Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

1.6

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
104,800 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Jeep Grand Cherokee accessories - exterior problems

accessories - exterior problem

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2002 Jeep Grand Cherokee Owner Comments

problem #5

Jan 062016

Grand Cherokee

  • 117,000 miles

A D V E R T I S E M E N T S

I was driving and heat stopped flowing and A/C stopped flowing. It is winter time so the front windshield was unable to defrost, leaving the windshield foggy and hazardous to drive in.

- Valparaiso, IN, USA

problem #4

Oct 252015

Grand Cherokee

  • 144,000 miles
The HVAC system has many faulty issues which directly effects the ability of the defroster to operate properly if at all. The blend doors as well as the recirculating door are defective. The air ducts do not blow evenly. This causes the inability of the temperature control unit to effectively defrost the windshield while driving down the highway.

- Fountain Hills, AZ, USA

problem #3

Sep 282015

Grand Cherokee

  • 160,000 miles
Blend doors broken causing no heat to driver side of the cabin. In winter driving, air is so cold it causes numbing of the drivers foot and leg which causes difficulty in moving from the accelerator to the brake. This condition occurs under all conditions, from start up to shut down. This affects the drivers ability to respond to necessary braking conditions, especially in emergency situations. Cost to repair condition is in excess of $1200. Research is that this condition occurs to the majority of vehicles with this make, model, and will reoccurs multiple times in the vehicles lifetime.

- Ravensdale, WA, USA

problem #2

Jun 162012

Grand Cherokee 8-cyl

  • 63,000 miles
The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the front driver, front passenger, and rear passenger side windows failed. The contact took the vehicle to a mechanic and was told that the motor for the windows failed. The vehicle was repaired. The failure mileage was 63,000 and the current mileage was 71,000.

- Englewood , NJ, USA

problem #1

Mar 022005

Grand Cherokee 8-cyl

  • 40,000 miles
The blend doors that control the heat for defrosting the windshield for safe clear visibility break about every three years. My vehicle has had this happen three times since I bought the car new. It is always the same thing the needs to be fixed. Plastic material that hold the blend doors break in the same spot. The cost averages $ $1400 to repair.

- Vancouver , WA, USA

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