This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am complaining because of the time I have been waiting for the recall replacement of the airbag for the passenger. I first called my dealer, space coast Honda, on February 11, 2015. I have called them after 30 days and after 60 days. Then after 60 days I get the second recall letter for the driver airbag. I understand this is a huge recall, but Honda knew about this long before we customers were notified and we should not be warned not to drive the car because it could kill us, when they are doing nothing about it....at least in my case. I am wondering if my dealer is playing favorites. We do not go for regular service, oil changes, etc. After all it is a 2004 car and a walmart oil change is good enough. The car has 100,000 miles on it and we are planning to keep it. My husband is 80 years old and cannot get in the back seat easily (which is what Honda recommends). And then there is the driver air bag...driver cannot sit in the back seat! thank you.
The contact owns a 2004 Honda Element. The contact received notification of NHTSA campaign number: 14V351000 (air bags). The dealer mentioned that it would take a week to order the part. The dealer stated that the part was not available and did not provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.
2004 Honda Element. Consumer writes in regards to vehicle airbag problems. The consumer stated the passenger and driver air bag modules were replaced. However, the corrections wouldn't be effective, unless the SRS module was replaced at a cost of $ $718.
Called local Honda dealer to schedule airbag replacement based on most recent recall. Dealer confirmed that they did not have the parts in stock and will follow up shortly. I waited several months - send another request for a status update on when the airbag would be replaced - still no response at all. I have the chat transcript from the initial call on October 21, 2014 provided by the dealer. Please let me know if you want a copy of this transcript.
- Saint Petersburg, FL, USA
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The contact owned a 2004 Honda Element. While driving at approximately 50 mph, the air bags deployed independently without warning causing the contact to loose control of the vehicle and it rolled over. The contact sustained an unknown injury that required medical attention. A police report was not filed. The vehicle was destroyed and was towed to an impound lot. The manufacturer was not made aware of the failure. One year later, the contact received a notification of NHTSA campaign number: 14V700000 (air bags). The failure mileage was 145,000.
I cannot find out if the air bag in my vehicle was make by takata or if my vehicle is not included in the air bag recall simply because I do not live in a southern state. I plan to travel to the South and am worried about it. My Honda dealer says he cannot legally deactivate the air bag. I want to know if my air bag was made by takata and if it is not on the recall list simply because I don't live in the South. Why can't I have it deactivated?
I had filed a complaint about this issue in 2010. The srv light has been on since 2010. I did have the driver seat latch replaced, the dealer cleared to code and the airbag light went off for two days and then returned. That is when I notified Honda and you. I was told I would have to pay $450 to have the harness replaced. Needless to say I no longer do business with the dealer and I am not sure if I will even buy another Honda just due to their lack of my interest. It appears there has been other complaints and other Honda vehicles recalled for similar problems. I still own my Honda Element. I would like to know why nothing has been done about this yet. True, they are no longer manufacturing this model, but there is still a lot of them driving around. I did not do anything to cause this problem, I do not think I should have to pay to have harness replaced. Honda nor the dealer [xxx] willing to help correct it. I have not had any other problems with this vehicle and I do not plan on replacing it anytime soon. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
An occupant position detection system indicator light was on most time. First time it turned on was Aug 2005, then I took my vehicle to a dealer, they turned it off. After that, it's again and again, and again, until the last time that was June 2009, they turn it off again, and a service adviser said may be a sensor or control unit defective. But they did not taken care of it. So, what should I do with this problem? please, give me an advice. Thank you so much. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2004 Honda Element. The contact stated the air bag light was constantly illuminated. The vehicle was taken several times to the dealer who ran a diagnostic test but was unable to repair the failure. The manufacturer was notified who offered no assistance. The failure mileage was 40,000 and the current mileage was 144,000. Updated 08/01/12 updated 08/02/2012
The contact owns a 2004 Honda Element. The contact stated that a vehicle crashed into the rear of the vehicle, causing the contact to crash into a preceding vehicle. The front driver side seat belt did not restrain the contact and caused the contact to be injured. A passenger was also reported injured. In addition, the air bags did not deploy. The vehicle was destroyed and was not inspected to for the seat belt and air bag failures. The failure and the current mileage was 108,000. Updated 03/05/12 the consumer also stated the seat went from an upright position to a reclining position. Updated 03/07/12
The front passenger side air bag deployed without a collision. Driver was making a slow U-turn exit from a parked location and accidentally drove one tire over a curb. The air bag deployed when the tire rolled off the curb. Dealer service personnel initially confirmed a no-impact deployment, then changed diagnosis after being contacted by Honda America.
The contact owns a 2004 Honda Element. While driving 10 mph, the air bags spontaneously deployed. The contact sustained injuries as a result but was not hospitalized. The local dealer was notified of the failure but did not provide any assistance to the contact. The manufacturer was not made aware of the failure and the vehicle was not repaired. The failure and current mileage was 75,000. The VIN was unavailable.
While driving less than 10 mph turning into my driveway, my passengers seat, side air bag deployed. There was no impact, pot hole, etc. To cause deployment. Honda of America says the warranty has expired and they will not pay to repair.
2004 Honda Element. Consumer states the air bag warning light illuminated. When the consumer arrived at the dealership to have a recall performed on the ignition, he was informed by the dealer that they would not accept responsibility for passive restraint systems unless it met the implied warranty prerequisites. The consumer stated he had to pay for a problem in the past, that incorrectly reported a problem that did not exist. The consumer is now wondering will he have to pay for the air bag light problem.
The contact owns a 2004 Honda Element. The contact stated that the air bag light stayed illuminated. The contact called the dealer who advised him to have it diagnosed. The contact called the manufacturer who stated that there were no related recalls. The vehicle had not been repaired. The failure mileage was approximately 64,000 and the current mileage was approximately 65,000.
Driving 30 mph on 2-way road. Driver coming other way cut me off, I swerved, he hit my left front with his right front. My driver airbag didn't deploy although passenger did. I sustained whiplash and chest trauma as a result. Honda 2004 Element.
Air bags and cruise control stopped working. Air bags is a safety issue and brought to dealer. Cable reel assembly in steering column was bad. Dealer said I had to pay for new assembly and labor.
A D V E R T I S E M E N T S
- Cocoa Beach, FL, USA