This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In the last 2 weeks, the eps light has come on my dashboard 3 times, accompanied by the power steering failing. The first time it happened, I was in the middle of an intersection, turning left, and my power steering failed. The second time I was in my driveway, luckily not yet pulled out into the busy street on which I live. The third time was just today on the highway, and as I was going 65 mph, the power steering failed. The only way I've found to "fix" it is to turn off my car and start it again. Had I been going over the bridge near my house where there is no shoulder to pull onto where I could restart my engine, today I would have been unable to steer around the curves of the highway. This is not just a minor problem. This is a safety liability on the part of the manufacturer and needs to be addressed. I have read about many other people with the same car having this issue and Hyundai doing nothing about it. So far, only a handful of 2015 sonatas have been recalled for the exact same issue, but nothing has been done about the Elantras. I have contacted Hyundai regarding this, and they say that my VIN is not part of a recall, even though it clearly has the same problem as the recalled sonatas occurring repeatedly, and therefore I must absorb the cost of whatever it will take to remedy this problem. Again, this is a liability on Hyundai's part, and they should be responsible for fixing it at no cost to the consumer. Thank you for your time.
On my way to work on August 8, 2013, I was on the freeway in the early morning rush hour traffic driving approximately 50 mph when my power steering went complete out and the eps light came. I took the vehicle to the Hyundai dealership and after they inspected the vehicle, they indicated that it was a known issue and they had developed an update that they could upload it to to the computer responsible for the power steering in the vehicle. Once the update was run, the vehicle was driving like normal. This morning on July 4, 2014, I went to start my vehicle and was driving again in the early morning rush hour traffic, and low and behold the eps light came on again. I will be contacting the dealership first thing in the morning and asking they inspect the vehicle. I doubt that this time an update will fix the problem as it has occurred twice now and expect that it will cost tons to fix the vehicle. This time I have done research on various Hyundai forums and just googling the term "eps light Hyundai Elantra 2009" and found that many individuals are experiencing the same issue with the eps light. This is a hazard and is something that needs to be investigated. It could cause someone serious injury if their power steering unexpectedly goes out on the freeway or in the middle of a turn.
While driving on a rural road at low speed, vehicle shut down without warning. Rolled to the side of the road. Restarted vehicle but had no power steering. Both ESC and eps lights were on dash display. Vehicle has remained in this condition since then.
Comments: My eps electronic power has ceased to function twice. Once a year ago - I got into start the car and the eps light came on and there was no steering - could not turn the wheel. I reported to Hyundai and was ignored. There are others reporting the same thing on the internet. Tonight, we came out of the theater late late show - and the same thing occurred. A year ago- I put the key in and out 3 times the light went off and the steering came back. Tonight it did not. I believe to be electrical in nature and a result of a faulty design. The only thing we did tonight differently than before was to turn on the rear overhead light before going in the theater.
The contact owns a 2009 Hyundai Elantra. The contact stated while driving approximately 10 mph out of a parking space, there was a complete loss of power steering. The engine was turned off and upon restarting, the vehicle resumed normally. The vehicle was taken to an authorized dealer for diagnosis where a trouble code was detected. The power steering software was updated. The manufacturer was notified of the problem. The approximate failure mileage was 79,384.
- Rochester, NY, USA
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Had car in shop for power steering / eps light issue on 3/21/14 (81431 miles). They did an update #C1290 to recalibrate the esp and had to do a front wheel alignment too. The power steering went out again while I was on a busy road around 4pm. I took it back to the Hyundai dealership on 4/8/14 and they re-did the update #C1290. They told me that it is an electrical 'shortage' causing the problem and I would need to replace the entire steering column shaft assembly - costing $1600. I saved up the money and called to get the work done (5/8/14) and the price went up to $1920 now!!!! they told me they can put in a used steering column for $350 - but would only guarantee the work/part for 90 days. Meanwhile I am driving without power steering causing more injury to my arms and neck and very difficult to drive & dangerous in traffic. The sonata was recalled for the same issues....why won't they recall the Elantra's also?
Driving car on wet roads at 45 mph, applied brakes to slow down for a street light and the ABS was gone. Car slid into the opposing lane and made a grinding noise due to the failure. Then the eps light came on and the power steering was gone. Close-call accident, very scary, and a lot of pain in my neck and arms from driving without the power steering.
As I was driving the vehicle the power steering stopped working making it very difficult to maneuver vehicle. I took it to dealer and they said it was either a software update needed or if that doesn't work the steering column.will need to be replaced..the software update was installed and appeared to work. Approximately one week later as I was turning a corner and it went out again nearly causing me to have an accident. It now needs a steering column which would cost around $3000. I contacted consumer department at Hyundai corporate offices requesting a warranty decision review as I am unable to financially have this work done at this time. I told them it should be a recall since it is a very serious issue and sure to cause an accident. I went on line and there are multiple statements from others with this vehicle that have the same issues with the power steering failing while driving. I feel this is a very serious situation and a recall should be on this vehicle before injuries are caused. The response from Hyundai consumer department was they will not include it in the warranty and they are unable to help me.
I have a 2009 Hyundai Elantra with just over 100,000 miles on it. Around a year ago I had an issue with the eps light coming on. I took it to the dealer, and they had to do something to the computer. Yesterday I was driving and the eps light came on again. I then realized the power steering had completely went out in my car. I got into a parking lot and turned it off and then back on and it worked fine. Took it to the dealer and they told me that the entire steering column has to be replaced for $2,400. I am very upset because I do not have the money, and my extended warranty that I paid $4,000 for just ended. I am still paying on it. I decided to do some research and found out that it is very common in the Hyundai Elantra to have steering issues. As far back as 07 and as recently as the 2013 model. I had my baby and two other passengers in the car with me when it happened, and the thought of if I had been going 70 on the freeway when this happened makes me never want to get into the car again. I do not think that it is normal for so many cars to have the same issue. I think it should be looked into and recalled. It took every bit of strength I had to turn the car. I think this is a very serious issue and with so many complaints it should be looked into. Hopefully Hyundai does not wait until lives are lost to fix this. I have added the links with the complaints similar to mine. It seems that the steering columns are defective. With so many repairs having to be made, I am sure Hyundai is aware by now. www.aboutautomobile.com/complaint/2009/Hyundai/Elantra/steeringforums.edmunds.com/discussion/14787/Hyundai/Elantra/Elantra-2013-steering-column-issueswww.faqs.org/car/Hyundai-Elantra-2009/steering/www.hyundaiforum.com/forum/Hyundai-Elantra-touring-I30-45/eps-12111/
The contact owns a 2009 Hyundai Elantra. The contact stated that the vehicle was hesitant upon accelerating from a stop sign. The vehicle was taken to the dealer for diagnosis. The technician stated that the failure was caused by the power steering. The technician replaced the power steering unit but the failure continued. Additionally, the steering wheel detached from the vehicle while parked. The manufacturer was made aware of the failure. The approximate failure mileage was 53,000. Updated 3/12/14
My daughter and I purchased this car August 30th 2013. In good faith from joyce koons in manassas Virginia. Less than 90 days after purchase the vehicle has lost power steering ability twice. On Nov 11th the car was serviced (total charge $172.50) and now the entire column shaft assembly needs replacing part # 56310-2H50. $2105.56 + parts $600 + alignment $99.95 my inquiry is two fold #1 is there any history of this being a faulty "part" on this vehicle? #2 the human element (because I know I human will be reading this) we purchased an extended warranty on this vehicle because my daughter's father passed away and he always took care of the vehicles. Now we are being told that this isn't a covered part even though steering issues are supposed to be covered.
March 2012 the eps indicator light came on and the steering became very difficult. This happened intermittently at first, very scary when driving, and would sometimes resolve itself if the car was restarted. The dealership performed an update and repaired a loose connection, which seemed to correct the problem. In Jan 2013 the eps light came on & again steering became almost impossible. This time the dealership recommended replacing the steering column & motor to the tune of $2,312. As this is 1/4 the total value of the car, it seems astronomically high. As a highly paid public school teacher, I cannot afford this and am forced to drive the car as it is. I contacted Hyundai customer service who said there was nothing they could do as my warranty had expired. With so many complaints of this type, I am surprised Hyundai has not looked into it. I will never buy another Hyundai.
The contact owns a 2009 Hyundai Elantra. The contact stated that the electronic power steering light illuminated on the instrument panel. The power steering assist failed and the steering wheel seized. The contact spoke to the dealer, but was not able to have the vehicle inspected. The failure and the current mileages were 113,153.
Driving at a speed of about 45mph when the eps light came on and it became hard to steer the car. I did a search to find many complaints for the same problem, but no recalls as of yet. This problem needs to be addressed before a life is lost! not after! I am currently at the dealership and afraid to hear what it will cost me cause I'm no longer under warranty. Hyundai needs to do right to the customers or risk developing a bad rap.
The electronic power steering stopped working as the eps indicator light came on. I had difficulty steering so I pulled over and restarted the car which temporarily fixed the problem. The rest of the way home (apprx 5 miles) it stopped working about 6 more times. Again this morning (5/20) on the way to work it stopped working. Each time it stops I am able to temporarily "fix it" by restarting the engine. To be safe I'm keeping off the highway. Prior to this incident my eps indicator light would come on periodically but without the eps itself failing. During these prior incidents my mechanic couldn't find a problem and turned the light off, but found it troubling. I took it to Hyundai at one point and they claimed nothing was wrong and turned the light off.
Steering wheel sticking while driving at any speed. I was told today steering column needs to be replaced and possibly the rack too. In addition, hearing a noise while turning or backing up before warranty expired and took the car in. First time, stated bad axle and replaced. Second time, still heard noise again and told everything is fine at 53,000 miles. Third time, at about 67,000 told it was the shaft due to being worn out along with the steering column and possible the rack too. I see several steering column complaints for this make and model. I don't understand why this is not being looked into?
Making hard left turn after backing out of driveway, power steering fails. Restarted car to restore power steering. Also failed on a rough road with no turn. Reproduced problem with a hard left turn while standing still. In all cases, restarting the car resolves the problem.
The contact owns a 2009 Hyundai Elantra. The contact stated that while driving 55 mph, the steering wheel became difficult to turn and the electronic stability program and electronic stability control lights illuminated. The vehicle was restarted, where it began to function normally. The vehicle was taken to the dealer where it was found that the steering column had failed. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was 71,000 and the current mileage was 71,243.
A D V E R T I S E M E N T S
- Kimberly, WI, USA