This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Was driving at relatively low highway speed (50mph) up a small incline. Low RPM (1200rpm). With sharp highway curve coming up, vehicle stalled for no reason. Steering became unresponsive. Turned key off and on several times trying to turn steering to follow curve. Luckily Sunday night traffic was light or could have resulted in accident. Engine finally started up and steering pressure was restored. Kept RPM over 2500rpm for a couple of minutes and car bucked a number of times in the first 5 or so minutes. Ran smoothly afterwards with engine RPM kept higher (2500+). had to get off the highway and follow side streets to get home. This problem has been occurring for 3000-4000 miles and I've had nearly everything replaced, coil, spark plugs, plug wires, distributor rotor, distributor cap, starting on sensors now.
The contact owns a 1997 Grand Cherokee. The contact stated that he was stopped at a traffic light when another vehicle crashed into the rear of the contact's vehicle. The contact's fuel tank ruptured from the impact and the fuel spilled onto the highway. The driver and front passenger both sustained concussions. The vehicle was destroyed. The VIN was not available. The failure mileage was 15,000....updated 02/13/17
The contact owns a 1997 Jeep Grand Cherokee. While driving approximately 60 mph, the vehicle suddenly stalled without warning. The contact smelled a gasoline fuel odor in the vehicle after it stalled. There was also a failure with the turn signals intermittently not illuminating. The vehicle was taken to an independent mechanic for diagnostic. The mechanic was unable to diagnose the failure. The failure continued. The vehicle was not repaired. The approximate failure mileage was 158,000.
I have a 1997 Jeep Grand Cherokee that stalls. Hot or cold, night or day, idling at a light or going 75mph down the interstate. I have had the fuel pump replaced, the fuel system cleaned, the O2 sensor replaces, the water pump replaced, the crank sensor replaced, the map sensor replaced, and the ignition coil replaced (I do still have the old ignition coil). It's in the shop now, and after doing some online research, I have found hundreds of people having the same problem, most of them being charged an outrageous amount of money by Jeep dealers who, ultimately, do not fix the problem. I would not be so concerned, but like many Jeep owners, I have small children. The problem started almost a year ago, happens daily, and if it should happen on a busy road or highway when I am going 60+mph, I am concerned about my safety and that of my kids.
My 97 Jeep Cherokee keeps stalling out. I've replaced many parts and no one knows why it does it. It will stall going slow, fast, doesn't matter. It happens everytime I drive it.
- Lexington, KY, USA
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Cannot fill fuel tank to top ( when pump automatically shuts off) without having fuel leak from top of tank for about 30 minutes. Have replaced fuel tank module and gasket. Dealer can find no reason for problem. Happens at each fuel fill.
The fuel gauge's reading was inaccurate. Recal 97V194000L was issued on this problem.. when the consumer contacted the manufacturer, they told him this vehicle was not included in the recall due to VIN although this vehicle experienced the same problem on September 3,2005. The inaccuracy of the fuel gauge caused the consumer to run out of fuel.
I purchased this 1997, Jeep Grand Cherokee from broadway Volkswagen on auto row in oakland ca. At the time the odometer read 48,080K. Two weeks ago the car stopped running while I was driving it. I had to have it towed to albera bros. Jeep/Chrysler dealership where I"ve taken the vehicle since I purchased it. I also purchased a warranty, for $1500 at the time that I purchase the vehicle, which was contained in the contract of the automobile installment payments. The warranty was to cover all repair that is cover for 72 months or 100K miles. I contacted the warranty company, warentech, who's headquarters are in Texas and was advised that they would have to send someone out to look at the car. Someone did come out look at the car and took pictures. After a few days I contacted warentech and was advised that they would have to review the information and would get back to me. After several more days I contacted warentech again. I was advised that they needed me fax them my maintenance records verifying that I had maintained the vehicle. I faxed warentech copies of all recent maintenance records. After two or three more days, I once again contacted warentech and was advised that I needed to send more maintenance records and if I didn't have anymore they would deny coverage for repair to the vehicle. I faxed over a total of 13 more records of maintenance verifying that oil changes as well as other maintenance records. That was two days ago and I"ve not heard anything from warentech since. I have already paid $125 dollars to have the car towed to the dealership and have paid another $140 for a rental car to get to and from work. I am very afraid that warentech is going to refuse to pay for the repairs they've already had almost 2-weeks and nothing has been done. I pay $546 a month car not via payroll deduction and have never missed a payment this for two years and I still owe over$18K for the car. I don't know what to do.
Vehicle's fuel gauge read incorrectly which caused the vehicle to stall while driving. While driving at 45 mph the vehicle started to run rough then died out. The consumer was unable to restart the vehicle. The consumer added two gallons of gas and vehicle started right up. The gas tank read 1/4 full and there was no low fuel warning. The second occurrence was like the first except it occurred on the highway while traveling approximately 65 mph.
When the gas tank was 1/4 full and computed miles read more then 50 miles left, we ran out of gas. The car stopped working and completely shut off due to running out of gas.
97 V 194 002/fuel level sending unit: Vehicle fuel level sending unit indicating significantly more fuel in the tank than is actually present. May not be aware that vehicle is low of fuel, and increasing risk of a crash if vehicle stops due to no fuel. Manufacturer was notified, and informed consumer that vehicle was not covered under recall due to VIN.
Vehicle stalled due to running out of fuel while the fuel gauge showed 1/4 tank of fuel remaining. Manufacturer informed consumer his vehicle was not included in recalls 97V194000, 97V194001, or 97V194002 for fuel sending unit. Please provide any additional information/attachments.
Vehicle was rear ended in accident which resulted in fire due to possible fuel system/tank failure, injuries to passengers. (attorney for consumers). Mjs
Vehicle was rear ended in accident which resulted in fire due to possible fuel system/tank failure, injuries to passengers. (attorney for consumers). Mjs
Fuel sending unit was replaced after I got stuck. Dealer would not assure me that the new unit would solve the problem. It was there advice that I not let the gas tank below 1/4 tank.
A D V E R T I S E M E N T S
- St. Louis, MO, USA