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6.0
fairly significant- Typical Repair Cost:
- No data
- Average Mileage:
- 192,000 miles
- Total Complaints:
- 2 complaints
Most Common Solutions:
- not sure (2 reports)
fuel system problem
Helpful websites
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A D V E R T I S E M E N T S
I received recall notice for fuel tank. When I called the dealer none of the parts needed to make the fix were in stock. The fix is to install a tow hitch as additional steel framework to protect fuel tank from rear end collision. I made several followup calls with same answer from dealer.
Time passed and additional recall notices came, I called Jeep and told them of the result of attempts to have their fix installed. Jeep must have notified the local dealer and I received a call and scheduled an appointment (at their convenience, which was at 7 am and leave it there until called repair was done). I keep my appointment and after almost 4 hours I called to ask for an eta I was told to come in.
When I returned they said the fix was not done, their reason was, in the interim waiting for hitch to be in stock, my car was rear ended in a parking lot making it so the hitch could not be installed. The person in charged walked me out to my jeep I got down and looked at the damage I requested he show me why.
His response was "I'm not getting down there to show you anything, this is a courtesy repair" he went on to state Jeep guild lines were met and the car had damage they had no further responsibility. I looked, there was a dent, but their suggested fix was still possible to make. The fact that they did not have in stock (they claim) parts for over 2 years to make the fix and I sustained an impact in that time was a bone for them and I am still driving at risk.
Just the other day I went to a local tire dealer for a front end inspection, they found the usual shocks brakes and tires, an expected find, up selling is always expected. I asked them what caused my Jeep to go into a violent shaking if I hit a certain bump at high speed. They called it the 'death wobble' and said it was not uncommon with Jeeps. It's new to me and scary, it has happened a number of times. Front end has minor wear but still tight .. does anyone know what the cause and cure might be?
- Len C., Yakima, WA, US