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4.4

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
25,506 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Jeep Grand Cherokee body / paint problems

body / paint problem

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1998 Jeep Grand Cherokee Owner Comments (Page 1 of 2)

problem #22

Nov 302015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 1998 Jeep Grand Cherokee. The contact stated that the vehicle was serviced under NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) however, the dealer refused to reconnect the original cable to the new designed tow hitch. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Reading, MA, USA

problem #21

Oct 022015

Grand Cherokee

  • miles
Monroe Dodge Chrysler monroe Michigan refused to perform related recall repair on my vehicle last year, said it was too rusty and would do nothing. I called same dealer last week and spoke with female service mananger 9(gloria?) at 734 242 6370 who advised she is unaware of any consent agreement. My info indicates on 7/26/2015 enforcement action document requires the vehicle be actually rated as to the amount of rust, and in most situations the hitch can be installed after proper welding, rust removal, etc. Is done. Please contaact me, preferably by phone and in writing, about what can be done. The dealer will not acknowledge any further actions they will take, nor acknowledges the 7/26/2015 enforcement action.

- Monroe, MI, USA

problem #20

Jul 302015

Grand Cherokee

  • 186,128 miles
The contact owns a 1998 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure). The vehicle was taken to the dealer, who diagnosed that the vehicle could not be repaired because the condition of the vehicle would not support proper installation due to corrosion around the attachment area. The manufacturer was not notified of the failure. The failure mileage was 186,128.

- Berea, OH, USA

problem #19

Jun 022015

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 1998 Jeep Grand Cherokee. The contact stated that the front driver side door popped open while the vehicle was in motion. The contact stated that the latch failed to close the door. The contact stated that it did not look like the latch was fractured, but it would not hold. In addition, the contact stated that the heat would only blow through the vents on the top of the dashboard and not the floor or other vents. The vehicle was not diagnosed or repaired. The VIN and failure mileage were unavailable.

- Chicago, IL, USA

problem #18

Apr 152015

Grand Cherokee

  • miles
The contact owns a 1998 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- East Rockaway , NY, USA

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problem #17

Mar 112015

Grand Cherokee

  • miles
The contact owns a 1998 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 13V252000 (fuel system, gasoline, structure); however, the dealer refused to repair the vehicle under the recall because the rear mounting bolts were rusted. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Omaha, NE, USA

problem #16

Sep 022014

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 1998 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 13V252000 (fuel system, gasoline and structure) and stated that the parts were not available. The dealer did not give a specific date for when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repairs. The contact did not experience a failure.

- New Rochelle, NY, USA

problem #15

Sep 292014

Grand Cherokee

  • 155,000 miles
The contact owns a 1998 Jeep Grand Cherokee. The contact stated that the uniframe attached to the trailer hitch was rusted. As a result, the recall repair according to NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) was unable to be performed. The vehicle was not repaired and the manufacturer was not notified. The VIN was unavailable. The approximate failure mileage was 155,000.

- Ogden , UT, USA

problem #14

Jan 062014

Grand Cherokee

  • miles
The contact owns a 1998 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 13V252000 (fuel system, gasoline, structure) and stated that the parts were not available. The dealer did not give a specific date when the parts would become available. The manufacturer was also contacted. The contact had not experienced a failure.

- Mesa, AZ, USA

problem #13

May 192014

Grand Cherokee

  • miles
The contact owns a 1998 Jeep Grand Cherokee. The contact attempted to have the vehicle repaired under NHTSA campaign number 13V252000 (fuel system, gasoline, structure) and was informed that the parts were unavailable. The contact felt that since the failure was reported in June of 2013, there should have been a remedy available before may of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure. Updated 10/7/14

- Moore, SC, USA

problem #12

Jul 182013

Grand Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 1998 Jeep Grand Cherokee. The contact received a recall notification of NHTSA campaign id number 13V252000 (fuel system, gasoline, structure) but was informed that the part was not available. The manufacturer was notified and they informed the contact that the remedy part would not be available until August of 2014. The contact had not experienced a failure.

- Colorado Springs, CO, USA

problem #11

May 012014

Grand Cherokee

  • miles
The contact owns a 1998 Jeep Grand Cherokee. The contact stated that he attempted to have his vehicle repaired under NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) but was informed that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure. The VIN was not available.

- Cedar Burg, WI, USA

problem #10

Oct 152013

Grand Cherokee

  • miles
The contact owns a 1998 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number: 13V252000 (fuel system, gasoline and structure) but was advised by the dealer that the part needed to complete the repair was not available. The contact received the notice months ago. The manufacturer was also contacted and could not provide a reasonable timeframe for when the vehicle would receive the recall repairs. The contact had not experienced a failure.

- Marlborough, MA, USA

problem #9

Aug 142013

Grand Cherokee

  • miles
The contact owns a 1998 Jeep Grand Cherokee. The contact received notification of NHTSA campaign id number 13V252000 (fuel system, gasoline, structure) and stated that the part needed for the repair was unavailable. The dealer was unable to provide an expected date for when the remedy part was to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure. The VIN was unavailable.

- Bridgeport, TX, USA

problem #8

Mar 242014

Grand Cherokee

  • miles
The contact owns a 1998 Jeep Grand Cherokee. The contact stated that he attempted to have the vehicle repaired under NHTSA campaign number: 13V252000 (fuel system, gasoline, structure) but was informed that the parts were not available. The contact felt that since the failure was reported in June of 2013, there should have been a remedy available before March of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.

- The Villages , FL, USA

problem #7

Mar 052013

Grand Cherokee 6-cyl

  • 120,000 miles
TL - the contact owns a 1998 Jeep Grand Cherokee. The contact stated that the vehicle headliner was falling down. The vehicle was taken to the dealer who explained that there was no recalls related to this issue. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 120,000.

- Hempstead, NY, USA

problem #6

Jan 212014

Grand Cherokee 6-cyl

  • miles
I received a notice from Chrysler today concerning a possible problem with the fuel tank. The solution that Chrysler has come up with is the installation of a trailer hitch. It further stated that if a Jeep owner had a hitch installed after purchasing the vehicle, he or she should submit the bill of sale of the hitch installation and Chrysler will reimburse you that amount. I called Chrysler and told them that I had a hitch installed around 2001 but I no longer have the sales slip for the installation. The gentleman that I spoke with was very pleasant but told me that the only way I could get paid for the installation was to submit the original receipt. I think that Chrysler is very aware that very few Jeep owners are going to be able to produce a bill of sale for a purchase that is over 10 years old. It's a ploy for a hidden agenda so they can save thousands of dollars. The fair thing to do is for them to come up with a fair amount for those that can't produce a receipt.

- San Jose, CA, USA

problem #5

Oct 262010

Grand Cherokee 4WD 8-cyl

  • 100,000 miles
The glass sun roof of our 1998 Jeep Grand Cherokee totally detached (blew off) while my wife and 4 year old grandson were driving on an Idaho highway at a speed of about 55 mph. Fortunately there was no traffic directly behind the vehicle. Upon calling our local Jeep dealer we were told that they had never heard of such an occurrence and were of absolutely no help.

- Hailey, ID, USA

problem #4

Apr 142004

Grand Cherokee

  • miles
Vehicle shook vigorously after hitting a road bump while driving around 50 mph. I slowed down and the shaking stopped.

- Chesterfield, MO, USA

problem #3

Feb 252000

(reported on)

Grand Cherokee 4WD

  • Automatic transmission
  • miles
Dealer sold vehicle with leaking rear seals, defective differential. Noticed bumping and whining noise less than 8 hours after purchase. Sun roof leaked causing the headliner to detach from roof of vehicle. Repaired once-said drain tubes were routed properly. Second time replaced roof-said seals did not match. Rear differential replaced. But did not address leakage around transfer case, seals etc in Dec 98. Now it's in the shop again! gas gauge fluctuates to empty when idling. Transmission slips. Driver seat automatiically reclines and heater does not work consistently.

- Herndon, VA, USA

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