This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Code 32-10 per S/B # 10-001: Safety restraint system warning light caused by a faulty harness. This is a manufacturing defect that could prevent air bags from deploying in an accident. Harness was improperly crimped during assembly. This defect could result in serious injury or death.
Honda Civic LX 2 door coupe. My wife and I were driving on quiet residential street looking at homes. Going slow - estimate10-12 mph - we had just been at a complete stop looking at a house. Foot was on brake - going down slight hill. Approached two metal sewer covers in middle of road - one in front of the other. Middle of car went over first cover and I pressed brake harder because road was more uneven then appeared and car sits alittle low to ground. Was about to go over second cover and passenger side airbags deployed with a load explosion. When I opened my eyes, I saw smoke and thought car was on fire. Wife was holding right arm, said it was broken (it wasn't). It took a while to realize what happened. I inspected bottom of car and engine compartment. I saw no damage and started the car - not sure if I shut it off or happened automatically. Driver seat belt was locked in position. Passenger seat belt worked. Car ran and operated normally. Airbags caused a lot of interior damage. I took pictures of road and sewer covers from different angles. While the car was between the two sewer covers, I felt a vibration come up the steering wheel. Wife felt and heard nothing. I suspect bottom of car hit edge of second cover because it's slightly elevated. Although there were no marks on asphalt pavement or metal cover. My questions are: * why did airbags deploy" why did they deploy at this speed? why only the passenger airbags? why did seat belts lock on driver side and not passenger side" I've called Honda dealership twice. No replies. Insurance inspected. Car is in Honda shop for repairs. I asked shop to provide any information on the computer at time of deployment.
Took car to my mechanic for SRS light on.he put it on his computer and code 32-10 comes up for "open or increased resistance in right side air bag inflater". he said to take it to a Honda dealer for repair. Honda service man tells me wiring harness needs to be replaced a $1,200 repair!! Honda has had many other people having the same problem. Honda even has a service bulletin out for this problem. Service bulletin 10-001 dated february12,2010 and revised on august13,2010. It says floor wire harness has a poor crimp in it. This is a safety issue! Honda needs to have a recall on this!!
SRS light comes on intermittently and usually when driving over uneven terrain. I took it to the dealer and they reset the light for error code 33-10 (related to airbag inflator). I was told that I would need to replace the driver side curtain air bag if the light comes on again. This is a safety issue because when the light is on, the air bag system is disabled. In the event I get into an accident, I will not be protected. My car has never been to an accident and my airbags have never deployed and I bought the car new. I believe Honda uses a faulty airbag system and creates a serious safety issue. In fact, I think Honda has a service bulletin on this and a new part number to replace the old one.
The SRS light on my Honda was on for the past month. This is a known issue that is affecting lots of Honda Civics of 2006 and 2007 that Honda refuses to acknowledge. The wiring harness has to be replaced and the passenger side weight sensor, which is close to a $2000 repair. When I asked Honda corporate (customer service [xxx] at 800-999-1009) I was arrogantly told they do not care because the car is outside of warranty. It is disgraceful that Honda markets safety in their vehicles, but does not stand behind their SRS system failing prematurely. This is not a wear and team item and no one sits in my car besides me. There should be a safety recall on this since airbags will not deploy whether or not we wear seat belts. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Denville, NJ, USA
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Air bag was inoperative due to crimp in wire harness on passenger side. There was a Honda bulletin on this problem that effected similar models. I paid $1300 to replace defective air bag wire harness due to poor workmanship. It was a safety issue that had to be corrected. I contacted Honda for reimbursement, which Honda refused, even though it was a known safety issue problem.
The airbag light would come on if we hit a small pothole. It would stay on sometimes until the key was cycled and sometimes for more than a day. After this happening more and more often we finally took it to the dealer. It turns out that the driver side curtain air bag had a open circuit in the inflator part. Honda only covered have the repairs but the should have covered all of it. This is mandatory safety equipment, it should be covered under a lifetime warranty like the seat belts.
Took car to my mechanic for SRS light on. He put it on his computer and code 32-10 comes up for "open or increased resistance in right side airbag inflater". he said to take it to Honda dealer for repair. Honda service man tells me wiring harness needs to be replaced a $1,200 repair!! Honda has had many other people having the same problem. Honda even has a service bulletin out for this problem. Says floor wire harness has a poor crimp in it. This is a safety issue. Honda needs to have a recall on this!!
The dealer replaced my passenger seat. After that my SRS warning light went off. It's been cycling on and off for years now. I was too frustrated at how I was treated at the dealership to go back at the time. Now I went in because I need to pass inspection and they tell me my whole SRS system has had an internal error.
Dashboard airbag light was on. Took it to be serviced and code 32-10 indicated the SRS control module wiring on the passenger side was faulty and the wire harness had to be replaced. Mechanic called Honda, who stated they knew about the faulty wiring problem but that it was not covered under warranty. Upon researching the internet, the problem is very frequent and widespread. The wire harness cost over $1000 to be replaced and a whole day of labor.
My airbag light has been coming for the past few weeks, so I took it to a dealership to have it checked out. They hooked it up to the computer and they said my wiring harness was bad because of heat underneath my car. I asked if Honda has recalled my vehicle because of this issue and they said not at this time, but they have seen this issue quite often in my model vehicle. The cost of the repair is $600. Why should I pay for a safety feature that's never been used before? they admitted that the harness is bad because of heat, so that tells me they have problems with this model vehicle.
Both the passenger curtain and seat airbags deployed at highway speeds for no discernible reason. This airbag failure was not the result of an accident, hitting a pot hole or road imperfection or any other external impact. The Civic was well maintained and in excellent condition with 33K miles. The Civic was never in a prior accident. It is troubling that the car was serviced at the Honda dealership on 4/12/2011 for an airbag malfunction light. Honda customer service (tel # 800-999-1009) has not taken responsibility for the malfunction and claimed the car was out of warranty. This was a deplorable response by Honda to an incident that could have resulted in injury to many people given that it occurred at highway speeds on a heavvily traveled parkway. If this was not an anomaly for this model and year (Honda has had a rash of recent airbag recalls), then others should be warned of the potential lethal nature of this malfunction.
Started noticing a rough ride and excessive road noise so took my vehicle to a local Honda dealer for alignment and was told the noise was due to tire wear. Over the past year two repair places that have replaced my oil have told me the tire wear was due to worn out struts. This spring the dealer finally told me it was a common problem caused by the upper control arms and it would cost close to $400 to replace them. My airbag sensor light had been on most of the time for the last couple of years and the Honda dealer told me during this visit that this is also a common problem and if I didn't get it fixed my airbags would not deploy in case of an accident. This problem would require replacement of a wire harness for nearly $1300. I contacted american Honda to see if there were recalls for these problems and they agreed to replace the control arms for $75 and the wiring harness for $375 but I only had 60 days to complete the repairs for this price. I got the arms replaced but didn't have the money to get new tires or replace the harness. I have noticed a significant loss of traction and the noise and vibration are so bad now that I can hardly drive the car. These both appear to be engineering issues that affect safety of the Honda Civic and recalls should be issued to prevent accidents.
The contact owns a 2007 Honda Civic. The contact stated while making a turn, the vehicle drove over a pothole and the air bag light illuminated. The vehicle was taken to the dealer who stated that the vehicle could not be repaired under the warranty due to the impact. The manufacturer was contacted, but they refused to cover the repairs. The failure mileage was 35,000. Updated 07/21/11 the dealer replaced the SRS control unit. Updated 08/19/11
My 2007 Honda Civic slid into the concrete wall on interstate 20 in arlington Texas 45 mph crash and car is totaled but no air bags were deployed. I have pictures. I believe the airbag failed in this crash.
I am currently stationed in the us air force here in germany. While traveling during a heavy rain storm here in germany, our 2007 Honda Civic hydroplaned and slid off the road. It rolled sideways at least twice and impacted a mile marker sign on the driver side mirror and landed upright after hitting its roof twice. The rear windshield and the drivers side window shattered, the front bumper was ripped off and the rear bumper was crushed in. The driverside window was shattered when my head impacted it during the roll over. None of the airbags (driver, passenger, or side curtain) deployed. We received injuries to our arms, legs, and heads/faces. My wife did receive 4 stitches on the left side of her face just behind her eye. Also she received a laceration on her left ear which required surgery. She also received a minor cut on her right pointer finger which required surgical glue to seal it. "
The contact owns a 2007 Honda Civic. The vehicle was intermittently experiencing an increased stopping distance. While driving approximately 15 mph pressure was applied to the brakes and the vehicle did not stop until repeated pressure was applied to the brake pedal. The vehicle was taken to an authorized dealer where the contact was informed that the rotors were worn. The authorized dealer replaced all four brakes; yet intermittently the vehicle continued to experience an increased stopping distance. She also stated that the vehicle surged forward from a stop resulting in a single car crash in which the air bags did not deploy. A police report was not filed. The driver was injured. The vehicle was not examined to determine the cause of failure. The failure mileage was 3,000. The current mileage was 24,000. The VIN was unavailable.
The contact owns a 2007 Honda Civic si. While driving 55 mph the air bag light came on. He inspected the vehicle and safely drove to his residence. The vehicle was taken to an authorized Honda dealer who was diagnosing the failure when the complaint was filed. The contact called the manufacturer and was advised that the air bag was not covered by the warranty. The contact was unable to provide a VIN. The approximate failure mileage was 67,000 and the current mileage was 67,500.
2007 Honda Civic. Consumer expresses discontent regarding dealership unwillingness to cooperate in making repairs the consumer stated the dealership wanted to charge her $800 for air bag repairs. The dealer inspected the SRS harness and found that the floor harness was bad.
A D V E R T I S E M E N T S
- Stoughton, WI, USA