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really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
80,080 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1996 Jeep Grand Cherokee electrical problems

electrical problem

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1996 Jeep Grand Cherokee Owner Comments (Page 1 of 2)

problem #28

Aug 012013

Grand Cherokee

  • miles


1996 Jeep Grand Cherokee. Consumer writes in regards to not being notified about several recall notices.

- Washington, DC, USA

problem #27

Apr 292013

Grand Cherokee

  • 190,125 miles
Jeep advertises that there Grand Cherokee can withstand water up to 20 inches deep. I beg to differ and I have been lied to. Was driving through my neighborhood on my way to a buddy's house a few blocks away, I hit a small puddle on my way and my engine just seized up and everything went ballistic. Measured the puddle and it was a whopping inch and a half deep. Had my buddy tow me back home to check it out and low and behold, there it was, rod #1 sticking right through my oil pan about an inch. Bent to high [xxx] and sheared right off (note: Also noticed the electrical components said "Japan" and when I pulled the oil pan and pulled the rod, in big bold letters "china" stamped on the rod") now I have a 6000lb paper weight sitting in my driveway that I can do nothing with. Now if Jeep advertises that their vehicles are safe in water up to 20 inches, why did an inch and a half deep puddle hydrolock my engine resulting in rod #1 being shot through the oil pan and all electronics fried? hmmmm interesting. Also notice how the foreign mass market parts were the only ones to fail. Seems a little fishy. It grinds my gears because I have been a die hard mopar enthusiast since I was born, my father worked for Chrysler from the day he graduated to the day he died and slaved for the company and this is the products they are selling to the american public. I smell [xxx]and it pains me to say that I will never ever purchase a Chrysler product for the rest of my days........screw Chrysler and their Fiat owned corporation. I do not support foreign products in any way shape or form. [xxx]= complete crap information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Barnhart, MO, USA

problem #26

Sep 102012

Grand Cherokee 6-cyl

  • 186,000 miles
Started out to go to work @ 6 am traveled with no issues to the kids sitter's house and then continued on to work on double lane highway speed limit 60 mph. The Jeep started sputter, jerk and eventually died, didn't realize it had died so pulled off to side of road, turn the Jeep back on it kept sputtering, jerking and died again. Finally, it backfired 3 to 4 times and stayed started. Check engine light came on went and had the code read it stated it was the ignition coil and catalyst system. So we changed the ignition coil and catalytic converter, along with the muffler do to the fact the backfiring blew a hole plum through the muffler. Still same problems. Have had several near miss of crashes, and bodily injury. Now it doesn't want to start and you sit on the side of the road like I did for 2 hours before it wanted to start up.

- Pennville, IN, USA

problem #25

Jun 152012

Grand Cherokee

  • miles


Driver front, and both rear door lock actuators have stopped working correctly.

- Mechaincsville, VA, USA

problem #24

Mar 222012

Grand Cherokee 4WD 8-cyl

  • 192,000 miles
Jeep stalls without giving any warning sign such as check engine light. Changed so many different part to fix problem no one knows why. When it dies during the left turn many times I feel so danger. Please let Jeep know that so many people are in danger because of their faulty work.

- Pocatello , ID, USA

problem #23

Jan 012010

Grand Cherokee 6-cyl

  • 150,000 miles
Jeep has been stalling for 2 years at least. Stalls under all conditions, idle, high speed, cold or hot outside temp. Recently the past month it is stalling constantly at the rate of 2-5 times per day, average mileage 25 miles per day. Stalls at highway speeds are bad, and in traffic can be deadly. Stalls in intersections are worse as there is not enough time to react and get the vehicle away from heavy traffic. Basic research will show that thousands of people have this same exact problem.

- Windsor, NY, USA

problem #22

Jan 282012

Grand Cherokee

  • 141,000 miles


Engine suddenly cut off while driving, power brakes and steering were immediately lost, although lights and gages remained operational. Battery and grounds tested fine. Cap, rotor and plugs are all new, wires and coil test fine, and vehicle has new mopar crank position and throttle position sensors. Research on Jeep technical sites finds identical problems being traced to failure of power control module PCM, sometimes also referred to as engine control module (ECM).

- Louisville, KY, USA

problem #21

Aug 012011

Grand Cherokee 6-cyl

  • 148,000 miles
This is a commonly known defect with these Jeep which has never been adequately addressed by the NHTSA. Someone is going to get killed if the manufacturer is not held responsible. Infamous stalling problem. Whether going 10 mph or 70 mph, vehicle will stall with no warning. Generally will re-start after turning off ignition, but not always immediately. On my Jeep, I have replaced the computer module, crankshaft position sensor, fuel pump, fuel filters, maf sensor, distributor cap, rotor, plugs and plug wires. I have had the computer module wiring harness reworked. Still stalls, and I have been forced to park the Jeep for safety reasons.

- Palatka, FL, USA

problem #20

Oct 122011

Grand Cherokee

  • 180,000 miles
Like many other Jeep Grand Cherokee from 95 - 99 my Jeep has starting cutting out for no apparent reason. Many components have been changed. This is a widely documented problem of poor quality control leading to solder joint failures on the ECM board. This causes an interruption of the signal and cause the vehicles engine to die or sputter at any speed or time. I do not understand why this hasn't been recalled when the problem is so well documented on numerous Jeep websites. This Jeep also suffers from the 50mph shake.

- Manassas, VA, USA

problem #19

Aug 222011

Grand Cherokee 6-cyl

  • Automatic transmission
  • 113,000 miles
1996 Jeep Grand Cherokee ltd., 4.0/6cyl./auto trans. Random intermittent stalling and/or bucking while driving, stalling at stop signs, restarts immediately sometimes (or not). Stalling and/or bucking may occur at 70 mph or 35 mph. Jeep will be running perfectly for miles and then just stall (at 70 mph on interstate while merging with another interstate is very stressful and dangerous.. ie. I75 at knoxville, tenn. Or I71 at I 270 in columbus, Ohio. Many times it will stall while crossing a state highway from a stop sign on a county road. Also occurs on county roads while cruising along at 45 to 55 mph. It is truly a random and intermittent problem...and very dangerous. I have been honked at, cursed at, nearly broadsided, /rearended too many times to even begin to count. Problem has been ongoing for 4 years. Replacing the PCM works for maybe 2 months then problem returns sometimes worse than before (have replaced at least 4-5 times...or more!! Jeep dealer can confirm) have replaced crank sensors, 02 sensors, speed sensors, wiring harness plugs, muffler, catalytic converter, distributer, plug wires and misc. Wire jumps and repairs, rebuilt transmission, battery. Problem is sometimes not even made any better and "always" returns in a few days or months if better at all. I believe it to be a poor PCM design, but admittedly am not a mechanic but an engineer and surveyor. Many other 1996 Jeep Grand Cherokee owners share my stress and aggravation. Some think it the 2 torque screws wearing though and shorting out on the PCM housing at the plugs (too long). I have spent, "literally" thousands of dollars over the past 4-5 years. Runs great 75-85 percent of the time...but when it decides to stall it just does it...stopped, accelerating from stop, slowing down from 55 to 35 mph, cruising along at 50 to 75 mph. I do not understand why you do not make Jeep fix this problem (whatever it is) before someone gets killed...like me. Is it about the money" how many millions is one life"

- Marion, OH, USA

problem #18

Feb 082011

Grand Cherokee 4WD 6-cyl

  • 137,000 miles


Random stalling, sudden transmission slams and drop downs.

- Saint Paul, MN, USA

problem #17

Nov 272010

Grand Cherokee 4WD 6-cyl

  • 167,215 miles
Stalls in the middle of traffic while driving. Almost killed me and my kids today.

- Birmingham, AL, USA

problem #16

Apr 012010

Grand Cherokee

  • 144,000 miles
My vehicle stalls when it is hot outside. I have had the coil replaced then I had the catalytic converter replaced and O2 sensor and it still stalled on start up. I took it to the dealership and it stalled and they told me it was my fuel pump. I spent 965 on a fuel pump I didn't need because it is still stalling and they have no clue why. I seen this problem on mean forums. I think the dealer should be aware of this problem and should know how to fix them not make someone spend a thousand dollars on a might.

- Fairmont, WV, USA

problem #15

Dec 172009

Grand Cherokee

  • 120,000 miles
1996 Jeep Grand Cherokee has been stalling out for over a year. Replaced computer last spring and worked ok for a few months. Began intermittent stalling again. Mechanic replaced bad prongs on plug to computer. Worked for a couple of weeks but stalled again on my way to work today. No accidents (serious or not) as yet but is scary to drive. Sometimes will just act like it is stalling and after a few seconds will kick back and I can go on my way. Have tried backing out the screws on the computer as directed online but that only worked for a couple of months.

- Port Richey, FL, USA

problem #14

Nov 042009

Grand Cherokee

  • 145,000 miles
Failure: Vehicle randomly stalls out and cuts out. Can occur at any time and has nearly caused a collision on multiple occasions at intersections and on freeways. Vehicle can stall at idle, or any speed. Cause of failure: The wiring harnesses at the PCM become loose causing the PCM to loose connection with the engine, thus creating the stall. I believe this is due to faulty locking tabs on the harness, which secure the harnesses to the PCM. Correction: Replacement parts are available from dealer only. I have confirmed this as the cause by gently touching the harness with the engine running, the slightest movement causes the engine to cut out and stall. I have included the most recent occurrence date, however the problem happens on a daily basis and I will not drive the vehicle until it is repaired due to the safety risk for me and my family.

- Tucson, AZ, USA

problem #13

Apr 012008

Grand Cherokee

  • miles
I have a 1996 Jeep Grand Cherokee Laredo. It turns off at every stop or when I start to slow down. I've paid over $500 to get this problem fixed & nothing!! I've had the computer changed, coil changed, tune up, everything you can imagine! my mechanic has no clue what's wrong with it & when I google it I'm not the only person with this exact type of vehicle & this exact kind of problem. It started over a year ago I had the computer changed. It was working great for about 4 months. Then the problems started all over again one day when I was sitting on the freeway in traffic. The vehicle starts to shake, then it will shut off. Sometimes it'll shake for about a minute as if it's about to turn off, yet it'll stay on. It hesitates so much & I'm tired of this problem. I'm a single mother of 2 & have no money to buy a new vehicle. My children are not safe when they are with me. I'm afraid I will stall in the middle of no where & get hit from behind. I've had several encounters like this. When the vehicle shuts off sometimes it takes longer then 5-10 minutes to turn on again. This is an everyday thing! I live 10 minutes away from work & I have to leave at least 40 minutes before I have to clock in. Most of the time the vehicle stalls about 2-3 times on a good day. On a bad day, it'll take me all 40 minutes to get there. One day I had to leave it at my place of employment because it wouldn't start at all! the next day when I was dropped off I tried starting it & it started like it was brand new. I hope this complaint helps others out there that are struggling like myself. I think if this problem is happening with most vehicles like mine, Jeep needs to recall this problem & get it fixed.

- El Monte, CA, USA

problem #12

Jan 202009

Grand Cherokee

  • 135,000 miles
My 1996 Jeep Grand Cherokee limited stalls intermittently for no apparent reason and without warning. Normally the car will stall while idling either immediately upon starting or while sitting at an intersection. I have read online where many, many, many people are having the same problem which seems to be extremely difficult for a mechanic to diagnose. I have installed a new starter, distributor cap and wiring with no luck. Many people are very annoyed about having to spend money on mechanics "guesses" and still not getting the problem solved. This stalling problem is obviously very dangerous, especially if it occurs while the vehicle is in motion as it would be very easy to get rear-ended. For this reason, I am afraid to drive my vehicle.

- Aliso Viejo, CA, USA

problem #11

Apr 092002

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 23,000 miles
For years we have a problem with the car heating up every summer. As soon as the air conditioning goes on the car heats up. And every year we spend a lot of money trying to fix it. No one has ever been able to fix the problem. We a copies of all of our bills. It's hot again and we have a problem again.

- Antioch, CA, USA

problem #10

Jul 222003

Grand Cherokee 8-cyl

  • 70,898 miles
While driving at 30 mph, the vehicle stalled. When this occurred, the steering wheel locked up and the brakes failed to function. The dealership indicated that this was caused by an electrical system sensor failure. The consumer stated the engine light illuminated and apparently the problem was the oxygen sensor, also the monitor light on the dashboard blinked which indicated there was a rear lamp failure even though there was no failure.

- Austin, TX, USA

problem #9

Apr 242003

(reported on)

Grand Cherokee

  • miles
While traveling, the dash board indication lights illuminated.

- Telluride, CO, USA

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