This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Jeep Commander. The contact received a recall notification for NHTSA campaign number: 14V438000 (electrical system:ignition:switch) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Commander. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The vehicle lost all power due to the ignition failure while driving down the road. This has happen multiple times. Chrysler has acknowledged a problem with the ignition switch design and sent out recall (P41/NHTSA 14V-438) in Oct of 2014. They have not developed the part yet to fix this recall. The dealerships don't want to touch it until the part is available. The car will sometimes crank and sometimes will not due to the faulty switch. I have contacted and filed a complaint with Chrysler and get the impression they are dragging their feet on this recall. They claim to be developing the part, but that has been 9 months. When the vehicle shuts off going down the road all power is lost including power to the airbags.
The contact owns a 2007 Jeep Commander. While driving out of the driveway at 10 mph, the vehicle experienced a complete loss of power. The vehicle was inspected by two Chrysler technicians; however, the results of the diagnostic were unknown. The contact received a notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The failure mileage was 72,000. Updated 8/31/15 updated 09/03/15 updated 10/31/2017
The contact owns a 2007 Jeep Commander. While driving at approximately 15 mph, the vehicle stalled, the steering wheel seized, and the brakes hesitated to stop the vehicle. The failure recurred several times. The contact received notification of NHTSA campaign id number: 14V438000 (electrical system) however, the parts were unavailable to perform the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 67,000.
- Sugarland, TX, USA
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The contact owns a 2007 Jeep Commander. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Commander. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The car stops when it wants rather if I'm in traffic, stop sign, red light, or interstate.. the wheel and the brakes will lock up. I've been calling Chrysler the 1800 number and local dealerships such as picayune ms and slidell la about the situation but nobody seems to care!!! they said the parts isn't in and that its the ignition switch so I payed out of my pockets for the ignition switch and got it put on with the money that I didn't have to spare but obviously that wasn't the problem.. now my car engine is making raggling and tractor noises. Barely want to start.. basically I don't have transportation to or from work and school for the fall!!!!!!!!! thanks a lot Chrysler...
The contact owns a 2007 Jeep Commander. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. MA 08/17/15 updated 09/03/15
The contact owns a 2007 Jeep Commander. The contact received a notification of NHTSA campaign number: 14V438000 (electrical system), but the part was not available for the repair. The contact felt that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Commander. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Commander. While the vehicle was in the reverse position, the key was removed without the ignition being turned to the off position. The vehicle was taken to a dealer. The technician diagnosed that the key failed and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The contact was made aware that the VIN was included in NHTSA campaign number: 14V438000 (electrical system). The failure mileage was approximately 30,000.
The contact owns a 2007 Jeep Commander. The contact received a recall notification of NHTSA campaign number: 14V438000 (electrical system). While at a stop light, the vehicle became disabled, causing it to roll backwards and strike another vehicle. There were no injuries and a police report was not filed. The failure occurred twice. The contact attempted to have the vehicle repaired according to the recall, but was informed that the parts were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The failure mileage was 120,000.
The contact owns a 2007 Jeep Commander. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Commander. While driving at various speeds, the vehicle stalled. The contact was able to restart the vehicle. The failure recurred on numerous occasions. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 14V438000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 78,300.
Since I purchased my Jeep Commander I have experience total electrical failure while driving on many occasions. This happens approximately every 6 months. While driving in speeds varying from 20 - 70 miles an hour my car will lose power. Prior to losing power all dash lights, tachometers, hazards, warning lights and performance indicators will flash repeatedly, very quickly. Within moments of the flashing lights my gas will shut off, my brake system completely fails and my steering will completely lock up. I have absolutely no way of controlling my vehicle in any manner. Several times my vehicle has stopped in major traffic. Numerous times other vehicles have had to make drastic maneuvers to avoid crashing into my car. I have almost been rear ended and was nearly T-boned when my car died as I attempted to make a left hand turn. In the event that I am hit, my airbags have no power and will not deploy. My windows and locks have no power. My children and I could be trapped in my car. I have taken my car to the Jeep dealership that I purchased it at and they refuse to fix it and will not provide a replacement vehicle that is not a death trap. I have called the Chrysler recall assistance center and was told no parts are available and have no indication as to when or if there ever will be. I cannot sell my car because no one will buy it knowing it has such major safety issues. This is the only vehicle I own. I have 3 children that drive in this car everyday. One of my children has cancer and I need a safe reliable car to take him for chemotherapy treatments. Chrysler is not accepting any responsibility even though I was mailed a recall notice. Please help!!!!!
2007 Jeep Commander. Consumer writes in regards to ignition switch recall repairs and seeks reimbursement. The consumer stated his wife experienced a loss of engine power, steering and braking assist. Recall 14V438000.
The contact owns a 2007 Jeep Commander. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Commander. While driving at any speed, the vehicle would jerk and stall and the check engine light illuminated. The failure recurred numerous times. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 120,108.
The contact owns a 2007 Jeep Commander. While driving 45 mph, the vehicle lost power and the check engine warning light illuminated. The vehicle was taken to multiple dealers and the mechanics diagnosed that the PCM needed to be replaced. The failure recurred on numerous occasions. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was made aware of NHTSA campaign number: 08V203000 (power train), but the VIN was not included. The VIN was included in NHTSA campaign number: 14V438000 (electrical system). The failure mileage was 98,000. Updated 7/14/15
A D V E R T I S E M E N T S
- Waltham, MA, USA