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1.7

hardly worth mentioning
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
100,062 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Windstar suspension problems

suspension problem

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2002 Ford Windstar Owner Comments (Page 1 of 4)

problem #79

Oct 232016

Windstar

  • 155,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Ford Windstar. While driving approximately 45 to 50 mph, the rear end wobbled uncontrollably. The vehicle was coasted over to the side of the road and towed to the dealer. The contact referenced NHTSA campaign number: 15V608000 (suspension). The vehicle was not repaired. The failure mileage was 155,000. Parts distribution disconnect.

- Janesville, WI, USA

problem #78

Feb 092016

Windstar

  • miles
The contact owns a 2002 Ford Windstar. The contact stated that the vehicle was taken to the dealer to be repaired per NHTSA campaign number: 15V608000 (suspension). The contact stated that the dealer did not inspect the vehicle and tried to charge her to replace the rear axle. The manufacturer was not notified. The contact had not experienced a failure.

- St Peters, MO, USA

problem #77

May 182016

Windstar

  • 159,000 miles
The contact owns a 2002 Ford Windstar. While driving approximately 50 mph, the rear passenger side axle fractured and caused the vehicle to swerve around. There were no warning indicators illuminated. The tire dislodged from the wheel and was barely held by the suspension. The vehicle was pulled to the side of the road and later towed to an independent mechanic who informed the contact about a recall. A local dealer informed the contact that there was no recall. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The failure mileage was 159,000.

- Eagle, NE, USA

problem #76

Feb 192016

Windstar

  • 176,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Ford Windstar. While the vehicle was being inspected, the mechanic noticed that the rear axles were corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was included in NHTSA campaign number: 15V608000 (suspension). The failure mileage was 176,000. VIN tool confirms parts not available.

- Elizabeth Town, KY, USA

problem #75

Oct 272015

Windstar

  • 135,000 miles
The contact owns a 2002 Ford Windstar. The contact stated that the rear axle was cracked. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 135,000.

- Mentor, OH, USA

problem #74

May 012015

Windstar

  • 118,000 miles
The contact owns a 2002 Ford Windstar. The contact stated that the rear tires exhibited uneven position, bended to the opposite side, and wore prematurely. The vehicle was taken to the local dealer where it was diagnosed that the rear axle fractured and caused the tires to move out of place. The vehicle was repaired according to NHTSA campaign number: 12V195000 (suspension); however, the failure was not corrected. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 118,000.

- Pittsburg , PA, USA

problem #73

Apr 262015

Windstar

  • 154,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Ford Windstar. The contact stated that the vehicle was repaired under NHTSA campaign number: 12V195000 (suspension). While driving approximately 25 mph over a bump in the road, the rear tires began to rub up against the vehicle. The contact pulled over and discovered that the rear axle fractured. The vehicle was taken to the dealer who diagnosed that the rear axle fractured and needed to be replaced. The vehicle was not repaired due to the vehicle being previously repaired with reinforcement brackets due to the recall. The manufacturer was made aware of the failure. The approximate failure mileage was 154,000.

- Jefferson, MI, USA

problem #72

Apr 102015

Windstar

  • 130,000 miles
The contact owns a 2002 Ford Windstar. The contact stated that the vehicle was repaired under NHTSA campaign number: 10V385000 (suspension). While driving approximately 10 mph making a right turn, there was a loud rubbing noise emitting from the rear driver's side of the vehicle. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The approximate failure mileage was 130,000.

- Lovonia, MI, USA

problem #71

Feb 202015

Windstar

  • 140,000 miles
The contact owns a 2002 Ford Windstar. While driving approximately 20 mph, the rear axle suddenly fractured causing damage to the rear driver side tire. The vehicle was taken to an independent mechanic, who diagnosed that the rear axle needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. After checking the VIN for recalls, the contact determined that the vehicle was not included in NHTSA campaign number: 12V19300 (power train). The failure mileage was 140,000.

- Wall, PA, USA

problem #70

Mar 012014

Windstar 6-cyl

  • Automatic transmission
  • 92,500 miles
The contact owns a 2002 Ford Windstar. While driving at 30 mph, the contact noticed a burning rubber odor. In addition, the contact stated that the rear driver side wheel was leaning inward. Upon further inspection, the contact noticed that the driver side rear axle was fractured. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failures and stated that the vehicle was previously repaired under NHTSA campaign number: 10V385000 (suspension). The failure mileage was 92,500. Updated 04/13/15 the consumer stated the vehicle's axle support is susceptible to rusting as well. The dealership advised the only way they would repair the vehicle would be if NHTSA issued a second recall. The consumer completed the repairs himself. Updated 11/12/2015

- Detroit, MI, USA

problem #69

Dec 092014

Windstar

  • miles

A D V E R T I S E M E N T S

The contact owns a 2002 Ford Windstar. The contact stated that the vehicle was taken to an authorized dealer who performed the recall for NHTSA campaign number: 12V195000(suspension). Within two years or longer, the failure recurred. While traveling approximately 30 mph, the rear axle and the reinforcement bracket failed. The contact stated that the rear axle cracked. The contact had to slowly coast the vehicle and park it at his residence due to the component fracturing. The vehicle was towed to an authorized dealer who diagnosed that the rear axle needed to be replaced and that they would attempt to reuse the brackets to support the axle. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was not available.

- Reading, MA, USA

problem #68

May 222014

Windstar

  • 80,000 miles
The contact owns a 2002 Ford Windstar. The contact stated that while driving 15 mph, the rear axle fractured. The vehicle was not taken to a dealer. The manufacturer was made aware of the failure. The failure and current mileage was 80,000.

- Reynoldsburg, OH, USA

problem #67

Jul 122011

Windstar

  • 122,390 miles
The contact owns a 2002 Ford Windstar. While the vehicle was parked at the dealership to be repaired, the technicians stated the rear axle was covered with rust, fractured and needed to be replaced. The vehicle was repaired. There was a recall under NHTSA campaign id number: 10V385000 (suspension:rear:axle:non-powered axle assembly) that could be related to the failure. The manufacturer stated the VIN was not included in the recall. The approximate failure mileage was 122,390. Updated 09/27/11 updated 2/10/12

- Sioux Falls, SD, USA

problem #66

May 252011

Windstar

  • 140,000 miles
The contact owns a 2002 Ford Windstar. The contact stated the vehicle was repaired under NHTSA campaign id numbers: 10V385000 (suspension:rear:axle:non-powered axle assembly) and 11V030000 (structure: Frame and members:underbody shields). Upon receiving the vehicle from the authorized dealer, the vehicle began to shake violently when driving at various speeds. The contact would also hear rattling and banging noises. The vehicle was taken back to the authorized dealer where the contact was informed that a bracket on the frame was hanging off and the piping was still corroded. The vehicle was not further repaired. The failure mileage was 140,000. The VIN was unavailable.

- Medfield, MA, USA

problem #65

Mar 012011

Windstar 6-cyl

  • 116,990 miles
2002 Ford Windstar: While driving on henry hudson pkwy in nyc, northbound, South of dykman street, there were several loud banging sounds from the rear on the ran, followed a few seconds later by a wailing sound, and the rear of the car would fishtail whenever the steering was turned. When the car was wrestled to the side of the road and I exited, there was the smell of burning rubber. Closer inspection revealed both rear wheels toed-out, and an obvious break in the rear axle. The break occurred on the left side, about 1/3 of the way across the length of the axle. Car was towed off the highway and remains parked pending repairs.

- Eastchester, NY, USA

problem #64

Nov 152010

Windstar

  • miles
The contact owns a 2002 Ford Windstar. The contact stated that the vehicle was taken to an authorized dealer on November 2010 for recall repairs under NHTSA campaign id number: 10V385000 (suspension: Rear:axle: Non-powered axle assembly) however, the contact was advised that the part needed for repairs was unavailable. The vehicle continued to remain at the dealer and they were unable to provide an estimate of when the part would become available. The contact had not experienced a failure.

- Newburg, MD, USA

problem #63

Jan 292011

Windstar 6-cyl

  • 113,000 miles
The rear axle of my 2002 Windstar cracked while driving.

- Hicksville, NY, USA

problem #62

Dec 092010

Windstar

  • 125,000 miles
The contact owns a 2002 Ford Windstar. The contact stated that while driving approximately 40 mph, the rear axle fractured causing the rear wheels to cave in. The vehicle was towed to a dealer who informed the contact that they would need to replace the rear axle. The vehicle was not repaired due to the part being on a back order. The failure mileage was approximately 125,000.

- Indianapolis, IN, USA

problem #61

Sep 252010

Windstar 6-cyl

  • 96,000 miles
Rear axle recall on 2002 Ford Windstar, we returned our car in September for a recall notice, they advised us that they would keep our Windstar until approximately March 2011. The van is sitting outside in a field parking area and is exposed to all weather conditions. We feel that there will be damage done to the van by sitting in this field. Over this time period.

- Fremont, OH, USA

problem #60

Oct 122003

Windstar

  • miles
The contact owns a 2002 Ford Windstar. While the contact was driving approximately 15 mph, the transmission failed without warning. The vehicle was towed to the dealer where the transmission was replaced under the service warranty. The transmission failure reoccurred six months later and was replaced with a new transmission. The transmission and radiator were replaced on two different occasions. The contact paid the cost for the repair expense for the one radiator replacements. In addition, the vehicle experienced a failure with the front brakes and front rotors, which had required annual replacement. Also, while driving the rear axle fractured. The failure mileage was unknown.

- Pittsburgh, PA, USA

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