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10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 1
Average Mileage:
83,625 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Hyundai Elantra suspension problems

suspension problem

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2002 Hyundai Elantra Owner Comments (Page 1 of 2)

problem #27

Jul 102011

Elantra

  • 134,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Hyundai Elantra. The contact stated that the right control arm broke while the contact was driving. The dealer and manufacturer made the contact aware of NHTSA campaign id number: 09V125000 (suspension front control arm), but the VIN was not a part of the recall. The vehicle was not repaired. The failure and current mileage was 134,000.

- Knoxville, TN, USA

problem #26

Nov 012010

Elantra

  • 138,000 miles
While performing routine maintenance on our 2002 Hyundai Elantra GT, I discovered a rust hole in the drivers side lower control arm. The hole is approximately 1.5 inches in diameter located about 4 inches inward of ball joint on the upper portion of the control arm. The area surrounding the hole appeared to be very thin and brittle. The vehicle had 138000 miles at the time the issue was noticed. We have concerns about the safety of the vehicle and the structural integrity of the control arm. It seems that this is too early in the cars life to have a major structural component begin to deteriorate due to rust. Of the other cars we have owned, none have displayed similar rust to this, even after 10+ years of usage.

- East Peoria, IL, USA

problem #25

Mar 182010

Elantra

  • 118,000 miles
The contact owns a 2002 Hyundai Elantra. While driving approximately 70 mph the front control arms failed and the driver lost control of the vehicle which resulted in a fatal crash. The police and fire department arrived on the scene. The vehicle was destroyed and towed to a collision center. The VIN is a part of recall NHTSA id number 09V12500 (suspension front: Control arm). An appointment was previously scheduled before the crash occurred. The current and failure mileages were 118,000.

- Glen Burnie, MD, USA

problem #24

Sep 102009

Elantra

  • 120,000 miles

A D V E R T I S E M E N T S

Air bag light is on when car is on and started. Also when turning left or right my car is making cranking noises up in the front of the car.

- South Jordan, UT, USA

problem #23

Nov 272009

Elantra

  • 80,992 miles
On November 27th, 2009 I was coming to a stop at the bottom of an interstate off-ramp, when I heard a loud noise in the front of my 2002 Hyundai Elantra GT. I tried to move forward and it felt like I had a flat tire, but when I got out of the car the left front wheel was turned inward. I was able to get the vehicle to the side of the road and inspect the under carriage, the left front control arm had rusted to the point that it had crumpled when I tried to stop. The vehicle was towed to a Hyundai dealership and was repaired by replacing both front control arms (the right arm was also rusted). The reason I'm sending this message is because my state (Kentucky) is not involved in the Hyundai recall (id #58993) that was investigated by the NHTSA, action number PE09011.

- Georgetown, KY, USA

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problem #22

Nov 112009

Elantra

  • 41,865 miles
2002 Elantra GT made R turn from full stop onto chester pike. Heard grinding from passenger front wheel. Car came to complete stop. Front wheel fell off. Fractured suspension arm was seen. Axle failure was found when care was inspected. Recall was issued 7/10/09. I am the original owner and have not received a recall notice. I do receive weekly ads from Hyundai suggesting trade in, so they know where I am. I now need to jump through hoops to get Hyundai to pay, as I did not find out about the recall until my car was towed to and repaired by an independent garage. Police were on scene with lights flashing to protect disabled vehicle until tow truck arrived. No report was filled as there was no accident or injury.

- Ridley Park, PA, USA

problem #21

Jun 292009

Elantra

  • 112,000 miles

A D V E R T I S E M E N T S

To whom this concerns, regarding NHTSA "campaign id number" 09V125000. While driving my 2002 Elantra the front left wheel moved (slipped/snapped) out of place to the point that it was rubbing against the back of the wheel well when trying to stop in traffic. The car did not stop as it normally would (it felt like there was no stopping power). My vehicle hit another vehicle from behind which caused significant damage to the front end of my car. I took the vehicle to moon twp auto body to get an estimate for the damage. Part of the estimate was to replace the lower control arm and the adjuster wrote on the drivers side window that anyone handling the car should take caution as the control arm is "ripped" out. For consideration I pose this question "why would the body shop estimate replacing the control arm if it wasn't broken?" I've just received an invoice from the Hyundai dealership (falconi's 412-269-1234) itemizing that they replaced both control arms per their campaign number 091, but that the control arm was not broken. Additionally, I received pictures taken by the dealership showing significant rotting on both sides of control arm. I contend that the accident would not have occurred if the control arm had not slipped out of place. I've been in contact with Hyundai corporation at 800-633-5151 and asked them to complete all repairs for the damage directly related to the accident. They continue to claim that the control arm was not rotted and displaced and will not fix the damage. My case number with Hyundai is #3711968. At the time of the accident I was unaware of the recall as the previous/original owner (my father) nor myself had received a recall letter. Note: A recall letter has still not been received by either of us. I moved forward as if I had no claims against anyone or any company. I have more info/photos if required.

- Ambridge , PA, USA

problem #20

Aug 062009

Elantra

  • 49,139 miles
Going approximately 20 mph approaching stop sign. Car came to complete stop. Could not exit drivers side door. Exited passenger side to find front left tire turned out at 90 degree angle. Front lower control arm rusted through and broken.

- Blacksburg, VA, USA

problem #19

Jun 052009

Elantra

  • 120,000 miles
The front passenger side control arm of my 2002 Hyundai Elantra broke. The wheel could have flown off, but luckily it didn't. this happened on a 2 lane road. If it had happened on a highway, it could have been catastrophic. The car was towed to my mechanic and is still there. I did research online and found information about a recall dated April 2009. I called Hyundai Consumer Affairs hotline and was told the recall is not officially released and dealerships won't acknowledge it. I was also told my car won't qualify for the recall because the mileage is too high.

- Carmel, IN, USA

problem #18

May 252009

Elantra

  • 140,000 miles
2002 Hyundai Elantra-great car no major problems. Memorial day coming home on a secondary road approaching a stop sign-bang! couldn't move the car.a driver going by tells me don't move-the wheel is off the car! had to be towed from scene-the lower control bar had completely rusted through and let go. The metal used on this particular part is so thin it is scary! you would expect the metal used for this part would be rather thick due to the serious purpose it serves and the constant stress it must endure.at seven years old it should not be rusted away to the point of breaking in two. The only symptoms I experienced was a high pitched sound which occurred every once in a while-sounded like chain jingling, and a somewhat smoother ride like my tires were low on air. I have numerous people look at this -they walk away in disbelief when I tell them the car is seven years old, considering the rust on this control arm it is unbelievable-I am now wondering if there are others out there having the same experience. I am a school bus driver -having driven school busses for over twenty years but this experience has enlightened me to the importance of the circle check on our vehicles!!!!

- East Falmouth, MA, USA

problem #17

Apr 262009

Elantra

  • 140,000 miles

A D V E R T I S E M E N T S

Left front lower control arm rusted through and while turning into gas station experienced severe grinding noise and collapse of wheel. Upon investigation found vehicle undrivable and had flat bedded to garage. My mechanic replaced both lower control arms that had rusted completely through using Hyundai replacement parts. Contacted Hyundai directly and complained and have case number and hope for reimbursement of monies spent.

- Titusville, NJ, USA

problem #16

Apr 232009

Elantra

  • 109,000 miles
2002 Hyundai Elantra left control arm broken.

- Woonsocket, RI, USA

problem #15

Oct 142008

Elantra

  • miles
Car was riding normal as always, then made left turn and left front wheel was pushed into the rear of the wheel well. Slid off road, resulting in minor cosmetic damage. Cause of failure was a snapped left front control arm due to rust. Part was personally replaced at great expense. Broken part is available.

- Mountain Top, PA, USA

problem #14

Apr 162009

Elantra

  • 93,000 miles
Left (driver's side) front control arm failure on 4/16/09. Vehicle was purchased new in June of 2002. Currently has approximately 93,000 miles. All routine maintenance has been performed on vehicle (I.e., oil changes, 30K service, 60K service, 90K service). Control arm failed while traveling on interstate highway at a speed of approximately 30 miles per hour.

- Lincoln, RI, USA

problem #13

Apr 122009

Elantra

  • 75,000 miles
The contact owns a 2002 Hyundai Elantra. The contact stated that the control arm was rusty in the front end of the vehicle. While driving approximately 5 mph over a speed bump, it felt as if the passenger side collapsed. He exited the vehicle and did not see any visible signs of damage. After the incident, the contact noticed steering, grinding, and rubbing issues with the vehicle. He took the vehicle to a repair shop and they identified the rusted control arm. The vehicle was towed to the dealer, but the contact has not yet received a response. The manufacturer was not notified and the vehicle has not been repaired. The current and failure mileages were approximately 75,000.

- Arberne, NY, USA

problem #12

Mar 122009

Elantra

  • 68,000 miles
After braking, my Elantra jerk, made and awful grinding sound, and was extremely difficult to steer. Upon visual inspection, I could see that a part had broken off. I had it towed to a local mechanic who said that the right front control arm was "rotted through" and that this is often seen in Hyundai. The left side also shows signs of deterioration. The mechanic recommended replacing both sides, as the left side might only last a few months given the degree of deterioration. Parts are being replaced.

- Pittsburgh, PA, USA

problem #11

Mar 052009

Elantra

  • 85,000 miles
I had to put on the brakes hard to stop from hitting a car that stopped short. The car jerked and when I began to proceed there was clearly something wrong with the front end. I got the car to our local dealer who is just a mile away from where this occurred and after the car was inspected was told that the front end came within 1/2" of corroded metal from breaking off. There was only 1/2" of metal left holding it in place. I was told the front control arms were both "annhilated" and were completed rusted out. I have to replace both of them at a cost of more than $1000. This car was purchased in New Hampshire and spent 2002-2008 in New Hampshire subject to the salt and winter conditions. It only has less than 85,000 miles on it and was treated well and serviced routinely. Like other consumers, who have reported this issue, I feel that this should not have happened and that there is clearly a defect on the front control arms which allows them to become subject to corrosion. Luckily I was able to drive just 1 mile to the dealer who will be performing service, but should this have happened while further away, I was told I was one pothole away from the whole front end falling off. It goes without saying that severe damage and potential personal harm could have occurred if the car had been in a collision or worse, if the control arms had broken free while on the highway or at increased speeds. This is clearly dangerous and I had no reason to think that a car that's 7 years old could suffer something like this under normal conditions.

- Durham, NC, USA

problem #10

Feb 202009

Elantra

  • 64,000 miles
The contact owns a 2002 Hyundai Elantra. While driving approximately 10 mph, the front driver's side of the vehicle collapsed without warning. The vehicle was towed to the dealer and they stated that the front driver's side control arm fractured. The dealer made the replacement, including the tie rods at the cost of $700. The manufacturer did not assist. The failure and current mileages were 64,000.

- Fall River, MA, USA

problem #9

Jan 042009

Elantra

  • 40,000 miles
I was driving at around 40 mph when the vehicle in front of me stopped short to let a police car cross our lane. I had to slam on the brakes to avoid hitting this car. I pulled over to the side of the road because I heard a strange sound, as though I had a flat tire. After being towed to my mechanic, I was told that the passenger side control arm had snapped because it was completely rusted out. I have about 40,000 miles on the car. I was also told that I was very lucky this didn't happen on the highway at high speed.

- Hampton, NH, USA

problem #8

Oct 032008

Elantra

  • 68,000 miles
I stopped at a red light and something under my car snapped and the car swerved to the right. I had the car towed to a mechanic who determined the lower right control arm had rusted through and broke.

- Minneapolis, MN, USA

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