Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
3,663 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Cherokee accessories - exterior problems

accessories - exterior problem

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2014 Jeep Cherokee Owner Comments (Page 1 of 3)

problem #51

Sep 172015

Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign numbers: 15V509000 (visibility) and 16V529000 (power train) however, the parts to do the repairs were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure. Part distribution disconnect.

- Benicia, CA, USA

problem #50

Dec 132015

Cherokee

  • miles
The contact owns a 2014 Jeep Cherokee. The vehicle was included in NHTSA campaign numbers: 16V529000 (power train), 15V041000 (air bags), and 15V509000 (visibility). The dealer was contacted to schedule the repairs and indicated that the parts were not available. The contact was advised to schedule an appointment on October 3, 2016. The dealer was contacted months later and was unable to determine when the parts would be supplied from the manufacturer. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.

- Friendswood, TX, USA

problem #49

Sep 092016

Cherokee

  • miles
There are multiple recalls on this vehicle that are over a year old that can result in the vehicle become inoperable while driving. Nothing seems to be happening to resolve these issues. Two of the recalls can result in loss of power while driving.

- Coppell, TX, USA

problem #48

Sep 132016

Cherokee

  • miles

A D V E R T I S E M E N T S

There have been several recalls on my vehicle since purchasing it almost 2 years ago. I've had to be inconveniently placed in a rental a couple times and pay a deposit out of pocket for something that wasn't even my fault. I contacted the dealer days after purchasing it to express my dissatisfaction, they were very unhelpful. One month after purchasing it is when I started needing to get the vehicle serviced several times. This latest recall, I have reached out to the dealer and the "earliest" appointment isn't until November. I called NHTSA customer service today to see if they could "speed up the process" but they too were very unhelpful. The person I spoke with expressed that the parts needed to fix this recall were all sold out and she wasn't sure when the parts would be coming in. Now, I am stuck in an unsafe, faulty vehicle until it can get serviced to this recall. In the safety recall notice it states in bold, "the loss of motive power could cause a crash without warning." Driving this vehicle in the condition that it's in and the potential safety hazard is life threatening. What exactly am I supposed to do now? I use this vehicle everyday and I am not the only passenger in it. I've contacted NHTSA before and submitted documentation of all the services the vehicle has had, and nothing was resolved on my behalf. I'm surprised legal action hasn't been presented to the manufacturer for these recalls and poor quality vehicles.

- Austin, TX, USA

problem #47

Aug 012016

Cherokee

  • 21,000 miles
Front windshield cracking.

- Monmouth Jct., NJ, USA

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problem #46

May 052016

Cherokee

  • miles
Received two recalls, have been going to dealer for over 8 months to get them done, contacted Jeep manufacturer, still no parts received. Dealer says they have not received parts and to keep checking in, which I've persistently been doing for eight months to the point of frustration. It has been almost a year since the last two recalls were stated.in the meantime my defective parts continue to malfunction if used. An efficient and timely manner to get the recalls done has not been conducted by Jeep and by fca us llc.

- Bellevue, WA, USA

problem #45

Jan 042016

Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2014 Jeep Cherokee. The contact received a notification of NHTSA campaign number: 15V509000 (visibility); however, the parts for the recall were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Mooers, NY, USA

problem #44

Mar 222016

Cherokee 4WD 6-cyl

  • 22,020 miles
My Jeep Cherokee 2014 has 21181 mileage and the check engine light came on.I notice that the car was shifting into gear hard and at times would not accelerate when getting on the freeway. So my husband took it to get the oil changed at the dealership where we bought the Jeep and they said everything looked good. Well when my husband left all the dummy lights came on he turned right around and went back to the dealership, the service manager came out and said the tech put the wrong oil filter on and that they would have to redo the oil change. On a month later the check engine light comes on so we call the dealership and ask if maybe them putting the wrong filter on that I would cause the check engine light to come on.the service manager said no that we would have to take it to Jeep. It is still under warranty because it is under the mileage.but I looked on the complaint forum and seen many people having the same problem some having a hard time getting Chrysler to help them. And almost all of them having the transmission replaced. I find that to be very disturbing considering I have only had the car for 8 months. I feel that the car should be replaced this is a dangerous situation that could cost lives. Thank you.Tacoma

- Tacoma, WA, USA

problem #43

Dec 102015

Cherokee

  • 4,800 miles
I have been waiting months for parts on recall R39/NHTSA 15V-509. Dealer keeps telling parts are not available.

- Phoenix, AZ, USA

problem #42

Nov 122015

Cherokee

  • miles
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 15V509000 (visibility); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Astoria, NY, USA

problem #41

Oct 132015

Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 15V509000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Chatsworth, CA, USA

problem #40

Jul 232015

Cherokee

  • miles
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign numbers: 15V393000 (structure) and 15V509000 (visibility); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 04/13/16

- Rockford, IL, USA

problem #39

Oct 012015

Cherokee

  • miles
The contact owns a 2014 Jeep Cherokee. The contact stated that the recall notice for NHTSA campaign number: 15V509000(visibility) was received in October of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.

- Northport, NY, USA

problem #38

Nov 012015

Cherokee

  • miles
The contact owns a 2014 Jeep Cherokee. The contact received a notification of NHTSA campaign number: 15V509000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Staten Island, NY, USA

problem #37

Jan 192016

Cherokee

  • miles
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 15V509000 (visibility) however, the part was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- New Orleans, LA, USA

problem #36

Sep 122015

Cherokee

  • miles
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 15V509000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Greenacres, FL, USA

problem #35

Jun 152015

Cherokee

  • miles
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 15V509000 (visibility) and was unable to receive the part from the dealer for an extended period of time. The dealer was unable to determine when they would be able to schedule the recall repair appointment. The manufacturer was contacted and they were unable to provide a reasonable time frame to supply the part to the dealer. The contact had not experienced a failure. Parts distribution disconnect.

- Kingsport, TN, USA

problem #34

Nov 262015

Cherokee

  • 47,000 miles
Composite material that makes up these windshield wiper sprayer nozzels must be defective, as they busted during freezing weather. While making a thanksgiving trip to the mountains my Jeep was subject to freezing weather during the night. I allways keep approved window whiper solution (not water) in the wiper reservoir. However, these nozzels were not able to stand up to the freezing conditions and therefore busted. The dealer claims that it is my fault that someone (don't know who) put water in my wiper reservoir and therefore it is my fault! the dealer says that he will fix the proble for about $200, parts and labor. Well great!,...(not!) so, ...what happens the next time I go to the mountains"?" I believe that the composite material (plastic) is defective for this vehicle and would like Chrysler Jeep to replace for free.

- Sun City, CA, USA

problem #33

Sep 302015

Cherokee

  • miles
The contact owns a 2014 Jeep Cherokee. The contact received notifications of NHTSA campaign numbers: 15V393000 (structure) and 15V509000 (visibility) however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Fairfield, VA, USA

problem #32

Aug 122015

Cherokee

  • 22,000 miles
The contact owns a 2014 Jeep Cherokee. The contact stated that the windshield wipers did not properly clean the glass. In addition, there was an abnormal static noise coming from the radio. The contact received notification of NHTSA campaign number: 15V509000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 22,000. Parts distribution disconnect....updated 02/04/16

- St Louis, MO, USA

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