This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Transmission went out on 1999 Jeep Grand Cherokee at 30,000 miles. Jeep will do nothing since we did not take the expensive extended warranty. Noticed on your site multiple problems with transmission, any possibilities of a recall?
Exhaust manifold gasket over heated and burned up in turn had caused over heating in the torque converter. This led to transmission failure. Keyless entry lock had malfunction also.
Check engine light came on. Took it to my mechanic to trouble-shoot. He indicated it was a transmission problem and recommended a transmission specialist. The transmission specialist had the car for 2 days and finally refused to work on it saying that he had seen numerous 1999 models with this problem and referred me to the dealer. Car was out of warranty; dealer service dept indicated the problem wasn't wide-spread. 1,1000 to fix.
Car was making a low pitched grunting noise, and slow on acceleration, took it to the dealership and found that the transfer case had a hole in it. Caused by the chain in the transfer case becoming loose and rubbing against the case.
- Kensington, MD, USA
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While driving, vehicle will not change gears, vehicle will stick in gear. The dealers indicated that the automatic transmission was shut and needed to be rebuilt.
4 wheel drive failure on snowy incline vehicle came out of 4 wheel low, lost control of vehicle and vehicle slid backwards at least 75 to 100 ft. Into an embankment. Prior to this failure, I was coming up snowy driveway the night before and had vehicle in 4 wheel low and vehicle would not make it up hill and slid backwards on me, at that time I thought it was due to my driving however the next day it occurred again and realized that vehicle had kicked out of 4 wheel drive and only rear wheels working. Premature wearing of front brake pads and rotors causing vehicle to vibrate, shimmy and squeal when appling brakes.
The consumer placed the shifter in park and exited the vehicle with it still running. Once the consumer stepped away from the vehicle she heard a pop then the vehicle began to roll backwards and hit a dumpster. The drivers side door was damaged and the rear hatch window shattered.
The vehicle exhibits a sag/hesitation following a partial cool down restart, possibly an oxygen sensor problem. While making hard left turns at slow speeds (such as a U-turn), the airbag warning light illuminates and a audible chime is activated. The right side brake light assembly is burnt (internally) due to some kind of electrical overheating. The vehicle shifts hard, misses shifts, shifts repeatedly at constant speed and on a level grade. The rear differantial "bumps" very hard within 3-20 seconds of coming to a complete stop. An immovable "fog" has developed on the lenses of the composite headlight assemblies.
While traveling down a mountain road, gaining speed, put car into 2nd gear in order to slow down and not over-use the brakes...car suddenly bolted back and brakes locked up and became unresponsive. I steered out of hitting the median, (it was a windy mountain road), but hit the back of a tractor trailor.. I was then hit from behind by another tractor-trailor and projected fowared. I was able to manuever over to shoulder of road. Placed car's transmission in park..but it continued to move foward !!! I had minor aches and pains, car sustained at least $9500 worth of collission damage. Told repair to check brakes and transmission...they said everything ok.. I did not do anything unusual in this driving experience. I am extremely fearful of the vehicle. It is still in shop waiting for final estimate. I want to make sure the frame and brakes and transmission are ok before I consider using vehicle again. My confidence is lost. Can Jeep respond and let me know why this happened...will they buy-back ? it is on extended warranty til January 2003 or 43,000 miles. I just purchased in January of 2002. I now realize many Jeep have many problems.
While driving on highway vehicle started making a screeching sound, vehicle just started to stall. When driver pulled over, transmission quit. Driver placed car in park, stepped out, and vehicle started to roll backwards due to transfer case locking up. Dealer said transfer case and transmission needed to be replaced.
What a lemon! we are averaging $2000/year in repairs. Power windows that stop working, water pump breaks, brake rotors need replacing before brakes wear out, leaking differential, transmission, and now we're told by dealer service department we need a new transfer case. Whoever designed/built/sold this vehicle doesn't have much pride in their workmanship.
What a lemon! we are averaging $2000/year in repairs. Power windows that stop working, water pump breaks, brake rotors need replacing before brakes wear out, leaking differential, transmission, and now we're told by dealer service department we need a new transfer case. Whoever designed/built/sold this vehicle doesn't have much pride in their workmanship.
While picking up vehicle at dealership from brake service and upon leaving parking lot at about 20 mph, vehicle stalled. Consumer returned to dealership, and mechanic stated transmission had to be rebuilt. *akconsumers main complaint is about the brake/rotors which have been ground and replaced 3 times in less than three years.
Daimler Chrysler has been aware of these problems, been on tsb software, but no recall but I have been continued to be mislead and now, I will proceed with either the lemon law or arbitration at this point. For a vehicle that cost $33,000 you would not of expected these types of problems, and when they occur Chrysler should own up to its responsibilities and fix the issues, customers have been misleard in thinking there getting a reliable and dependable vehicle and with this last problem I have encounter, there needs to be some justice and compensation for what I have to pay out, but yet I continue to pay my monthly payments.no safety defect mentione din summary.
Daimler Chrysler has been aware of these problems, been on tsb software, but no recall but I have been continued to be mislead and now, I will proceed with either the lemon law or arbitration at this point. For a vehicle that cost $33,000 you would not of expected these types of problems, and when they occur Chrysler should own up to its responsibilities and fix the issues, customers have been misleard in thinking there getting a reliable and dependable vehicle and with this last problem I have encounter, there needs to be some justice and compensation for what I have to pay out, but yet I continue to pay my monthly payments.no safety defect mentione din summary.
Put the vehicle in park and got out, the motor was still running and the driver door was open, after walking several step, heard the engine revving up and the car started moving backwards, the vehicle had shiffed from park to reverse.
Rotors are shot and it seems I'm not the only one, 4 wheel drive will not disengage even after I shift it out of 4 wheel drive (large popping noise when it does disengage). Rear wiper works sometimes and othertimes it won't. now I'm being told the transfer case is leaking and needs to be replaced (seal and shaft). At 53,000 miles these items seem ridculous. I've checked around on the internet and it seems like others have the same problems.
We have had consistant problems with the transmision. It has been in the shop 4 times so far, and they can't seem to find a problem. My daughter is driving this car, and she had to drive back from Chicago (300) miles with the selector in neutral in order for it to engage. I took it back to the shop, and they couldn't find anything wrong. This is a leased car that is due in Oct. 2002, and if I could, I would return it now. This car is a major concern with me, and both the dealer and Chrysler seem to imply that nothings wrong with it.
A D V E R T I S E M E N T S
- Ravenna, OH, USA