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2.2

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
72,357 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Windstar suspension problems

suspension problem

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2002 Ford Windstar Owner Comments

problem #9

Jun 012011

Windstar

  • Automatic transmission
  • 162,210 miles

A D V E R T I S E M E N T S

2002 Ford Windstar. Consumer writes in regards to numerous recalls for vehicle, the last involving the subframe snapping and separating from the body causing loss of control the consumer also stated the rear axle snapped in half.

- Bridgeton, NJ, USA

problem #8

Oct 152010

Windstar

  • 117,000 miles
The contact owns a 2002 Ford Windstar. The contact received NHTSA recall 10V385000 (suspension:rear:axle:non-powered axle assembly). He was informed by the dealer that the axle needed to be replaced. The contact was also informed that he would have to wait for the parts to arrive before the repair could be performed. The vehicle was taken to the dealer for a different recall when the dealer installed a patch and bracket mechanism but did not install the new axle. The contact called the manufacturer to inquire as to why they did not install the axle and was told that they had no record of him needing a new axle. The current mileage was 120,000. The failure mileage was approximately 117,000.

- Cherry Valley, MA, USA

problem #7

Feb 282011

Windstar

  • 71,000 miles
The contact owns a 2002 Ford Windstar. The contact stated that after receiving her recall notice in regards to NHTSA campaign id number 10V385000 (suspension:rear:axle:non-powered axle assembly) she contacted the dealer and they stated that she not be able to schedule an appointment since the part would not be available until March. The manufacturer was not notified. The vehicle was not repaired. The failure mileage was approximately 71,000. The VIN was unavailable.

- Lesley, MI, USA

problem #6

Feb 012010

Windstar

  • 125,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Ford Windstar. While driving approximately 1 mph the contact stopped the vehicle because he thought he had a flat tire. When he got out of the vehicle to inspect it he noticed that both rear tires were rubbing the end of the fender and that the axle was broken. The vehicle was taken to the dealer in September 2010 and was still in the dealers possession when the complaint was filed since the parts were not available. The contact recently received a recall notice for the failure, recall 10V385000, suspension:rear:axle:non-powered axle assembly. The failure and current mileages were 125,000.

- Scarbro, WV, USA

problem #5

Jan 032011

Windstar 6-cyl

  • Automatic transmission
  • miles
2002 Ford Windstar. Consumer states recall inspection was done and paint was removed from large area's of rear axle for inspection. Axle has rusted heavily in the three months since inspection. Ford Motor Company customer service has refused to respond to letters sent

- Raymond, ME, USA

problem #4

Dec 012010

Windstar 6-cyl

  • Automatic transmission
  • miles
2002 Ford Windstar. Consumer states that when the vehicle went in for inspection for a recall the consumer was informed that the axle was cracked. The consumer was informed it would be 3-4 months before the vehicle is returned to him. Prior to the axle failure, the transmission had to be replaced and the rear door would spontaneously open.

- Walpole, NH, USA

problem #3

Oct 232008

Windstar

  • 55,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Ford Windstar. The contact stated that the brake light, traction light and ABS lights would illuminate intermittently. The failure progressed and most recently, the lights were illuminated daily. The vehicle was taken to an authorized dealer where the contact was informed that the handling control unit would need to be replaced. The dealer was unable to confirm if that was the exact cause of failure. The contact referenced NHTSA campaign id number: 10V385000 (suspension:rear:axle:non-powered axle assembly) but was told by the dealer that his VIN was not included in the campaign. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000 and the current mileage was approximately 92,480.

- Jefferson City, MT, USA

problem #2

Sep 242010

(reported on)

Windstar

  • Automatic transmission
  • miles
Letter from congressman mccotter on behalf of constituent re questions about his my 2002 Windstar recall by Ford the consumer was informed it may take three months for the replacement axle to arrive.

- Northville, MI, USA

problem #1

Jun 252010

Windstar 6-cyl

  • Automatic transmission
  • 121,000 miles
The contact owns a 2002 Ford Windstar. The contact stated the rear axle was cracked near the two drainage holes. The vehicle was taken to the dealer where the contact was informed they were unable to service the failure. The contact stated he noticed an abnormal cracking noise when driving the vehicle prior to locating the failure. The vehicle was not repaired. The current and failure mileages was 121,000. Updated 09/15/10. The consumer stated he noticed the axle was cracked when he was installing new shocks on the rear of the vehicle. The consumer stated a recall was issued for the problem he experienced and he is now seeking reimbursement. 09/16/10

- Asbury, IA, USA

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