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3.0

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
46,669 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Jeep Grand Cherokee windows / windshield problems

windows / windshield problem

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2001 Jeep Grand Cherokee Owner Comments (Page 3 of 4)

« Read the previous 20 complaints

problem #25

Jun 252005

Grand Cherokee

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Front passenger window falls into door because of broken regulator. Replaced 6 May 2005. Front driver side window falls into door because of broken regulator on 25 June 2005.

- Broken Arrow, OK, USA

problem #24

May 292005

Grand Cherokee 8-cyl

  • Automatic transmission
  • 41,105 miles
Plastic bracket that holds metal wire end in place that supports a rolled up rear passenger door window snapped causing the window to fall into the door. The window regulator piece was replaced at a cost of $240. One week later, the front passenger door suffered the same fate. Vehicle has 41,000 miles on it. Plastic piece doesn't support the power or torque that the motor is putting on it.

- Houston, TX, USA

problem #23

Feb 052005

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 76,146 miles
The power widows fail due to a plastic part that holds the cable together. The replacement part costs $214 at the dealership only, and that is the whole mechanism, not just the part that breaks. I have had three of the four windows do this, and it would be nice if they could work something out so that I don't have to pay a lot of money to fix what appears to be a defective part.

- Auberry, CA, USA

problem #22

Jan 252005

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Jeep has a defective part in the operator assembly of its power windows which causes the window to fall into the full open position.

- Indio, CA, USA

problem #21

Jan 072002

Grand Cherokee 4WD 4-cyl

  • Automatic transmission
  • 40,000 miles
I have owned a Jeep for 3 years. Since I have purchased the Jeep I have had nothing but problems. The rotors went bad, the steering manifold went bad, the engine went bad, and the motor in the window went bad and broke. Now I have replaced my left rear brake light six or seven times. It slowly started to fade out, and now the entire light goes out at night when our lights are turned on and we have to depress the brake. It is also barely noticeable during the day. We thought we had a faulty wire, but when we took it to a shop to have them look at it, they said that in every Jeep that has been brought in with the same problem has been the entire light and casing. The bulb gets too hot and warps the casing that holds the light. So the light no longer touches the casing and will no longer work. They told us also that our right rear light is warping also, so both of them need to be replaced. Shouldn't this be a recall, since it is happening to so many Jeep. And shouldn't it be a recall since they have a rebuilt one knowing the old ones are no good? I don't like it, I don't like knowing my tail lights are getting so hot that it is melting the casing. Could you please let me know about this!

- Clinton, UT, USA

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problem #20

Dec 292004

Grand Cherokee

  • Automatic transmission
  • miles
I left my vehicle parked to go shopping, but upon arrival back to the vehicle I saw that my passenger side front window was halfway down. Upon further investigation I realized that what was wrong with my window had happened only 6 months earlier to the drivers side front window. The regulator or wire malfunctioned/snapped. I am having to pay to fix something that shouldn't just happen to both windows.

- Senatobia, MS, USA

problem #19

Oct 232004

Grand Cherokee 6-cyl

  • Automatic transmission
  • 53,380 miles

A D V E R T I S E M E N T S

While driving down the road driver side window started to go down and would not go back up. The front door window regulator had to be replaced, along with three retainer door trim panels. This cost $324. In view of the number of complaints for this problem, a recall seems to be in line for the Jeep Grand Cherokee 2001 model.

- Sour Lake, TX, USA

problem #18

Oct 242004

Grand Cherokee 4WD 8-cyl

  • Automatic transmission
  • 62,000 miles
Driver's side power window failed operation. In the process of lowering the window I heard a series of grinding sounds and stopped the actions immediately. I then sought to raise the window, but nothing happened. The window is now in a fully open position and will not respond to any commands.

- Centennial, CO, USA

problem #17

Oct 172004

Grand Cherokee 6-cyl

  • Automatic transmission
  • 41,000 miles
At 41000 miles just outside of the manufacturers warranty both the front passenger and drivers power window regulators failed. Like many of the others shown here, there was a pop and the window simply slid down into the door. The plastic piece that the "up" end of the cable attaches to broke on both regulators. To make matters worse the design allows the slack cable to jam up in the grooves damaging both the spool and the cable. It almost seems as if it's designed to fail and completely destroy itself. A simple fix would be to install metal eyelts on the ends of the cables and use screws to attached them to the lifting plate in place of the soft plastic used. Chrysler should be made to correct this for all vehicles that use this type of regulator.

- Austin, TX, USA

problem #16

Sep 292004

Grand Cherokee

  • Automatic transmission
  • miles
Concerning my out of warranty 2001 Jeep grande Cherokee, since July 2003, and as recently as yesterday, all 4 of the side power windows developed broken mechanisms causing the window to slide into the door. The driver side window had the same problem a second time so it looks like this process is starting again. Total cost for these repairs are approximately $1,550.Chrysler knows of these issues and will not recall or pay retroactively. Would love to recover these costs for a very poorly designed SUV.

- Palm Harbor, FL, USA

problem #15

Sep 132004

Grand Cherokee 4WD

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

This is the third failure of the power window regulators. Twice on the drivers window and once on the passenger window. The first incidence was covered under warranty at no cost. The other 2 were covered under extended warranty with copays. I understand that power windows fail but to have two on the drivers side go within an 18 month period is unacceptable. After reviewing other complaints this appears to be the norm versus the exception. There must be an obvious manufacturing defect which should be fixed at no cost to the consumer. Service manager advises this is a common occurance because the drivers window gets used the most. I have owned other vehicles with zero defects of this nature.

- Alamogordo, NM, USA

problem #14

Sep 102004

Grand Cherokee 8-cyl

  • Automatic transmission
  • 54,000 miles
The front driver side window all the sudden started to slip down into the door and would not go back up again. I replaced the power window assembly for the front driver side window 2 months ago costing me $330. Now my front passenger window is doing the same thing.

- Mint Hill, NC, USA

problem #13

Sep 042004

Grand Cherokee 6-cyl

  • Automatic transmission
  • 37,900 miles
The front, driver side window dropped into the door. This is the second window in my 2001 Grand Cherokee that has done this within the last month. All instances have occurred after warranty expiration and it costs about $200 just for the regulator. Looking at the broken regulator one can see that a plastic part where the cable is attached broke so the cable fell loose. As an engineer I know that plastic properties can vary from lot to lot resulting in inconsistant strength or the part is poorly designed. The third party repair service that replaced them said he replaces more regualtors on grand charokees than any other car.

- Delray Beach, FL, USA

problem #12

Aug 142004

Grand Cherokee 6-cyl

  • Automatic transmission
  • 59,900 miles
The front, passenger side window dropped off its track and into the door. This is the third window in my 2001 Grand Cherokee that has done this within the last 12 months. First the front driver side window, and then the rear driver side window did the same thing. All instances have occurred after warranty expiration and it costs $360 to replace the window regulator each time. Email inquiries to Chrysler after each occurance have yielded nothing more than an apology for my troubles. I think there is a defect with the window regulator, and expect the fourth window to break at any time.

- Bluffton, SC, USA

problem #11

Aug 032004

Grand Cherokee 6-cyl

  • Automatic transmission
  • 51,000 miles
Between July 2003 and today, my 2001 Jeep Cherokee Laredo has "popped and dropped" 3 windows (I.e. the regulator motor broke and the window dropped into the door leaving me unable to roll up the window) - first the front passenger side window last August, then the left rear passenger window in November, and today the driver side front window. The first was covered under warrantee, but the second two were under extended warranty with a $100 copay for each incident. Avondale Chrysler Jeep in Arizona completed the first two repairs and is in the process of repairing the third incident.

- Goodyear, AZ, USA

problem #10

Apr 272004

Grand Cherokee

  • miles
Both the driver's side front and rear window motors have had to be replaced

- Mount Pleasant , SC, USA

problem #9

Jan 102004

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 36,000 miles
Driver's side power window failed and fell in becoming useless. Happened in winter with weather -10 degrees.

- Albany, NY, USA

problem #8

Dec 092003

Grand Cherokee 4WD 6-cyl

  • Automatic transmission
  • 32,249 miles
Driver side window feel and would not go up. 23208 miles on truck and the dealer replaced regulator, in accordance with service order. One year later same thing happen to the other side with 32240 miles on the truck. Of course this one is out of pocket expence. This is without a doubt manufacture defect and needs to be corrected by the manufacture of the truck and not the consumer. I have also had front brake rotors changed by the dealer twice until I purchased after market pads and rotors to fix the brakes myself. No problem with brakes for two years now.

- Wahiawa, HI, USA

problem #7

Dec 012003

Grand Cherokee

  • miles
Consumer complained about electrical problems. Air conditioner regulator and fan stopped working. Also, consumer had to replace both driver's side and passenger's side window switch regulator.

- Hacienda Heights, CA, USA

problem #6

Oct 292003

(reported on)

Grand Cherokee

  • 51,000 miles
Without any indication driver's window fell inside the door. Passenger's side failed the same way. Vehicle had been serviced, and motor was replaced.

- Phoenix, AZ, USA

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