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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
64,151 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Hyundai Elantra suspension problems

suspension problem

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2002 Hyundai Elantra Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #9

Apr 022010

(reported on)

Elantra 4-cyl

  • miles

A D V E R T I S E M E N T S

2002 Hyundai Elantra. Consumer expresses discontent regarding receiving recall letter after accident occurred with vehicle. The control arm had eroded and broke which caused the axle to come out and it pushed the front wheel out and bent the fender. The consumer stated the repairs were made at the dealership.

- Island Park, NY, USA

problem #8

Mar 072010

Elantra 4-cyl

  • Automatic transmission
  • 25,751 miles
TL * the contact owns a 2002 Hyundai Elantra. While driving approximately 20 mph on normal conditions, the front end of the vehicle collapsed without warning. Upon further inspection, he found the front passenger wheel partially detached from the vehicle. The vehicle was towed to an independent mechanic. The mechanic contributed the failure to a fractured lower control arm. The vehicle was previously repaired under the NHTSA campaign id number 09V125000 (suspension: Front: Control arm); however, the remedy failed to correct the failure. The vehicle was repaired at the owners expense. The manufacturer refused to reimburse the contact for the service repair. The failure mileage was 25,751. Updated 05/06/10. The consumer stated he took the vehicle to the dealer for the recall. The dealer treated the right control ar, with rust proofing material instead of replacing the arm. The arm broke six months later. Updated 06/30/10.

- Mineola, NY, USA

problem #7

Jan 012010

Elantra 4-cyl

  • 56,000 miles
The contact owns a 2002 Hyundai Elantra. The contact was driving approximately 15 mph on a slight incline. The vehicle stopped without warning. The vehicle was towed to an authorized dealer for diagnostic testing. The failure was contributed to the cross member assembly and control arm. There was a recall under NHTSA campaign id number 09V125000 (suspension:front:control arm) the vehicle was repaired for the malfunction. The contact was displeased to know an additional repair cost for the driver front axle assembly was associated with the recall remedy performed. The failure mileage was 56,000. Updated 02/02/10. Updated 02/05/10.&jb

- Weymonth, MA, USA

problem #6

Nov 102009

Elantra

  • 180,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Hyundai Elantra. While driving 30 mph the control arm fractured in half, and then knocked the stabilizer links out. The vehicle was taken to a local mechanic, and he was informed of the control arm failure. She contacted the dealer in reference to recall #09V125000 (suspension:front:control arm). A technician stated that she would have to make a commitment to pay $1000 in order for him to repair the vehicle according to recall. He then added that in order to perform the remedy referenced in the recall, he would have to take the muffler down. She then contacted the manufacturer, and a representative told her that the dealer was going to create another estimate for the repair. The current and failure mileages were approximately 180,000.

- Shandaken, NY, USA

problem #5

Jun 292009

Elantra

  • 112,000 miles
To whom this concerns, regarding NHTSA "campaign id number" 09V125000. While driving my 2002 Elantra the front left wheel moved (slipped/snapped) out of place to the point that it was rubbing against the back of the wheel well when trying to stop in traffic. The car did not stop as it normally would (it felt like there was no stopping power). My vehicle hit another vehicle from behind which caused significant damage to the front end of my car. I took the vehicle to moon twp auto body to get an estimate for the damage. Part of the estimate was to replace the lower control arm and the adjuster wrote on the drivers side window that anyone handling the car should take caution as the control arm is "ripped" out. For consideration I pose this question "why would the body shop estimate replacing the control arm if it wasn't broken?" I've just received an invoice from the Hyundai dealership (falconi's 412-269-1234) itemizing that they replaced both control arms per their campaign number 091, but that the control arm was not broken. Additionally, I received pictures taken by the dealership showing significant rotting on both sides of control arm. I contend that the accident would not have occurred if the control arm had not slipped out of place. I've been in contact with Hyundai corporation at 800-633-5151 and asked them to complete all repairs for the damage directly related to the accident. They continue to claim that the control arm was not rotted and displaced and will not fix the damage. My case number with Hyundai is #3711968. At the time of the accident I was unaware of the recall as the previous/original owner (my father) nor myself had received a recall letter. Note: A recall letter has still not been received by either of us. I moved forward as if I had no claims against anyone or any company. I have more info/photos if required.

- Ambridge , PA, USA

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problem #4

Aug 262009

Elantra

  • 55,000 miles
The contact owns a 2002 Hyundai Elantra. He stated while having repair work performed, the dealer advised him of NHTSA campaign id number: 09V125000, associated with his VIN on the lower control arm and sub frame assembly. The mechanic advised the contact that it was not safe to drive the vehicle due to the nature of the sub frame. The parts were not available. The failure and current mileages were approximately 55,000.

- Bristol, RI, USA

problem #3

Aug 042009

Elantra

  • miles

A D V E R T I S E M E N T S

2002 Hyundai Elantra's lower control arm rusted. The consumer's wife lost steering in the vehicle. There were previous problems with the alignment and noises from the front of the vehicle. The consumer discovered a recall had been issued for this very problem, but was never notified.

- Unknown, PA, USA

problem #2

Jul 132008

Elantra

  • 111,000 miles
The contact owns a 2002 Hyundai Elantra. The contact inspected underneath the vehicle and noticed oil leaking from the transmission. In addition, the control arms on both sides of the vehicle had holes and were corroded. The vehicle was taken to the authorized dealer for inspection and they stated that the control arm and subframe failed. The vehicle has not been repaired according to NHTSA campaign id number 09V125000 (suspension:front:control arm) due to the unavailability of the necessary parts for the repair. There is a massive back order for the parts. The technician recommended that the vehicle not be driven due to the safety risk involved. The failure and current mileages were 111,000.

- Kingston, NY, USA

problem #1

Jul 072009

Elantra

  • 130,000 miles
The contact owns a 2002 Hyundai Elantra. While attempting to park the vehicle, the contact noticed that the frame shifted to the front tires. He also noticed that the control arm snapped when he attempted to stop the vehicle. Prior to the failures, the vehicle would shake whenever the brakes were be applied. The vehicle was taken to the dealer and they stated that the control arm and the subframe needed to be replaced. The current and failure mileages were 130,000.

- Binghambon, NY, USA

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