This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2001 Jeep Grand Cherokee with several problems. Consumer states that he has had the heater, power steering pump, brake calipers, and rotors repaired or replaced. Consumer stated rotors were replaced twice after the warranty was up.
After going through some online troubleshooting, I just confirmed that the blend door went bad. And yes it is not one first problem I had with my 2001 limited Grand Cherokee Jeep. 8 months ago the drivers side window regulator broke (as in all Jeep), my four brake calipers went bad by just replacing the old pads, and now this. One day, the car just started to blow cold air. Before that, I could hear the noises under the dashboard but I thought it was the way it should sound. I had most of the times limited heat in my side and more in the passenger's side. I thought I'm too hot for the car and the sensor just plays with me. But enough is enough. For god sake, how do you want to sell "hardcore" cars, when your cars fail to work under climate garage kept conditions, and driven mostly on a flatland (Florida) on road... you should be ashamed of your products. You should call the cheap and not Jeep.
Rotors, calipers and brakes need cut or replaced anywhere from 1 to 4,000 miles. As of this date, this is my 7th time! a pulsation in braking... the manufacturer has replaced or cut the rotors 6 times, the drive once, the calipers once and the brakes one or two times... I went to an independent on 11-29-06 and had 2 rotors replaced, 2 resurfaced/cut and brakes replaced with 26,500 miles on vehicle. A 2001 Jeep Grand Cherokee limited.
Brakes started smoking and sticking 5.5 hours away from home while going on vacation. Went to brake repair place and they determined calipers were sticking. Couldn't get a rental car, Jeep dealership wouldn't give us a rental car. Calipers are covered under warranty. Proceeded on to vacation destination w/brakes still not fixed. Called the local Jeep dealership and they couldn't even look at the Jeep until a week and a half later, and we'd be back home by then. Had Jeep towed to a Jeep dealership further away and it took some convincing on our part to get daimler Chrysler to pay for the tow to the dealership that was further away. That Jeep dealership had the calipers sent to them, but they got lost in the mail and they couldn't repair the calipers. They had the Jeep the whole week we were on vacation. Why didn't they (a) have calipers in stock and (B) overnight the calipers so they could be sure they got them? had to drive back home for over nine hours with brakes and calipers still not working properly. Had Jeep towed to our local dealership and they replaced 3 calipers, brake lines and brake pads. The calipers were covered under our warranty, but brakes pads and everything else wasn't and we had to pay over $500 for those to be replaced. I believe daimler Chrysler should not have charged us for replacing anything because the calipers caused the brake pads and rotors to fail. I also think since the dealership couldn't repair the calipers they should have had the Jeep towed to our local dealership and given us a rental car to get home. Jeep only had 46,000 miles on it when this all happened.
I purchased a new Jeep Grand Cherokee Laredo in may of 2001. In July 2005, I noticed a pulsation in the brake pedal when decelerating from highway speeds greater than forty mph. The dealer said the rotors were warped, and recommended replacing the front brake rotors and brake pads. The cost would be over $300. The car has 13,00 miles. But it is over 3 years old, so repairs are not covered under any warranty. This problem is very common, and appears to be linked to the calipers as well as the rotors. Replacing the calipers with design, as well as the rotors and pads reportedly eliminated recurrent problems. Is a recall justified to correct this problem?
- Charlottesville, VA, USA
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The contact owns a 2001 Jeep Grand Cherokee. It has defective brake rotors. Chrysler replaced them once at no charge. At 24,000 miles had to replace the two front rotors on March 2003. After driving another 25,000 miles the front and rear rotors had to be replaced. Currently, consumer is having all four rotors replaced again. A total of six rotors were replaced on this vehicle. Due to the defective rotors consumer had to replace the calipers. Consumer noticed with this line of vehicle there have been a lot of problems with the rotors.
Vehicle steering started shaking upon applying the brakes making it difficult to control. Dealer took down VIN and color of calipers. They said that Chrysler put on defective calipers that don't properly displace heat, warping the rotors. He further said replacement of calipers and rotors was necessary but manufacture hasn't issued a recall and won't pay for it. After 15 years if being loyal Jeep owner, this will be my last. Rotors were turned but only lasted six months.
I have a 2001 Jeep Grand Cherokee Laredo 6cyl. At approx 27,000 I experienced a vibration/pulsation when the brakes were applied. I took it into the dealer for diagnosis and was informed that the front pads were worn out and the rotors were out of round and needed turning. I had that work performed with dismay that every 27,000 miles that would need to be done. It is now 48,000 miles (21,000 later) and the same problem has occurred. According to Jeep a revised brake caliper design has been built to correct the problem. As of this last changing (using the new rotors and calipers per tsb 05-003-02B) I will have spent $700 in less than 2 years on brakes that should not have worn out once inl 50,000. I was informed that this replacement was not covered under warranty, but being that it is premature failure of a poor design, I believe that it should be.
April of 2002 noted pulsation in the steering wheel, dealer resurfaced front brake rotors. August of 2003 noted pulsation in steering wheel, dealer replaced front brake rotors, calipers and pads and resurfaced rear brake rotors. Ak July of 2004 noted the plusation in the steering wheel, dealer replaced the front brake rotors August 2004 the vehicle has only 26,000 miles on the odometer and the amount of repairs to the braking system seems excessive
I took vehicle in to be checked out for extreme front end vibration while braking and vibration in the steering wheel. I was told that it was caused by the brakes, and that I would need to replace the front rotors/calipers and pads. The dealer informed me that Chrysler knew about this problem, and that it happened often on this vehicle. I was also told that even though this make and model was notorious for this problem that Chrysler had only put out service bulletins on this problem and not any recall. I was informed that even though there was extreme front end vibration and vibration in the steering that Chrysler did not consider it to be any type of safety issue. With all the complaints regarding this Chrysler should be biting the corporate bullet, and finally issue the recall to their consumers that they should have done over a year ago for their own design flaw.
Consumer states while traveling 45-50 mph vehicle started shaking, causing consumer to lose control of vehicle. Dealer was contacted, technician noticed rotors and calipers needed to be replaced.
Consumer states that rotors has been replaced three times, calipers also has been replaced three times. On two occasions the passenger side regulator broke, and the window came down and would not go back up. Also, once on the driver's side. The vehicle is in the shop again for the rotors.
I took vehicle in to be checked out for extreme front-end vibration while braking and vibration in the steering wheel. I was told that it is bring caused by the brakes and that I would need to replace the front rotors, calipers and pads. The dealer informed me that Chrysler knows about this problem and that it happens often on this vehicle. I was also told that even though this make and model is notorious for this problem that Chrysler has only put out service bulletins on this problem and not any recall. I was informed that even though there is extreme front-end vibration and vibration in the steering that Chrysler does not consider it to be any type of safety issue. With all the complaints regarding this Chrysler should be biting the corporate bullet and finally issue the recall to their consumers that they should have done over a year ago for their own design flaw.
A D V E R T I S E M E N T S
- Elgin, IL, USA