanic who stated that rust caused the axle to brake in half. The vehicle was repaired at the owners expense for $1000. The Ford manufacturer has not been notified of the failure. The failure and current mileages were 150,000.
The contact owns a 2000 Ford Windstar. While driving 40 mph he heard a clanging noise coming from the vehicle. The next day while driving the rear end of the vehicle started to shimmy. He pulled over to the side of the road after he saw smoke. He towed the vehicle home. Upon vehicle inspection he noticed that brake system was corroded and that the axle had fractured. He was in the process of contacting the service manager. No repairs were made.the failure and current mileages were 117000.
The contact owns a 2000 Ford Windstar. The rear axle stabilizer bar has fractured. The dealer was contacted but no assistance was provided. The manufacturer was notified, but no assistance was provided. The failure mileage was 107,151.
The contact owns a 2000 Ford Windstar LX. While driving 60 mph the axle failed without warning. She had to drive on the shoulder to stop the vehicle from rolling over. The vehicle was towed to her place of residence. The dealer nor the manufacturer were contacted. The failure mileage was 131,985. Updated 01/05/10. The consumer stated when she attempted to switch lanes, a loud pop came from the rear of the vehicle. The vehicle began to rock back and forth until the vehicle finally stopped. Updated 01/05/10.
A D V E R T I S E M E N T S
- Norristown, NY, USA