The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 15V393000 (structure) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Lakeland, FL, USA

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign numbers: 15V393000 (structure) and 15V509000 (visibility); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 1/15/16

- New Bedford, MA, USA

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 15V393000 (structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Ulster Park, NY, USA

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign numbers: 15V393000 (structure) and 15V509000 (visibility); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Highland Park , MI, USA

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 15V393000 (structure) however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Weatherford, TX, USA

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 15V393000 (structure); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. The contact had not experienced a failure.

- West Babylon, NY, USA

I was driving down the highway. When I heard a loud gunshot noise and glass everywhere. I looked up and noticed it was my sunroof. There was no cars in front of me. Because the first thing I thought maybe a rock hit it. But as I got out and looked and check out the incident sunroof was pushed up. Meaning if the rock cat hit it it would be pushed in towards the vehicle. Since it was pushed up believe me to think the engine may have misfired or some kind pressure was in the vehicle that needed to be released. My truck is now in Jeep being investigated buy Jeep to see if it's something that they are responsible for which they are. But I know they are going to try and put it on my insurance and then we are going to have big problems.

- Riverhead, NY, USA

Shortly after starting our 1500 mile trip on July 14 crossing a bridge the monaco diesel pusher motorhome towing a 2014 Jeep Cherokee 4X4 latitude with active drive II shook badly front-to-back and side-to-side and would not stop until I pulled over to the side of the road. Normally a bump will cause the mh to shake front-to-back momentarily. I got out and checked around and under both vehicles and found nothing amiss. Got in and headed on our trip. A couple of times that day the mh shook when hitting a bump but not as violently as earlier. No more shaking on the trip and no apparent damage. The Jeep had been disengaged and reengaged from the motorhome a couple of times with no sign of damage. We traveled from bryce canyon national park to capital reef np on 20 July over a curvy, hilly highway. At capitol reef we disconnected the Jeep and found the passenger side tow bar/tab had damaged the shroud in the front of the Jeep. We drove the mh and Jeep separately to moab, ut for repairs. When the mechanic removed the lower front shroud on the Jeep and inspected the damage he found the welds on the Jeep aluminum bracket that the tow-bar base-plate was fastened to were broken on the passenger side and cracked on the driver's side. We continued driving both separately to our home.

- Scottsdale, AZ, USA

The Jeep Cherokee has a plastic skid plate underneath. The first incident happened when I hit a puddle of water, pulling the front edge of the skid plate loose. At that point, anytime my speed reached 45mph it would vibrate, making a very loud noise. I called the dealership and took it in the next morning. The tech said he sees this all the time, the plate is held on with plastic bolts. They repaired in 30 min, no paperwork. The same thing happened again in feb2015. I took the vehicle in to the dealership for an oil change and asked that they re-secure the skid plate. I was advise it was done. It happened again in mar2015, and I returned to the same dealership for this problem, along with several recalls. I was told they would put metal screws in to repair it. The 4th time it happend was june2015, mileage appx 7500. This time was much worse than prior, as when the skid plate came loose, the plastic was flipped under so it was dragging the ground at all times (not just vibrating at increase speed).

- Frisco, TX, USA

Note: This issue is with the 2014 Jeep Grand Cherokee ecodiesel engine: On the 1st occurrence, after merging on highway with 4 passengers, at approximately 55-60 mpg, vehicle began to violently shudder/vibrate, with shuddering steering wheel difficult to control. Shuddering stopped when removing foot from accelerator, and started shuddering again when I began accelerating. It happened several more times on the way home, and has continued to vibrate/shudder intermittently every day since. It seems to primarily happen around 7th/8th gear at 55-60mph, but has also happened going around 40mph. Research shows this is a common problem with the 2014 ecodiesel engine, and could very easily cause a fatal accident.

- San Antonio, TX, USA

While pulling onto a state highway, my rear liftgate opened on its own, even though it was shut and latched when I initially took off. There were no warning beeps or lights before or during this event. My 35 pound dog was thrown out onto the highway.

- Brownsburg, IN, USA