Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Jeep Grand Cherokee windows / windshield problems

windows / windshield problem

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2001 Jeep Grand Cherokee Owner Comments

problem #1

Mar 252001

Grand Cherokee 4WD

  • miles

A D V E R T I S E M E N T S

I went to grayson Jeep and reported that I had possible safety issues with my vehicle that needed to be addressed. The assistant service manager refused to look at my vehicle and said that I needed an appointment to be seen. However, the dealership has no "by appointment only" policy. I asked to speak to the service manager. When the service manager came out (J.R. laudermilk), I told him the situation and he responded by saying that they were not going to work on my vehicle so I should leave the property. I asked him on what grounds he refused to work on my vehicle and he responded by saying that they were an independantly owned dealership and he did not have to honor my warranty if he didn't want to. I refused to leave the dealership until I received the owners name and number. After calling the owner to discuss the situation with him he has failed to return my calls. The dealership should be held responsible for failing to respond to a safety related issue without grounds for doing so. No safety defect mentioned.

- Knoxville, TN, USA

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