This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
: the contact stated while pulling out of the driveway, there was a loud noise that sounded like glass breaking. Pieces of plastic shot out from under the vehicle and coolant begin to leak rapidly. A few days prior to the incident, there was a vibration felt in the steering and floor board of the vehicle while driving at any speed. The vehicle was taken to the service dealer who determined the fan exploded, the radiator was punctured and the fan shroud was also damaged. There is an NHTSA recall, 06V199000, regarding the engine and engine cooling: Cooling system: Fan. The VIN was not included in the recall. Updated 08/25/06.
We purchased a new $41,000. 2000 Jeep Grand Cherokee limited. After one season the heat on the passenger side failed to produce any heat, only cold air. We were traveling to Michigan when we discovered this problem. My wife was not happy traveling with a blanket over her entire body for our 2500 miles trip. The dealer fixed the problem the first year. However, the following year, the same thing happened again. There has been many attempts to fix the problem each year since 2002. They were trying to fix the problem with ut taking the dashboard apart, it would cost them too much to do that., we kept taking the vehicle back to the dealership(for the same problem 10 times. I have a history report of all maintenance & repairs. From the winter of 2002 up until this winter 2005 we have had the same chronic problem with the heat. Its was always on the passenger's side. The dealer finally said the problem was the mixing doors of the heating system, and it will cost $800 to fix. We had been charged a $100 deductible each time the dealer said it was fixed. Now that they have put us off all this time, our 5 year extended warranty has expired. We didn't need heat in October, so we didn't know there was the problem again this year. We only use the heat four to five months of the year. When winter comes around we expect a $40,000 car to have heat. I am 52 years old, owned many cars, and never had any problems with the heating system like I do with this car. How can some mechanisms break in that short of time, year after year unless its a produce defect or the dealer does not know how the fix the problem properly? the sales person said he has seen other Grand Cherokee with similar problems.
I recently became aware of a serious defect in the cooling fan of my Jeep Grand Cherokee. On 11/11/05, I was driving approximately 30 mph when I unexpectedly heard a loud explosion. I immediately pulled over and noticed a significant amount of fluid draining from my car. Upon further inspection under the hood, I discovered the cooling fan had exploded into many pieces, which subsequently damaged my radiator causing the leak of coolant. This was a sudden malfunction without any sort of warning, which could potentially have serious consequences such as severe injury and even death. Fortunately, I was able to pull off the road without incidence. While researching online, I discovered that not only is this a common problem, but that Chrysler is fully aware of this flaw in their vehicle but has yet to issue a recall. I request a reimbursement from Chrysler for all damage sustained to my vehicle due to this malfunction. I also believe it is imperative that this defect be investigated and a recall to be issued. Safety is of the utmost importance and this is negligence on the part of Chrysler.
While driving consumers 2000 Jeep Grand Cherokee Laredo made a loud popping sound. Consumer pulled over and noticed antifreeze leaking. During closer examination the consumer realized that the cooling fan had broken in several pieces and had damaged the radiator. The consumer didn't notice or head anything out of the ordinary prior to the failure. The consumer contacted the manufacturer and requested reimbursement.
I recently read about the 2002 Jeep Grand Cherokee investigation regarding the cooling fan breaking apart and coming through plastic outer protective shell. I own a 2000 Jeep Grand Cherokee Laredo 4.0L and this happened to me last month. It began as a rumbling noise when my air conditioner was on and progressively got louder over about two months. I failed to have the noise checked out. In June, while I was traveling on the interstate, the cooling fan completely fell apart and impaled itself into my radiator and broke through the outer plastic shroud on the top side and on the under side. I had to completely replace the fan and radiator.
A D V E R T I S E M E N T S
- Nashville, TN, USA